Polycom SoundStation IP 5000 Quick Start Manual
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Polycom SoundStation IP 5000 Quick Start Manual

Polycom SoundStation IP 5000 Quick Start Manual

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Quick Start Guide
Intermedia Unite
Polycom SoundStation IP 5000

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Summary of Contents for Polycom SoundStation IP 5000

  • Page 1 Quick Start Guide Intermedia Unite Polycom SoundStation IP 5000...
  • Page 2 Welcome to Intermedia Unite.

  • Page 3: What's In The Box

    What’s in the box? Polycom SoundStation IP 5000 SoundStation IP 5000 Quick Start Guide ® A. Phone E. AC Adapter (optional) B. Network Cable F. Expansion Microphones C. Quick Start Guide (optional) D. Power Injector Cable (optional) ents Quick Start...

  • Page 4: Guided Setup

    Guided Setup Connect Cables Please follow the diagram to install your phone. Once plugged in, the phone will automatically download its configuration and start to work. Network Cable...
  • Page 5 Connect Optional Accessories Network Cable Not Shown: AC Power Cord (regional variation) Once the phone has been plugged in it will become operational.
  • Page 6 Voicemail Box Setup RECORDING YOUR PERSONAL VOICEMAIL GREETING Press the “Menu” button. Select “Features.” Use the down arrow key to highlight “Messages” and press the “Select” button. Select “Message Center” and click the “Connect” button. Enter the PIN provided to you by your Administrator, followed by the # key.
  • Page 8 Features Polycom SoundStation IP 5000 Soft Keys Soft Keys Menu Button Call Button 5-Way Navigation and Select Redial Button Button Mute Button Volume Up/Down Dialing Keypad Buttons...
  • Page 9 Speaker Microphone LCD Display LED Indicator Microphone LED Indicators Microphone Keypad...

  • Page 10: Commonly Used Features

    Commonly Used Features PLACING OUTGOING CALLS When the phone is not in use: Press the “New Call” soft key.” Dial an extension or telephone number. ANSWERING AN INCOMING CALL Press the “Answer” soft key. REJECTING AN INCOMING CALL Press the “Reject” soft key to immediately send the caller to the configured forwarding number.

  • Page 11: Transferring Calls

    TRANSFERRING CALLS Blind Transfers: While on a call, press the “Transfer” soft key. Press the “Blind” soft key. Dial the desired phone number or extension number. The call is automatically transferred. Attended (Consultative or Warm) Transfers: While on a call, press the “Transfer” soft key. Dial the desired phone number or extension number.

  • Page 12: Volume Adjustment

    VOLUME ADJUSTMENT In-Call Volume: • While on a call, press the “+” and “-” buttons to raise or lower the volume. Ringer Volume: • While the phone is not in use, press the “+” and “-” buttons to adjust the ringer volume on the phone. CALL WAITING When an inbound call rings in, you will hear a beep tone emitted by your phone.

  • Page 13: Forwarding Calls

    FORWARDING CALLS Press the “Forward” soft key OR press the “Menu” button, and select 1 for Features, and 2 for Forwarding. If “Always Forward” is currently disabled, “Always (Disabled)” will be displayed. Press 1 for “Always”. Enter / verify the contact number where calls will be forwarded. Press the “Enable”...
  • Page 14 We are here to help. www.intermedia.net/knowledgebase/voice voicesupport@intermedia.net 1.877.880.0055...
  • Page 16 UN-PolycomIP5000-QS-001 *UN-POLYCOMIP5000-QS-001* ©2017 Voice Telco Services 121334_HPBX_Guide_IP5000_V1_121017...

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