Page 1 ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference Machine Type: 7X58 and 5468...
Page 2 (PDU) or Uninterruptible Power Supply (UPS) supplying a maximum 20 A branch circuit protection. The overall system/rack connection to mains power is to be a Pluggable Type B connector. In addition, be sure that you are familiar with the terms and conditions of the Lenovo warranty for your server, which can be found at: http://datacentersupport.lenovo.com/warrantylookup...
Page 4 ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 5: Chapter 1. Introduction
Lenovo XClarity Provisioning Manager (although these events are not stored in the event log). Use this section to view the events that can be generated by Lenovo XClarity Controller, UEFI, or the Lenovo XClarity Provisioning Manager. For each event, a user action is available to help you understand what must be done to resolve the issue.
Page 6 – PR. System management - Entity presence. – RC. Systems Management - Remote Control. – SD. LEPT Storage Test. – SE. Systems Management - Security. – SR. LEPT Raid Setup. ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 7 – SS. Service & Support - LEPT FFDC Collection. – SS. Systems Management - Service & Support. – TR. Time Reference - RTC, Master clock, drawer clocks, NTP. – UN. Unknown/any entity. – UP. LEPT Firmware Update. – UP. Systems Management - Updates. –...
Page 8 ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 9: Chapter 2. Xclarity Controller Events
Chapter 2. XClarity Controller events When a hardware event is detected by the Lenovo XClarity Controller on the server, the Lenovo XClarity Controller writes that event in the system-event log on the server. Notes: Event identifier (ID) is a unique identifier used to search for XCC events. The event message may have one or more arguments, which could be replaceable text of FRU name or sensor name to identify the failed component.
Page 10: Xcc Events That Automatically Notify Support
If you have configured this function and this field is set to Yes, Lenovo Support will be notified automatically if the event is generated. While you wait for Lenovo Support to call, you can perform the recommended actions for the event.
Page 11: Xcc Events Organized By Severity
Table 1. Events that automatically notify Support (continued) Message String Event ID FQXSPIO0011N An Uncorrectable Error has occurred on [SensorElementName]. FQXSPIO0015M Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. FQXSPPW0002L [PowerSupplyElementName] has Failed. FQXSPPW0035M Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted.
Page 12 User [arg1] has generated a new encryption key pair and installed a self-signed certificate for the TKLM client. FQXSPDM4006I User [arg1] has generated a new encryption key and certificate Informational signing request for the TKLM client. ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 13 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPDM4007I User [arg1] has imported a signed certificate for the TKLM client from Informational [arg2]. FQXSPDM4008I User [arg1] has imported a server certificate for the TKLM server. Informational FQXSPDM4009I User [arg1] has [arg2] file [arg3] from [arg4].
Page 14 Refer to RAID Logs under Server Management, Local Storage, for details.([arg1],[arg2],[arg3],[arg4],[arg5]) FQXSPEM4031I SSD wear threshold setting is changed from [arg1] to [arg2] by user Informational [arg3] from [arg4] at IP address [arg5]. ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 15 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPEM4032I Acoustic Mode [arg1] has been engaged. Fan speed limits are in Informational place. FQXSPEM4033I Acoustic Mode [arg1] has been disengaged to allow adequate Informational cooling. FQXSPEM4036I Dust filter measurement schedule is configured on server [arg1] by Informational user [arg2] from [arg3] at IP address [arg4].
Page 16 IPv6 enabled by user [arg1] . Informational FQXSPNM4021I IPv6 disabled by user [arg1] . Informational FQXSPNM4022I IPv6 static IP configuration enabled by user [arg1]. Informational ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 17 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPNM4023I IPv6 DHCP enabled by user [arg1]. Informational FQXSPNM4024I IPv6 stateless auto-configuration enabled by user [arg1]. Informational FQXSPNM4025I IPv6 static IP configuration disabled by user [arg1]. Informational FQXSPNM4026I IPv6 DHCP disabled by user [arg1].
Page 18 FQXSPPP4004I Server [arg1] [arg2] cleared by user [arg3]. Informational FQXSPPP4005I The power cap value changed from [arg1] watts to [arg2] watts by Informational user [arg3]. ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 19 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPP4006I The minimum power cap value changed from [arg1] watts to [arg2] Informational watts. FQXSPPP4007I The maximum power cap value changed from [arg1] watts to [arg2] Informational watts. FQXSPPP4008I The soft minimum power cap value changed from [arg1] watts to Informational...
Page 20 Degraded State. FQXSPPU2003I [ProcessorElementName] has Recovered from IERR. Informational FQXSPPU2004I [ProcessorElementName] has Recovered from FRB1/BIST condition. Informational FQXSPPW0001I [PowerSupplyElementName] has been added to container Informational [PhysicalPackageElementName]. ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 21 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPW0008I [SensorElementName] has been turned off. Informational FQXSPPW0009I [PowerSupplyElementName] has been Power Cycled. Informational FQXSPPW0055I Sensor [SensorElementName] has transitioned to normal state. Informational Informational FQXSPPW2001I [PowerSupplyElementName] has been removed from container [PhysicalPackageElementName].
Page 22 SSH Client key imported for user [arg1] from [arg2] by user [arg3] from [arg4] at IP address [arg5]. FQXSPSE4025I SSH Client key removed from user [arg1] by user [arg2] from [arg3] at Informational IP address [arg4]. ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 23 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4026I Security: Userid: [arg1] had [arg2] login failures from a CIM client at IP Informational address [arg3]. FQXSPSE4027I Remote access attempt failed. Invalid userid or password received. Informational Userid is [arg1] from a CIM client at IP address [arg2].
