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1. Use the Setup Utility to verify and save the settings (which will recover the settings).
2. Reset the IMM from the CMM.
3. Use CMM to remove auxilliary power from the compute node. This will reboot the compute
node.
4. Check the Lenovo support site for an applicable service bulletin or firmware update that applies
to this error.
5. Update the IMM Firmware.
6. Use CMOS clear jumper to clear CMOS
7. (Trained service technician only) Replace the system board.
• W.3818005 [W.3818005]
Explanation: The CRTM flash driver could not successfully flash the staging area. The update was
aborted CRTM Update Aborted
Severity
Warning
User Response
Complete the following steps:
1. Continue booting the system. If system does not reset, manually reset the system.
2. If the error is not reported on the subsequent boot, no additional recovery action is required.
3. If the event persists, continue booting system and update the UEFI image.
4. (Trained service technician only) Replace the system board.
• W.3868001 [W.3868001]
Explanation: IFM: Reset loop avoided - Multiple resets not allowed. IFM: Reset loop avoided - Multiple
resets not allowed
Severity
Warning
User Response
Complete the following steps:
1. Update all firmware (including adapter firmware) to the latest levels.
2. If problem persists escalate to the next level of support.
• W.3868002 [W.3868002]
Explanation: IFM: Error communicating with the IMM - IFM may not be deployed correctly. IFM: Error
communicating with the IMM - IFM may not be deployed correctly
Severity
Error
User Response
Complete the following steps:
1. Update all firmware (including adapter firmware) to the latest levels.
2. If problem persists escalate to the next level of support.
• W.3938002 [W.3938002]
Explanation: A boot configuration error has been detected. Boot Configuration Error
Severity
Warning
710
Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide
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Table of Contents
Troubleshooting
