Call Transfer - Polycom SoundPoint IP 600 SIP Administrator's Manual

Administrator Guide - SoundPoint

3.2.3 Call Transfer

Call transfer enables the user (User A or transferring user) to transform an existing call
with User B (primary call) into a new call between User B and a third user C (trans-
ferred-to user) selected by User A. The telephone offers both blind transfers (call is
transferred to User C without first consulting privately with User C) and transfers with
consultation (call is transferred to User C after first consulting privately with User C).
While in the connected state of a consultation call, User A may elect to initiate a three-
way conference among the three parties rather than transfer the primary call to
User C
3.2.4 Three-Way Conference, Local
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independent calls. The telephone's local audio processing resources are used for the
audio bridging and there is no dependency on network signaling.
3.2.5 Call Diversion (Call Forward)
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another destination. Call diversion can be applied automatically to all calls, only when
the telephone is busy, or after an extended period of alerting. The user can elect to
manually divert calls while they are in the alerting state to a predefined or manually
specified destination. The call diversion feature works in conjunction with the distinc-
tive incoming call treatment feature. The user's ability to originate calls is unaffected
by all call diversion options. Each registration (line) has its own diversion properties.
Central
(boot
server)
34
®
IP
1
.
® IP can conference together the local user with the remote parties of two
® IP provides a flexible call diversion feature to divert (forward) calls to
Configuration file:
phone1.cfg
Copyright © 2004 Polycom, Inc.
Set all call diversion settings including a global forward-to
contact and individual settings for call forward all, call for-
ward busy, call forward no-answer, and call forward do-not-
disturb.
• For more information, see 4.6.3.3 Diversion <divert/>
on page 111.
Features