Page 24 Motion detection is [arg1] by user [arg2] from [arg3] at IP address Informational [arg4]. FQXSPSE4074I Security mode downgrades because the XCC2 Platinum Upgrade key Informational is expired or deleted. ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 25 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4075I [arg1] by KCS to allow secure boot to be enabled by user [arg2] from Informational [arg3] at IP address [arg4]. FQXSPSE4076I [arg1] by KCS to allow secure boot to be disabled by user [arg2] from Informational [arg3] at IP address [arg4].
Page 26 Watchdog Timer interrupt occurred for [WatchdogElementName]. Informational FQXSPBR4001I Running the backup Management Controller [arg1] main application. Warning Warning FQXSPCA0007J Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted. ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 27 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPCA0015J Sensor [SensorElementName] has transitioned from normal to non- Warning critical state. FQXSPDM4002I Device [arg1] VPD is not valid. Warning Warning FQXSPEA0003J Link down is detected on port [arg1] of the PCIe device [arg2]. FQXSPEM4040I Dust filter measurement is completed.
Page 28 Sensor [SensorElementName] has transitioned to critical from a less Error severe state. FQXSPUN0020N Sensor [SensorElementName] has transitioned to non-recoverable Error from a less severe state. FQXSPUN0023N Sensor [SensorElementName] has transitioned to non-recoverable. Error ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 29: List Of Xclarity Controller Events
Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPUN0047N Sensor [SensorElementName] has transitioned to non-recoverable. Error FQXSPUP0007L Invalid or Unsupported firmware or software was detected on system Error [ComputerSystemElementName]. FQXSPUP4000I Please ensure that the Management Controller [arg1] is flashed with Error the correct firmware.
Page 30 Information only; no action is required • FQXSPBR4005I: Management Controller [arg1]: Configuration saved to a file by user [arg2]. A user saves a Management Controller configuration to a file. ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 31 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0109 User Action: Information only; no action is required • FQXSPBR4006I: Management Controller [arg1]: Configuration restoration from a file by user [arg2] completed from [arg3] at IP address [arg4].
Page 32 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0257 User Action: Information only; no action is required ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 33 • FQXSPBR400CI: Management Controller [arg1]: cloning configuration from neighbor server [arg2] by group name [arg3] failed to start. This message is for the use case where a user synchronizes a Management Controller configuration by Federation and the restoration fails to start. Severity: Info Serviceable: No Automatically notify Support: No...
Page 34 1. Check the event log of FPC and xClarity Controller for any cooling-related issues or power-related issues. 2. Make sure that the room temperature is within operating specifications. • FQXSPCA0009M: Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 35 This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted. Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Temperature SNMP Trap ID: 0 CIM Prefix: PLAT CIM ID: 0494 User Action: Complete the following steps: 1.
Page 36 • FQXSPCA2007I: Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted. Severity: Info ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 37 Serviceable: No Automatically notify Support: No Alert Category: Warning - Temperature SNMP Trap ID: 12 CIM Prefix: PLAT CIM ID: 0491 User Action: Information only; no action is required • FQXSPCA2009I: Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted.
Page 38 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0128 User Action: Information only; no action is required ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 39 • FQXSPCN4002I: User [arg1] has terminated an active CLI console session. A user has terminated an active CLI console session Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0145 User Action: Information only;...
Page 40 • FQXSPDM4003I: TKLM servers set by user [arg1]: TKLMServer1=[arg2] Port=[arg3], TKLMServer2= [arg4] Port=[arg5], TKLMServer3=[arg6] Port=[arg7], TKLMServer4=[arg8] Port=[arg9]. A user configured the TKLM servers Severity: Info ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 41 Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0146 User Action: Information only; no action is required • FQXSPDM4004I: TKLM servers device group set by user [arg1]: TKLMServerDeviceGroup=[arg2] . A user configured the TKLM device group Severity: Info Serviceable: No...
Page 42 Polling enabled=[arg2] Interval=[arg3] User changed the polling configuration for the key management server Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 43 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0334 User Action: Information only; no action is required • FQXSPDM4013I: User [arg1] has changed the caching configuration for the key management server: Caching enabled=[arg2] Interval=[arg3] User changed the caching configuration for the key management server Severity: Info Serviceable: No Automatically notify Support: No...
Page 44 A user disabled SNMPv1 or SNMPv3 or Traps Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0074 ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 45 User Action: Information only; no action is required • FQXSPEM4006I: Alert Configuration Global Event Notification set by user [arg1]: RetryLimit=[arg2], RetryInterval=[arg3], EntryInterval=[arg4]. A user changes the Global Event Notification settings. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0110 User Action:...
Page 46 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0202 User Action: ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 47 Information only; no action is required • FQXSPEM4014I: The RAID controller has problem with the battery. Please contact technical support to resolve this issue.([arg1],[arg2],[arg3],[arg4],[arg5]) The RAID controller has problem with the battery Severity: Info Serviceable: No Automatically notify Support: Yes Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0203...
Page 48 Enclosure/Chassis power supply has problem Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0210 ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 49 User Action: Information only; no action is required • FQXSPEM4023I: One or more virtual drive are in abnormal status that may cause unavailable virtual drive. Please check the event logs and if events are targeted to the same disk then replace the drive.
