Polycom IP 500 User Manual
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Polycom IP 500 User Manual

Polycom IP 500 User Manual

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User Guide
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SoundPoint
IP 500 for SIP

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Summary of Contents for Polycom IP 500

  • Page 1 User Guide ® SoundPoint IP 500 for SIP...

  • Page 2: Table Of Contents

    Headset Auto Mode ...10 Display Contrast ...10 Ring Type...10 Call Lists ... 11 Local Directory... 11 Speed Dial ...12 Multiple Lines...13 Multiple Call Appearances ...13 Voice and Text Messaging ...14 IP 500 SIP... 2 ® IP 500 SIP ... 6 ®...
  • Page 3 Class B Digital Device or Peripheral...18 Modifications...19 Installation Instructions ...19 Plug Acts as Disconnect Device ...19 Industry Canada (IC) ...19 CE Mark...19 Polycom Limited Warranty and Limitation Liability ... 19 Exclusions ... 20 Warranty Exclusive... 20 Service Agreements... 20 Limitations of Liability ... 21 Disclaimer ...

  • Page 4: Introduction

    IP SIP for more information. As well, be sure to read the Parts List, and the Safety Notices section in this guide before you set up and use the SoundPoint IP 500 SIP telephone. you have received each item. If you are missing any items, please contact your SoundPoint IP 500 SIP reseller.

  • Page 5: Installing Soundpoint Ip 500 Sip

    Installing SoundPoint This section provides basic installation instructions and information for obtaining the best performance with the SoundPoint IP 500 SIP telephone. If you require addi- tional information or assistance with your new telephone, please contact your System Administrator. Connecting Network and Power Source...

  • Page 6: Connecting The Handset And Optional Headset

    2. Connect the headset (optional accessory) to the headset jack on the back of the telephone. For a list of currently supported headsets, go to: http://www.polycom.com Attaching the Base 1. Place all cords in the recessed area above the modular jacks as shown.

  • Page 7: Features

    Conference Transfer PQRS Redial PQRS OPER OPER This works best when the telephone is placed on a hard, flat surface. Display Control Keys Use the arrow keys to scroll through the displayed information. Use the Sel key to select a field of displayed data and the Del key to delete it.

  • Page 8: Key Descriptions

    Allows setup of a 3-way local conference. Transfer of current call to third party. PQRS WXYZ PQRS WXYZ PQRS WXYZ PQRS WXYZ PQRS WXYZ PQRS WXYZ Dials last number dialed from the telephone. PQRS WXYZ PQRS WXYZ PQRS WXYZ PQRS WXYZ PQRS WXYZ PQRS WXYZ OPER...

  • Page 9: Using Soundpoint

    Conference Conference † Examples: 10.3.0.42 Forward joe@205.173.1.24 Transfer sip: jane@polycom.com Call Lists Speed Dial PQRS Redial IP 500 SIP ® † address: † address. † address. PQRS PQRS PQRS PQRS To obtain the IP address of your telephone, press General.

  • Page 10: Answering A Call

    Conference Directories Services ally connected headset. Call Lists Services Buddy Status If on an active call on a telephone with Call Lists multiple lines, pressing the Answer soft My Status key places the previous active call on Buddy Status Menu Redial hold to answer the new incoming call.

  • Page 11: Local Conferencing

    Buddy Status My Status Redial 3. Dial the telephone number of the 4. When the new party answers, press Ending the call on the conference originator’s soft key on any of telephone will terminate the entire conference.

  • Page 12: Call Forwarding

    WXYZ PQRS Time and Date is clearly displayed on the WXYZ OPER SoundPoint IP 500 SIP telephone. Accu- racy is maintained through server control. OPER Contact your System Administrator if either time or date is incorrect. Users have control Conference Directories over the format of the display.

  • Page 13: Headset Auto Mode

    Hold Hold There are a total of 21 ring types available PQRS on the SoundPoint IP 500 telephone. Users can select different rings to distinguish PQRS between lines (on a multiple line configured telephone) or to program a different ring...

  • Page 14: Call Lists

    Call Lists Directories Conference SoundPoint IP 500 SIP maintains a local list Services of calls missed, received, and placed. Press Directories Conference Call Lists by Missed, Received, or Placed Calls as Services Buddy Status desired. Call information will be displayed.

  • Page 15: Speed Dial

    Directories Services Conference Directories On a default configuration of the Sound- Call Lists Point IP 500 SIP telephone, there could be Services Conference one or two line keys available for speed Transfer Call Lists dial. Extra line or feature keys may be...

  • Page 16: Multiple Lines

    Multiple Lines SoundPoint IP 500 SIP can display up to three lines, each associated with their own line key to the left of the screen. Lines can be config- ured for local Directory Numbers (DNs), such as your main extension and a private line or for Speed Dial shortcuts on outbound dialing.

  • Page 17: Voice And Text Messaging

    Voice and Text Messaging Users can send and receive both Voice Text messages on the SoundPoint IP 500 SIP telephone. Received messages will be indicated by a flashing Message Waiting Indicator LED on the front of the telephone and optionally a visual notification on the display.

  • Page 18: Distinctive Ringing / Call Treatment

    PQRS Redial OPER Presence / Status / Buddy Lists OPER The SoundPoint IP 500 SIP telephone combines interactive message services and status monitoring to complement a tradi- tional messaging application such as email. Live interaction within a pool of telephones is possible by measuring the “presence”...

  • Page 19: Instant Messaging

    Transfer PQRS Redial PQRS Multilingual Support (Localization) OPER Individual language display is available on the SoundPoint IP 500 SIP telephone. To change to a custom language: 1. Press Menu 2. Select Settings and scroll down to Messages Language. Press Select.

  • Page 20: Troubleshooting

    If the amplifier is equipped with batteries, check that they are fully charged. • To check if the telephone is cor- rectly registered to the server, press Menu followed by System Status and Server Status.

  • Page 21: Safety And Compliance

    4. Consult the dealer or an experi- enced radio/TV technician for help. approved by Polycom, Inc. could void the user’s authority to operate the equipment. L’Installation doit être exécutée confor- mément à tous les règlements nationaux...

  • Page 22: Plug Acts As Disconnect Device

    Polycom or its authorized reseller. Polycom’s sole obligation under this ex- press warranty is at Polycom’s option and...

  • Page 23: Exclusions

    TIONS, EXPRESS OR IMPLIED, EI- THER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, Service Agreements Please contact your Polycom Authorized Reseller for information about service agree- ments applicable to your product. Limitations of Liability LIMITATION OF LIABILITY. TO THE...

  • Page 24: Disclaimer

    Polycom, Inc. Do not remove (or allow anybody else to remove) any product identification, copy- right or other notices. Polycom, the Polycom logo design, and SoundPoint are trademarks of Polycom, Inc. in the U.S. and various other coun- tries. THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY...
  • Page 25 Milpitas, CA 95035 ©2003 Polycom, Inc. All Rights Reserved. Polycom®, SoundPoint®, and the Polycom logo design are registered trademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of their respective compainies. 1725-11519-001 Rev. A...

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Soundpoint ip 500 sip

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