Displays - Polycom SoundPoint IP 32x User Manual

Sip, a full-duplex, hands-free phone
Hide thumbs Also See for SoundPoint IP 32x:
Table of Contents

Advertisement

Displays

Symptom
There is no display.
The display is incorrect.
The display has bad contrast.
The display flickers.
VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
Problem
Power is not correctly applied to
the SoundPoint IP 32x/33x
phone.
The contrast needs adjustment.
Outbound or inbound calling is
unsuccessful.
A certain type of older
fluorescent lighting causes the
display to appear to flicker.
Troubleshooting Your SoundPoint IP 32x/33x Phone
Corrective Action
Do one of the following:
Check that the screen is illuminated.
Make sure the LAN cable is inserted
properly at the back of the phone (try
unplugging and re-inserting the
cable).
If using Power over Ethernet (PoE),
have your system administrator check
that the switch is supplying power to
the phone.
Do one of the following:
Refer to
Changing the Display
Contrast
on page 2-3.
To obtain a default level of contrast,
restart the phone. (Refer to * on page
*).
Do one of the following:
Place a call to the phone under
investigation. Check that the screen
indicates incoming call information.
Lift the handset. Ensure the dial tone
is present and place a call to another
extension or number. Check that the
screen changes in response.
Do one of the following:
Move the SoundPoint IP 32x/33x SIP
phone away from the lights.
Replace the lights.
5 - 7

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the SoundPoint IP 32x and is the answer not in the manual?

Subscribe to Our Youtube Channel

Table of Contents