Page 50 • FQXSPEM4030I: A scheduled operation on the RAID controller has encountered an issue. Refer to RAID Logs under Server Management, Local Storage, for details.([arg1],[arg2],[arg3],[arg4],[arg5]) The RAID controller has scheduled operation issue Severity: Info ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 51 Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0223 User Action: Information only; no action is required • FQXSPEM4031I: SSD wear threshold setting is changed from [arg1] to [arg2] by user [arg3] from [arg4] at IP address [arg5].
Page 52 • FQXSPEM4040I: Dust filter measurement is completed. The airflow pathway is obstructed, check and replace the dust filter, or remove any obstructing object. Alert the user when dust filter measurement fails Severity: Warning Serviceable: No ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 53 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0309 User Action: Information only; no action is required • FQXSPEM4041I: The SmartNIC in slot [arg1] encountered boot timeout. SmartNIC in a certain slot encountered boot timeout Severity: Info Serviceable: No Automatically notify Support: No...
Page 54 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0197 User Action: ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 55 Information only; no action is required • FQXSPFC4004I: UEFI deployment boot mode is enabled for NextAc. UEFI deployment boot mode is enabled for NextAC Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0198 User Action: Information only;...
Page 56 This message is for the use case when an implementation has detected a Bus Uncorrectable Error. Severity: Error Serviceable: Yes Automatically notify Support: Yes Alert Category: Critical - Other ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 57 2. Make sure that all I/O expansion adapters have correct and matching levels of device drivers and firmware. 3. Check the system-event log for additional information about failing components. 4. If there are no entries related to the error in the XCC event log, contact Lenovo service. • FQXSPIO0015M: Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName].
Page 58 CIM Prefix: PLAT CIM ID: 0331 User Action: Information only; no action is required. • FQXSPIO4001I: GPU Board Status was changed by [arg1] of [arg1]. ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 59 This message is for the use case where GPU Board Status was changed. Severity: Warning Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0276 User Action: Information only; no action is required •...
Page 60 • FQXSPMA2007I: Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. This message is for the use case when an implementation has detected a Memory Scrub failure recovery. Severity: Info Serviceable: No ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 61 Automatically notify Support: No Alert Category: Critical - Memory SNMP Trap ID: 41 CIM Prefix: PLAT CIM ID: 0137 User Action: Information only; no action is required • FQXSPMA2010I: [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. This message is for the use case when an implementation has detected Memory is no longer Throttled. Severity: Info Serviceable: No Automatically notify Support: No...
Page 62 This message is for the use case where a user modifies the Ethernet Port MAC address setting. Severity: Info Serviceable: No Automatically notify Support: No ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 63 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0006 User Action: Information only; no action is required • FQXSPNM4005I: Ethernet interface [arg1] by user [arg2]. This message is for the use case where a user enables or disabled the ethernet interface. Severity: Info Serviceable: No Automatically notify Support: No...
Page 64 This message is for the use case where a Management Controller IP address and configuration has been assigned statically using user data. Severity: Info Serviceable: No ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 65 Automatically notify Support: No Alert Category: System - IMM Network event SNMP Trap ID: 37 CIM Prefix: IMM CIM ID: 0023 User Action: Information only; no action is required • FQXSPNM4013I: LAN: Ethernet[[arg1]] interface is no longer active. This message is for the use case where a Management Controller ethernet interface is no longer active. Severity: Info Serviceable: No Automatically notify Support: No...
Page 66 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0047 User Action: ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 67 Information only; no action is required • FQXSPNM4021I: IPv6 disabled by user [arg1] . IPv6 protocol is disabled by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0048 User Action: Information only;...
Page 68 User Action: Information only; no action is required • FQXSPNM4029I: ENET[[arg1]] IPv6-Static:HstName=[arg2], IP@=[arg3] ,Pref=[arg4], GW@=[arg5] . IPv6 Static address is active Severity: Info Serviceable: No ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 69 Automatically notify Support: No Alert Category: System - IMM Network event SNMP Trap ID: 37 CIM Prefix: IMM CIM ID: 0056 User Action: Information only; no action is required • FQXSPNM4030I: ENET[[arg1]] DHCPv6-HSTN=[arg2], DN=[arg3], IP@=[arg4], Pref=[arg5], DNS1@= [arg5]. IPv6 DHCP-assigned address is active Severity: Info Serviceable: No Automatically notify Support: No...
Page 70 A user has modified the CIM HTTP port number Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0065 ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 71 User Action: Information only; no action is required • FQXSPNM4038I: CIM/XML HTTPS port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the CIM HTTPS port number Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0066 User Action:...
Page 72 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0088 User Action: Information only; no action is required • FQXSPNM4046I: LAN over USB [arg1] by user [arg2]. ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 73 A user configured USB-LAN Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0089 User Action: Information only; no action is required • FQXSPNM4047I: LAN over USB Port Forwarding set by user [arg1]: ExternalPort=[arg2], USB-LAN port=[arg3].
Page 74 • FQXSPNM4054I: The hostname from DHCP is [arg1] by user [arg2]. This message is for getting hostname from DHCP. Severity: Info Serviceable: No Automatically notify Support: No ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 75 Alert Category: System - IMM Network event SNMP Trap ID: 37 CIM Prefix: IMM CIM ID: 0244 User Action: Information only; no action is required • FQXSPNM4055I: The hostname from DHCP is invalid. This message is for hostname from DHCP is invalid. Severity: Info Serviceable: No Automatically notify Support: No...
