All manuals and user guides at all-guides.com Contents Introduction..........1 Parts.List............ 1 Installing.SoundPoint .IP.501.SIP....2 ® Connecting Network and Power Source ........2 Connecting the Handset and Optional Headset ....3 Attaching the Base ..............3 Features............. 4 Key.Descriptions.......... 5 Using.SoundPoint .IP.501.SIP.
Page 3
Class B Digital Device or Peripheral ........21 Modifications ................22 Installation Instructions ............22 Plug Acts as Disconnect Device ..........22 Industry Canada (IC) ............22 CE and VCCI Mark ..............22 Polycom.Limited.Warranty. and.Limitation.Liability....... 22 Exclusions..........23 Warranty.Exclusive........23 Service.Agreements........23 Limitations.of.Liability........ 24 Disclaimer.
® SoundPoint IP 501 SIP package. Check missing any items, please contact your this list before installation to ensure that system administrator. ® Power Adapter Polycom SoundPoint IP 501 SIP (specification varies according to country) Directories Applications Menu Call Lists...
LAN cable as shown. Power over Ethernet (PoE) Option Using an Inline Power Cable (optional acces- sory from Polycom), the phone can be alter- nately powered from a Power over Ethernet (PoE) compliant switch or hub. Inline Power Cables exist for both IEEE 802.3af and Cisco pre-standard PoE options.
2. Connect the headset (optional accessory) to the headset jack on the back of the phone. For information on headsets, please visit www.polycom.com and choose the Support link. HEADSET HANDSET Attaching the Base 1. Place all cords in the recessed area 2.
All manuals and user guides at all-guides.com Features Line/Speed Dial Keys Use these keys to activate up to three lines or speed dials that can be assigned to your phone. Display Control Keys Speakerphone Use the arrow keys to scroll through the Microphone Mute displayed information.
All manuals and user guides at all-guides.com Key.Descriptions Feature Key Description Allows for hands-free communication during calls. Mutes audio transmission locally during calls. Allows users to place and receive calls through an optionally con- Directories Directories nected headset. Directories Applications Line or Speed Dial keys.
All manuals and user guides at all-guides.com Using.SoundPoint .IP.501.SIP ® Placing a Call During a call, you can alternate Using the Handset: between handset, headset, or hands-free modes by pressing the 1. To obtain dial tone, pick up the handset. keys, or picking up 2.
All manuals and user guides at all-guides.com Answering a Call Using the Handset: Pick up the handset. Conference Directories Using Hands-Free Speakerphone Mode: Press or with the handset on hook Services press the line key ( ) opposite the Menu Call Lists incoming call, or the Answer soft key .
All manuals and user guides at all-guides.com Microphone Mute During a call, press . The LED on the You can still hear all other parties while phone lights up and a flashing microphone Mute is enabled. on the display indicates that the other party To turn off Microphone Mute, press Conference Directories...
Applications Menu All manuals and user guides at all-guides.com Call Lists Messages Transferring a Call Conference Do Not Disturb the transfer. This can be done as 1. During a call, press or the Transfer soon as the ringback sound is heard Trnsfer soft key (the active call is or you can wait until the third party PQRS...
All manuals and user guides at all-guides.com Call Forwarding You can configure your phone so that all incoming calls are forwarded to another Call forwarding is not available on shared party (known as static forwarding). You lines. can also forward calls while the phone is This feature is local to the phone, and may ringing (known as dynamic forwarding).
All manuals and user guides at all-guides.com Menu Messages Do Not Disturb Press to prevent the phone from (Optional) If multiple lines are in use, Do Not Disturb ringing on incoming calls. A flashing icon Do Not Disturb can be set on a line- and text on the display indicates that Do Not by-line basis.
All manuals and user guides at all-guides.com Conference Directories Services Ring Type or the Exit soft key 5. Press Menu to return to the idle display. Call Lists Many ring types are available. You Messages See also Distinctive Ringing / can select different rings to distinguish Buddy Status between lines or to have a different ring...
All manuals and user guides at all-guides.com 2. Press Add to enter another contact 4. Enter the Contact number. This into the phone’s database or high- is a required field and it must be unique (not already in the direc- light an existing entry then press Edit.
All manuals and user guides at all-guides.com Multiple Lines ® Your SoundPoint IP 501 SIP can support up to three lines, each associated with its own line key. Lines can be configured for private or shared lines. Typically, the top-most line key is reserved Directories for the principal Directory Number (DN) of Services...
All manuals and user guides at all-guides.com Multiple Call Appearances Each line on the phone can be configured to have one or more call appearances. This is useful if there is an active call and an incoming call arrives on the same line. In the example shown, extension 9301 is in an outbound call with 9304.
All manuals and user guides at all-guides.com Voice Mail Received messages will be indicated by a A stutter dial tone in place of normal dial flashing Message Waiting Indicator LED tone is used to indicate that one or more on the front of the phone and a visual voice messages are waiting at the message notification on the display.
All manuals and user guides at all-guides.com Multilingual Support (Localization) Many languages are supported by the phone. To change language: 3. The display will change to the Conference Directories 1. Press and select Settings, Menu language of your choice. Basic, Preferences, Language. 4.
All manuals and user guides at all-guides.com Optional.Features Text Messaging You can send and receive Text messages front of the phone and optionally a visual on their phone. SIP Instant (Text) Messag- notification on the display. ing is supported in real-time. YReceived messages will be indicated by a flashing Message Waiting Indicator LED on the Menu...
Page 22
All manuals and user guides at all-guides.com 5. Press the Save soft key or Cancel to abandon the change then press to return to the idle display. Conference Directories The figures show a typical Buddy Status screen dis- Services play of monitored phones and a My Status display. Menu Call Lists Messages...
All manuals and user guides at all-guides.com Troubleshooting No Dial-Tone Verify power is correctly applied to the Verify if dial tone is present on any other ® SoundPoint IP 501 SIP phone: audio paths: • Check that the display is illumi- •...
All manuals and user guides at all-guides.com No Response from Feature Key Presses Conference Directories Verify phone is in active state: Services • Make a call to the phone to check • Press followed by Status Menu for inbound call display and ring- Call Lists and Lines to confirm line is actively Messages...
Polycom the date of purchase from Polycom or its may, on its sole discretion, refund to authorized reseller. Customer the purchase price paid for the defective product.
TIONS, EXPRESS OR IMPLIED, EI- INSTALLATION, MAINTENANCE OR THER IN FACT OR BY OPERATION OF USE OF ITS PRODUCTS. LAW, STATUTORY OR OTHERWISE, Service.Agreements Please contact your Polycom Authorized Reseller for information about service agree- ments applicable to your product.
Limited Warranty and Limitation of Polycom, the Polycom logo design, and Liability. SoundPoint are trademarks of Polycom, All rights reserved under International and Inc.
Page 28
All manuals and user guides at all-guides.com Permission is hereby granted, free of IS”, WITHOUT WARRANTY OF ANY charge, to any person obtaining a copy of KIND, EXPRESS OR IMPLIED, IN- this software and associated documenta- CLUDING BUT NOT LIMITED TO THE tion files (the “Software”), to deal in the WARRANTIES OF MERCHANTABIL- Software without restriction, including...