Nextscale Nx360 M5 Water-Cooled - Lenovo NeXtScale nx360 M5 Installation And Service Manual

User Response
1. Make sure the server meets the minimum configuration to start (see Power-supply LEDs).
2. Recover the server firmware from the backup page by restarting the server.
3. Update the server firmware to the latest level (see Updating the firmware). Important: Some
cluster solutions require specific code levels or coordinated code updates. If the device is part of
a cluster solution, verify that the latest level of code is supported for the cluster solution before
you update the code.
4. Remove components one at a time, restarting the server each time, to see if the problem goes
away.
5. If the problem remains, (trained service technician) replace the system board.
• 806f0607-0301ffff : An SM BIOS Uncorrectable CPU complex error for [ProcessorElementName]
has asserted. (CPU 1)
This message is for the use case when an SM BIOS Uncorrectable CPU complex error has asserted.
May also be shown as 806f06070301ffff or 0x806f06070301ffff
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0816
User Response
1. Update the latest level of system firmware and device drivers are installed for all adapters and
standard devices, such as UEFI, IMM Ethernet,and SAS. Important: Some cluster solutions
require specific code levels or coordinated code updates. If the device is part of a cluster
solution, verify that the latest level of code is supported for the cluster solution before you update
the code.
2. Run the DSA program.
3. Reseat the adapter.
4. Replace the adapter.
5. (Trained technician only) Replace microprocessor n. (n = microprocessor number)
6. (Trained technician only) Replace the system board.
• 806f0607-0302ffff : An SM BIOS Uncorrectable CPU complex error for [ProcessorElementName]
has asserted. (CPU 2)
This message is for the use case when an SM BIOS Uncorrectable CPU complex error has asserted.
May also be shown as 806f06070302ffff or 0x806f06070302ffff
Severity
Error
Serviceable
442
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