Page 76 This message is for the use case where an operating system error has occurred and the screen was captured. Severity: Info Serviceable: No Automatically notify Support: No ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 77 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0028 User Action: 1. If there was no operating-system error, complete the following steps until the problem is solved: 2. Reconfigure the watchdog timer to a higher value. 3.
Page 78 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0233 User Action: Information only; no action is required ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 79 • FQXSPOS4008I: Host Admin password cleared by user [arg1] from [arg2] at IP address [arg3]. This message is for the use case where Host Admin password cleared. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0234 User Action:...
Page 80 Information only; no action is required • FQXSPPP4003I: Server [arg1] scheduled for every [arg2] at [arg3] by user [arg4]. A user configured a recurring Server Power Action ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 81 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0083 User Action: Information only; no action is required • FQXSPPP4004I: Server [arg1] [arg2] cleared by user [arg3]. A user cleared a Server Power Action.
Page 82 Power capping activated by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0119 ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 83 User Action: Information only; no action is required • FQXSPPP4012I: Power capping was deactivated by user [arg1]. Power capping deactivated by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0120 User Action: Information only;...
Page 84 User Action: Information only; no action is required • FQXSPPP4020I: The measured power value has returned below the power cap value. Power exceeded cap recovered ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 85 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Power SNMP Trap ID: 164 CIM Prefix: IMM CIM ID: 0130 User Action: Information only; no action is required • FQXSPPP4021I: The new minimum power cap value has returned below the power cap value. Minimum Power Cap exceeds Power Cap recovered Severity: Info Serviceable: No...
Page 86 Server was automatically powered on because the power restore policy is set to always on. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 87 CIM Prefix: IMM CIM ID: 0172 User Action: Information only; no action is required • FQXSPPP4029I: The server was automatically powered on because the power restore policy is set to restore previous power state.. Server was automatically powered on because the power restore policy is set to restore previous power state.
Page 88 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0180 User Action: Information only; no action is required ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 89 • FQXSPPP4037I: The server was powered off when the watchdog expired. Server was powered off when the watchdog expired. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0181 User Action: Information only;...
Page 90 Information only; no action is required • FQXSPPP4045I: Management Controller [arg1] reset was initiated by XCC firmware. Management Controller reset was initiated by XCC firmware Severity: Info Serviceable: No ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 91 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0189 User Action: Information only; no action is required • FQXSPPP4047I: Management Controller [arg1] reset was initiated by user [arg2]. This message is for the use case where a Management Controller reset is initiated by a user. Severity: Info Serviceable: No Automatically notify Support: No...
Page 92 This message is for the use case where user installed unbanlance PSU. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0316 ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 93 User Action: Information only; no action is required • FQXSPPR0000I: [ManagedElementName] detected as present. This message is for the use case when an implementation has detected a Managed Element is now Present. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0390...
Page 94 • FQXSPPU2001I: An Over-Temperature Condition has been removed on [ProcessorElementName]. This message is for the use case when an implementation has detected a Over-Temperature Condition has been Removed for Processor. ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 95 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Temperature SNMP Trap ID: 0 CIM Prefix: PLAT CIM ID: 0037 User Action: Need thermal team input • FQXSPPU2002I: The Processor [ProcessorElementName] is no longer operating in a Degraded State.
Page 96 SNMP Trap ID: 23 CIM Prefix: PLAT CIM ID: 0106 User Action: Information only; no action is required • FQXSPPW0009I: [PowerSupplyElementName] has been Power Cycled. ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 97 This message is for the use case when an implementation has detected a Power Unit that has been power cycled. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0108 User Action: Need power team to input •...
Page 98 Alert Category: Critical - Voltage SNMP Trap ID: 1 CIM Prefix: PLAT CIM ID: 0522 User Action: Complete the following steps until the problem is solved: ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 99 2. If the error persists, remove A/C power and any recently installed components. 3. If the system successfully powers on, complete the following steps: a. Check the Server Proven website (http://www.lenovo.com/us/en/serverproven/index.shtml) to make sure that recently installed components are compatible with the system.
Page 100 This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Voltage ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 101 SNMP Trap ID: 1 CIM Prefix: PLAT CIM ID: 0495 User Action: Information only; no action is required • FQXSPPW2063I: Sensor [SensorElementName] has transitioned to a less severe state from critical. This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
Page 102 • FQXSPSD0003I: Hot Spare enabled for [ComputerSystemElementName]. This message is for the use case when an implementation has detected a Hot Spare has been Enabled. Severity: Info ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 103 Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0170 User Action: Information only; no action is required • FQXSPSD0005L: Array [ComputerSystemElementName] is in critical condition. This message is for the use case when an implementation has detected that an Array is Critical. Severity: Error Serviceable: Yes Automatically notify Support: No...
Page 104 SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0171 User Action: Information only; no action is required • FQXSPSD2005I: Critical Array [ComputerSystemElementName] has deasserted. ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 105 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Hard Disk drive SNMP Trap ID: 5 CIM Prefix: PLAT CIM ID: 0175 User Action: Information only;...
Page 106 This message is for the use case where a remote user has failed to establish a remote control session from a Web browser session. Severity: Info Serviceable: No ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 107 Automatically notify Support: No Alert Category: System - Remote Login SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0018 User Action: Make sure that the correct login ID and password are being used. • FQXSPSE4005I: Remote access attempt failed. Invalid userid or password received. Userid is [arg1] from TELNET client at IP address [arg2].
