Switch Between Calls; Resume A Call; End A Call; Multipoint Conference Calls - Polycom RealPresence Group Series User Manual

Hold a Call and Answer a Call
At times, you might need to place a call on hold and answer an incoming call.
» Touch Hold + Answer.
Hold a Call and Place a Call
To make an individual outgoing call while you are on a call, you must place the active call on hold.
» Touch Place a Call.
Place the call using your preferred method.

Switch Between Calls

When you have a call on hold, you can switch between the held and active call.
» On the Call screen, touch Manage > Active > Switch To.

Resume a Call

When you no longer want to keep a call on hold, you can resume the held call.
T
ASK
1 Touch Resume Call.
Note: If the far-end site puts you on hold, a message displays for 5 seconds that you have been
placed on hold.

End a Call

When your call is complete, hang up the call.
» From the Call screen, touch Hang Up.

Multipoint Conference Calls

Conference, or multipoint, calls involve at least three different endpoints.
During a multipoint call, multiple sites can see and hear each other. You can also share content in a
multipoint call, just as you can in a point-to-point call.
All systems can participate in multipoint calls. To host multipoint calls, your administrator must install the
multipoint video option key. You can host multipoint calls using a video conferencing system with multipoint
capabilities, or you can use a bridge, such as the RealPresence
Note: You cannot host multipoint video calls on RealPresence Group 300 and 310 systems.
How you place a multipoint call depends on whether you're using a RealPresence Group system or bridge
with multipoint capabilities. The number of sites allowed in the call is determined by the capabilities of the
system or bridge hosting the call.
Polycom, Inc.
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