Mx7 Tecton Troubleshooting - LXE MX7 Tecton CE Reference Manual

MX7 Tecton Troubleshooting

MX7 Tecton Troubleshooting
Can't change the date/time or
adjust the volume.
Touchscreen is not accepting
stylus taps or needs
recalibration.
The MX7 Tecton seems to
lockup as soon as it is rebooted.
New MX7 Tecton main batteries
don't last more than a few hours.
Keep losing ActiveSync
connection between my host
computer and the MX7 Tecton.
AppLock is installed and may be running in User Mode on the MX7 Tecton. AppLock user
mode restricts access to the control panels.
If the touchscreen is not accepting stylus taps, press <Ctrl>+<Esc> to force the Start
Menu to appear. Use the tab, backtab, arrow keys and Enter to move the highlight to Start |
Settings | Control Panel | Registry | Warmboot. Press Enter and the MX7 Tecton
warmboots.
There may be slight delays while the wireless client connects to the network, authorization
for voice-enabled applications complete, Wavelink Avalanche management of the MX7
Tecton startup completes, and Bluetooth relationships establish or re-establish. When the
desktop appears or an application begins, the MX7 Tecton is ready for use.
New batteries must be fully charged prior to first use. Li-Ion batteries (like all batteries)
gradually lose their capacity over time (in a linear fashion) and never just stop working. This
is important to remember – the MX7 Tecton is always 'on' even when in the Suspend state
and draws a small amount of battery power at all times.
Note: Cold Storage Battery Life – minimum 2.5 hours while the unit is roaming,
powered on with ambient temperature -10°C (14°F) or above, Display backlight
turned on, Keypad LED backlight on, radio connected to Access Point, and scanner
decoding barcodes. The LXE Li-Ion main battery (MX7A381BATT) has been
designed specifically for the Cold Storage device. This 1250mAh battery has a blue
label while the standard 2200mAh battery has a white (MX7A380BATT) label.
Disconnect the cable, wait 1-2 seconds and reconnect the cable. The MX7 Tecton will not
enter suspend as long as an ActiveSync session is running. ActiveSync session prevents
it from going into suspend.
E-EQ-MX7CERG-A [ 9 ] MX7 Tecton™ CE Reference Guide