Page 108 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0092 User Action: Information only; no action is required ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 109 • FQXSPSE4013I: Secure LDAP [arg1] by user [arg2]. A user enables or disables Secure LDAP services Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0093 User Action: Information only;...
Page 110 CIM Prefix: IMM CIM ID: 0103 User Action: Information only; no action is required • FQXSPSE4021I: User [arg1] custom privileges set: [arg2][arg3][arg4][arg5][arg6][arg7][arg8][arg9]. User account priveleges assigned ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 111 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0104 User Action: Information only; no action is required • FQXSPSE4022I: User [arg1] for SNMPv3 set: AuthenticationProtocol=[arg2], PrivacyProtocol= [arg3], AccessType=[arg4], HostforTraps=[arg5] by user [arg6] from [arg7] at IP address [arg8].
Page 112 Automatically notify Support: No Alert Category: System - Remote Login SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0153 User Action: Information only; no action is required ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 113 • FQXSPSE4029I: Security: Userid: [arg1] had [arg2] login failures from SNMP client at IP address [arg3]. This message is for the use case where a user has failed to access a Management Controller from SNMP. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Remote Login SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0154...
Page 114 Information only; no action is required • FQXSPSE4037I: Crypto mode modified from [arg1] to [arg2] by user [arg3]. Crypto mode modified Severity: Info Serviceable: No ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 115 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0218 User Action: Information only; no action is required • FQXSPSE4038I: Minimum TLS level modified from [arg1] to [arg2] by user [arg3]. Minimum TLS level modified Severity: Info Serviceable: No...
Page 116 [arg4] at IP address [arg5]. This message is for the use case where a user successfully manage the third-party password salt. Severity: Info Serviceable: No Automatically notify Support: No ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 117 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0241 User Action: Information only; no action is required • FQXSPSE4046I: The third-party password of the user [arg1] has been retrieved by user [arg2] from [arg3] at IP address [arg4]. This message is for the use case where a user successfully retrieving the third-party password.
Page 118 This message is for the use case where MC leaves a group. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 119 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0263 User Action: Information only; no action is required • FQXSPSE4054I: IPMI SEL wrapping mode is [arg1] by user [arg2] at IP address [arg3]. IPMI SEL wrapping mode is changed. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
Page 120 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0271 User Action: ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 121 Information only; no action is required • FQXSPSE4062I: The system guard snapshot is captured by user [arg1] from [arg2] at IP address [arg3]. The system guard snapshot is captured by user. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0278 User Action:...
Page 122 LoginAttribute=[arg8]. A user configured an LDAP Miscellaneous setting Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 123 CIM Prefix: IMM CIM ID: 0290 User Action: Information only; no action is required • FQXSPSE4070I: Lockdown mode is [arg1] by user [arg2] from [arg3] at IP address [arg4]. A user enables or disables Lockdown mode Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22...
Page 124 IP address [arg5]. Bluetooth button on front panel is enabled/disabled by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 125 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0314 User Action: Information only; no action is required • FQXSPSE4078I: Bluetooth is [arg1] by pressing bluetooth button on front pannel. Bluetooth is enabled/disabled by pressing bluetooth button on front pannel Severity: Info Serviceable: No Automatically notify Support: No...
Page 126 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0333 User Action: Information only; no action is required ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 127 • FQXSPSE4088I: The chassis care-taker node ID is changed from [arg1] to [arg2]. This message is for the use case where chassis caretaker node is changed. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0336 User Action: Information only;...
Page 128 User Action: Information only; no action is required • FQXSPSS4005I: Manual Call Home by user [arg1]: [arg2]. Manual Call Home by user. Severity: Info Serviceable: No ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 129 Automatically notify Support: Yes Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0135 User Action: Information only; no action is required • FQXSPSS4006I: Call Home to [arg1] failed to complete: [arg2]. Call Home failed to complete. Severity: Info Serviceable: No Automatically notify Support: No...
Page 130 A user configured the Date and Time settings Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0079 ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 131 User Action: Information only; no action is required • FQXSPTR4002I: Synchronize time setting by user [arg1]: Mode=Sync with NTP Server, NTPServerHost1=[arg2]:[arg3],NTPServerHost2=[arg4]:[arg5],NTPServerHost3=[arg6]:[arg7], NTPServerHost4=[arg8]:[arg9],NTPUpdateFrequency=[arg10]. A user configured the Date and Time synchronize settings Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0085 User Action:...
Page 132 This message is for the use case when an implementation has detected a Sensor transitioned to non- recoverable from less severe. Severity: Error ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 133 CIM Prefix: PLAT CIM ID: 0530 User Action: Complete the following steps: 1. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. Reboot the system. 3. If problem persists, collect Service Data log and Contact Lenovo Support.
Page 134 CIM Prefix: PLAT CIM ID: 0530 User Action: Complete the following steps: 1. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. Reboot the system. 3. If problem persists, collect Service Data log and Contact Lenovo Support.
Page 135 Serviceable: No Automatically notify Support: No Alert Category: Warning - Other SNMP Trap ID: 60 CIM Prefix: PLAT CIM ID: 0508 User Action: Information only; no action is required • FQXSPUN0056I: Sensor [SensorElementName] has deasserted. This message is for the use case when an implementation has detected a Sensor has deasserted. Severity: Info Serviceable: No Automatically notify Support: No...
