Displays; Audio; Overall Functioning - Polycom Sound station IP 5000 User Manual

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Polycom SoundStation IP 5000 Phone User Guide

Displays

Symptom Problem
There is no display. Power isn't correctly applied to
the phone.
The display is incorrect.
The display has bad contrast.
The contrast needs adjustment.
The display is flickering. Certain types of older fluorescent
lighting cause the display to
appear to flicker.

Audio

Symptom Problem
The speaker has no audible Speaker volume is low.
sound.

Overall Functioning

Symptom Problem
The phone is malfunctioning. The phone may need to be
restarted.
58
Corrective Action
Verify that power is correctly applied to the
phone:
Check that the display is illuminated.
•
Ensure the network cable is inserted
•
properly on the underside of the
phone. (Try unplugging and
re-inserting the cable.)
If your phone uses Power over
•
Ethernet (PoE), have your system
administrator check that the switch is
supplying power to the phone.
Adjust the screen contrast. (See Changing
the Screen Contrast on page 53.)
Try the following:
Move the phone away from the lights.
•
Replace the lights.
•
Corrective Action
Adjust the speaker volume. During a call,
press to adjust the volume.
Corrective Action
Restart the phone:
Note: If your phone malfunctions, you may
be able to restore normal operation
without restarting it. Before you restart
your phone, contact your system
administrator.
Press , and then select Settings >
•
Basic > Restart Phone.
The Restart Phone screen displays.
The message Are you sure? displays.
To restart the phone, press the
Yes soft key.