Incoming Call Handling Of Multipoint Conference Calls; Answer A Call In A Multipoint Conference; Hang Up An Individual Call In A Multipoint Call; Hang Up All Calls - Polycom RealPresence Group Series User Manual

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Place a Multipoint Call by Adding Participants
You can add participants to a multipoint conference call.
T
ASK
1 Using your preferred dialing method, call the first site.
2 To dial the next site, do one of the following:
 If you are on the monitor layout screen, after the first call connects, tap
 On any screen, tap
3 Dial the site using your preferred dialing method.
4 Repeat the above steps until all meeting participants have been dialed.

Incoming Call Handling of Multipoint Conference Calls

When the system is in a call, regardless of whether the system has multipoint capability, incoming calls are
handled in one of three ways.
● Automatically answered: The incoming call is automatically added to the conference call. No
notification appears.
● Manually answered: You can select Ignore, Hold+Answer, or Hang up+Answer.
● Declined: The system declines incoming calls. No notification appears, but the declined system
receives a notification.

Answer a Call in a Multipoint Conference

While in a multipoint conference call, as a conference host, you can answer an incoming call.
» If an incoming call comes in during in a conference call, do one of the following:
 Tap Hold + Answer to hold all of the conference participants and answer the incoming call.
 Tap Hang Up and Answer to hang up all of the conference participants and answer the incoming
call.
 Tap Add to Call to allow the incoming call to join the ongoing conference.
Note: If you are a participant in a multipoint conference, you can put your call on hold and the conference
continues. If you are a Microsoft conference participant, you can also put your call on hold and the confer-
ence will continue.

Hang Up an Individual Call in a Multipoint Call

You can hang up an individual call in a conference.
T
ASK
1 On the Manage Calls screen, under Participants, select the participant that you want to hang up, tap
, and then tap
2 From any other screen, tap
you want to hang up and tap Remove.
Polycom, Inc.
, then tap Back to Call. After the first call connects, tap
Remove.
Menu, then Active Call, then in the Participants list, select the call
Using a Polycom RealPresence Touch Device
Add.
, then tap Add.
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