Page 136 CIM Prefix: PLAT CIM ID: 0537 User Action: Information only; no action is required • FQXSPUP0007L: Invalid or Unsupported firmware or software was detected on system [ComputerSystemElementName]. ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 137 This message is for the use case when an implementation has detected an Invalid/Unsupported Firmware/ Software Version. Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0446 User Action: Reflash or update XCC firmware •...
Page 138 Auto promote primary XCC to backup is enabled or disabled. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0281 ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 139 User Action: Information only; no action is required • FQXSPUP4007I: Violation access to XCC SPI flash is detected and isolated. This message is for the use case where violation access to XCC SPI flash is detected and isolated. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
Page 140 This message is for the use case when an implementation has detected a Poweroff by Watchdog has occurred. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 141 SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0372 User Action: Information only; no action is required • FQXSPWD0003I: Power cycle of system [ComputerSystemElementName] initiated by watchdog [WatchdogElementName]. This message is for the use case when an implementation has detected a Power Cycle by Watchdog occurred.
Page 142 ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 143: Chapter 3. Uefi Events
UEFI error messages can be generated when the server starts up (POST) or while the server is running. UEFI error messages are logged in the Lenovo XClarity Controller event log in the server. For each event code, the following fields are displayed: Event identifier An identifier that uniquely identifies an event.
Page 144 A request was made to update the TPM 2.0 firmware to version Informational 1.3.2.20. FQXSFPU4049I TPM Firmware update successful. Informational FQXSFPU4080I Host Power-On password has been changed. Informational ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 145 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFPU4081I Host Power-On password has been cleared. Informational FQXSFPU4082I Host Admin password has been changed. Informational FQXSFPU4083I Host Admin password has been cleared. Informational FQXSFPU4084I Host boot order has been changed. Informational FQXSFPU4085I Host WOL boot order has been changed.
Page 146 TPM Firmware recovery failed. TPM chip may be damaged. Warning FQXSFPU4040M TPM selftest has failed. Warning FQXSFPU4043G TPM Firmware update aborted. System is rebooting... Warning ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 147 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFPU4045G Physical Presence is not asserted, abort TPM Firmware upgrade. Warning FQXSFPU4050G Failed to update TPM Firmware. Warning Warning FQXSFPU4051G Undefined TPM_TCM_POLICY found FQXSFPU4052G TPM_TCM_POLICY is not locked Warning Warning FQXSFPU4053G...
Page 148 A core speed mismatch has been detected for one or more Error processors. FQXSFPU0009K An external clock frequency mismatch has been detected for one or Error more processors. ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 149: List Of Uefi Events
Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFPU0010K A cache size mismatch has been detected for one or more Error processors. FQXSFPU0011K A cache type mismatch has been detected for one or more Error processors. FQXSFPU0012K A cache associativity mismatch has been detected for one or more Error...
Page 150 Complete the following steps: 1. Reboot the system. 2. Reflash the adapter firmware. 3. If the problem persists, collect Service Data logs and contact Lenovo Support. ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 151 Severity: Warning User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. A/C cycle the system. 3. If the problem persists, collect Service Data logs and contact Lenovo Support.
Page 152 User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error. 2. If the problem persists, collect Service Data logs and contact Lenovo Support.
Page 153 User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable device driver, firmware update, version of service information for this product or other information that applies to this error. Load new device driver and any required firmware updates.
Page 154 1. If this PCIe device and/or any attached cables were recently installed, moved, serviced or upgraded, reseat adapter and any attached cables. 2. Check Lenovo Support site for any applicable service bulletin or UEFI or adapter firmware update that applies to this error.(NOTE: It may be necessary to disable unused option ROMs from UEFI F1 setup, OneCLI utility, or using adapter manufacturer utilities so that adapter firmware can be updated.)
Page 155 Reseat adapter and any attached cables. 2. Move adapter to a different system slot, if available. 3. Check Lenovo Support site for any applicable service bulletin or UEFI or adapter firmware update that applies to this error. Note: It may be necessary to configure slot to Gen1 or to use special utility software so that adapter firmware can be upgraded.
Page 156 1. Check the log for a separate error related to an associated PCIe device and resolve that error. 2. Check the Lenovo Support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
Page 157 1. Check the log for a separate error related to an associated PCIe device or NVME disk and resolve that error. 2. Check the Lenovo Support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
Page 158 User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this memory error. 2. Reseat the affected DIMM (Note: The event Log might contain a recent FQXSFMA0011I event denoting detected change in DIMM population that could be related to this problem.)
Page 159 3. Swap the affected DIMM to another known good slot and verify whether the issue still be observed or not. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
Page 160 6. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFMA0007I: [arg1] DIMM number [arg2] has been replaced. [arg3] Severity: Info Parameters: [arg1] :Unqualified/Non Lenovo [arg2]: Dimm Silk Label, 1-based [arg3]: DIMM info (S/N, FRU and UDI.), e. g. "739E68ED-VC10 FRU 0123456" User Action: Complete the following steps: 1.
Page 161 Power cycle the system by removing power for a few seconds. b. Clear CMOS settings by removing battery for a few seconds. 5. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFMA0009I: Invalid memory configuration for Mirror Mode has been recovered. [arg1]...
Page 162 Complete the following steps: 1. Reseat affected DIMM. 2. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this memory error. ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 163 3. Swap the DIMM to another known good location. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
Page 164 Complete the following steps: 1. Reseat the affected NDIMM, and the DIMM in the adjacent slots if populated. 2. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this memory error. 3. If the problem persists, collect Service Data logs and contact Lenovo Support.
