Important Notes - Sam4s ER-260EJ Operating And Programming Manual

Important Notes:


Close Batch or Delete SD EMV File needs to be performed every day at the register even when
the site is set for auto batch with their processor. This is how Sam4s clears the EMV token
file. The token file is used to allow for "By Record" transactions (such as Void and Gratuity
entry).

PIN-Pad is customer facing.... There is no indication to cashier what the end-user is doing (or
not doing).

Cannot suppress the signature line. In the Non-EMV world a flag was added to the registers:
"NO SIGNATURE IF TRANSACTION IS UNDER $xx". When this flag was set, the register
would not print the signature line if the transaction was under the configured amount (usually set
at $25). In the EMV integration, the register receives the receipt data from the Datacap device
and the signature line is included in the receipt data ... therefore it cannot be controlled at the
register.

Debit cards with EMV chip - Since Datacap \ mercury do not currently support EMV Debit, all
EMV Debit cards are forced to be inserted and are then processed as regular credit cards. This
usually means a higher rate for the merchant on transactions over $25.

Time outs cannot be configured at the VeriFone vx805. Some say they are too short, other say
they are too long... cannot configure at register.

Consolidated Reports: If an end-user wants consolidated reporting they must use the
configuration with Tran server (even if only two registers in their system).

PDC's are paired to a specific Tran Server. The PDC from one site will not work with a Tran
server from a different site.
216 • Integrated Payment Appendix Sam4s ER-260EJ/256EJ OP Manual v1.20