Page 165 4. Reset UEFI to the default settings. 5. If the problem persists, update the UEFI firmware. 6. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
Page 166 2. Boot to F1 setup and re-enable the DIMM. Reboot the system. 3. Update UEFI firmware to the latest version. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 167 Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key. • FQXSFMA0029I: The PFA of DIMM [arg1] has been deasserted after applying PPR for this DIMM. [arg2] Severity: Info Parameters:...
Page 168 DIMM slot [arg3] in sequence. Severity: Warning Parameters: [arg1]: Dimm Silk Label, 1-based [arg2]: Dimm UID [arg3]: Expected Dimm slot number ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 169 3. This error message will provide the UID of the missing DCPMM, 4. Use Lenovo Service Client or contact Lenovo Support to parse log to get correct location for DCPMM Find the missing DCPMM and install it in the correct location.
Page 170 4. If the issue is not resolved then contact Lenovo Support. • FQXSFMA0040K: Invalid Intel Optane DCPMM configuration detected. Please verify DCPMM configuration is valid. Severity: Warning User Action: Complete the following steps: ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 171 1. Check system spec and follow the rules for populating DCPMM in correct order. 2. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFMA0041K: Near Memory/Far Memory ratio (1:[arg1].[arg2]) for Intel Optane DCPMM configuration is not in recommended range (1:2 - 1:16).
Page 172 Severity: Error User Action: Complete the following steps: 1. Check Lenovo Support site for a firmware update required for this processor and install that update, if applicable. 2. If the problem persists, collect Service Data logs and contact Lenovo Support.
Page 173 3. Verify that the processor's are installed in the correct sockets according to the service information for this product. If not, correct that problem. 4. Check Lenovo Support site for an applicable service bulletin or UEFI firmware update that applies to this processor error.
Page 174 1. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch issues found. 2. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this processor error. 3. If the problem persists, collect Service Data logs and contact Lenovo Support.
Page 175 1. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch found. 2. Check the Lenovo Support site for an applicable service bulletin or firmware update that applies to this processor error. 3. If the problem persists, collect Service Data logs and contact Lenovo Support.
Page 176 2. Check the Lenovo Support site for an applicable service bulletin or firmware update that applies to this processor error. 3. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
Page 177 [arg1]: Socket number, 1-based. User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or UEFI firmware update that applies to this processor error. 2. Power off the system and remove A/C power. 3. Restore A/C power and power on the system.
Page 178 Severity: Info User Action: Information only; no action is required. • FQXSFPU0024G: Intel UEFI ACM startup failed, make sure TPM is enabled. Severity: Warning User Action: ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 179 Severity: Error User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this error. 2. Reflash UEFI image. 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem.
Page 180 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem. 4. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this error. Update UEFI firmware if applicable.
Page 181 Complete the following steps: 1. Perform a virtual reseat or AC cycle the server. 2. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU4033F: TPM Firmware recovery is in progress. Please DO NOT power off or reset system.
Page 182 • FQXSFPU4046I: TPM Firmware will be updated from TPM1.2 to TPM2.0. Severity: Info User Action: Information only; no action is required. • FQXSFPU4047I: TPM Firmware will be updated from TPM2.0 to TPM1.2. Severity: Info ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 183 Usually, the TPM update information is located in “System board replacement” section in “Hardware replacement procedures”. 2. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU4051G: Undefined TPM_TCM_POLICY found...
Page 184 • FQXSFPU4084I: Host boot order has been changed. Severity: Info User Action: Information only; no action is required. • FQXSFPU4085I: Host WOL boot order has been changed. ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 185 1. If the CMOS clear was user initiated this event can be safely ignored and no further action is required. 2. If the system was recently installed, moved, or serviced, make sure the battery is properly seated. 3. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this error.
Page 186 8. Re-format the LUN or disk and re-install the OS. 9. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFSR0002I: [arg1] GPT corruption recovered, DiskGUID: [arg2] Severity: Info ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 187 2. Connect at least one bootable device to the system. 3. Connect AC power to the system. 4. Power on system and retry. 5. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFTR0001L: An invalid date and time have been detected. Severity: Warning...
Page 188 ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 189: Chapter 4. Xclarity Provisioning Manager Events
Chapter 4. XClarity Provisioning Manager events The following events can be generated by the Lenovo XClarity Provisioning Manager. For each event code, the following fields are displayed: Event identifier An identifier that uniquely identifies an event. Event description The logged message string that appears for an event.
Page 190 FQXPMCL0002K Failed to read Deployment Manager Signature from USB. FQXPMCL0003K BMC communication failed: DRIVER Mount Failure. Warning Warning FQXPMCL0004K BMC communication succeeded. Volume Name MISMATCHED. ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 191 Table 4. Events organized by severity (continued) Message String Severity Event ID FQXPMCL0005K Current System Boot Mode is Legacy. OS Clone only support UEFI Warning Mode. FQXPMCL0030K Failed to export raid config. Warning FQXPMCL0032K Failed to import raid config. Warning FQXPMCL0034K Failed to export uefi settings.
Page 192: List Of Xclarity Provisioning Manager Events
Failed to execute reboot BMC command Error List of XClarity Provisioning Manager events This section lists all messages that can be sent from the Lenovo XClarity Provisioning Manager. ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 193 • FQXPMCL0001K: Bootx64.efi is not found. Failed to Boot OS. Severity: Warning User Action: 1. Restart BMC via supported method and reboot the system. 2. If the problem persists, reflash BMC firmware. 3. Reboot system and retry OS booting. 4. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC.
Page 194 3. Ensure the state of RAID adapter and disk drives are healthy. 4. Ensure good physical connection between the disk drives and RAID adapter. 5. Ensure the platform and RAID config is identical to original configuration. ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 195 6. Reboot the machine and retry the import of the RAID configuration. 7. If the problem persists, contact technical support. • FQXPMCL0033I: Import raid config successfully. Severity: Info User Action: Information only; no action is required. • FQXPMCL0034K: Failed to export uefi settings. Severity: Warning User Action: 1.
Page 196 • FQXPMEM0002I: LXPM firmware image found. Starting LXPM Severity: Info User Action: Information only; no action is required. • FQXPMEM0003I: LXPM has exited. Control returned to UEFI Severity: Info User Action: ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 197 Information only; no action is required. • FQXPMEM0004I: Launching diagnostic program Severity: Info User Action: Information only; no action is required. • FQXPMEM0005I: boot diagnostic program success Severity: Info User Action: Information only; no action is required. • FQXPMEM0006M: Unable to locate diagnostic firmware image Severity: Error User Action: 1.
Page 198 1. Ensure proper operation of the virtual USB connection. 2. Restart BMC via supported method and reboot the system. 3. If the problem persists, reflash BMC firmware. 4. Retry OS deployment. ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 199 5. If the problem persists, perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 6. If the problem persists, contact technical support. •...
Page 200 User Action: 1. Change boot mode to UEFI mode 2. Retry OS deployment. • FQXPMOS0010I: Red Hat RHEL 7.3 (64-bit) OS installed Severity: Info User Action: ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 201 Information only; no action is required. • FQXPMOS0011I: Red Hat RHEL 6.9 (64-bit) OS installed Severity: Info User Action: Information only; no action is required. • FQXPMOS0012I: SLES 12 for AMD64 and Intel64 Service Pack 2 OS installed Severity: Info User Action: Information only;...
Page 202 • FQXPMOS0026I: Vmware ESXi 6.5 U1 OS installed Severity: Info User Action: Information only; no action is required. • FQXPMOS0027I: Vmware ESXi 6.0 U3 OS installed Severity: Info User Action: ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 203 Information only; no action is required. • FQXPMRS0011K: Failed to change disk drives' state. Severity: Warning User Action: 1. Ensure LXPM and RAID adapter firmware are at the latest levels. 2. Ensure the state of the RAID adapter and disk drives are both healty. 3.
Page 204 3. If the problem persists, contact technical support. • FQXPMSD0009M: Device error detected when LXPM sent a test command to a hard drive. ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 205 Severity: Error User Action: 1. Do one of the following: – If the affected drive(s) are detected by the system, update the disk drive firmware and reboot the server. – If the affected drive(s) are not detected by the system or failing to respond: a.
Page 206 • FQXPMSR0032I: Removed existing virtual disk successfully. Severity: Info User Action: Information only; no action is required. • FQXPMUP0001K: The system configuration does not meet the prerequisite Severity: Warning User Action: ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 207 1. Follow prompts to update the firmware and retry the update. 2. If the problem persists, contact technical support. • FQXPMUP0002K: The selected packages are not compatible Severity: Warning User Action: 1. Follow prompts to update each individual firmware package. 2.
Page 208 Information only; no action is required. • FQXPMUP0103I: Start to update linux driver Severity: Info User Action: Information only; no action is required. • FQXPMUP0104I: Start to update UEFI ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 209 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
Page 210 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
Page 211 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
Page 212 User Action: 1. Press "Apply" button on VPD update page. 2. Reboot the system if step 1 failed. 3. If the problem persists, contact technical support. ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 213: Chapter 5. Fpc Events
• 03 : EvtLogDisabled: Event Logging Disabled sensor, system event log full was asserted Warning is asserted when system event log is at least 75% full. Error is asserted when System Event Log is 100% full. © Copyright Lenovo 2019, 2022...
Page 214 2. Reseat fan module one or two times. If error still persist, replace fan module. • 12 : FAN_Tach_2A: Fan sensor, failure event was asserted, reading value : %RPM (Threshold : 1472RPM) ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 215 Asserted when Fan tach reading is below threshold RPM. Severity Critical Serviceable Automatically notify support User Action Complete the following steps: 1. If error is not de-asserted after several minutes, check all ten fans are installed. 2. Reseat fan module one or two times. If error still persist, replace fan module. •...
Page 216 • 19 : FAN_Tach_5B: Fan sensor, failure event was asserted, reading value : %RPM (Threshold : 1472RPM) Asserted when Fan tach reading is below threshold RPM. ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 217 Severity Critical Serviceable Automatically notify support User Action Complete the following steps: 1. If error is not de-asserted after several minutes, check all ten fans are installed. 2. Reseat fan module one or two times. If error still persist, replace fan module. •...
Page 218 • 20 : FAN_Tach_9A: Fan sensor, failure event was asserted, reading value : %RPM (Threshold : 1472RPM) Asserted when Fan tach reading is below threshold RPM. Severity ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 219 Critical Serviceable Automatically notify support User Action Complete the following steps: 1. If error is not de-asserted after several minutes, check all ten fans are installed. 2. Reseat fan module one or two times. If error still persist, replace fan module. •...
Page 220 • 33 : VBAT_Sense Asserted when voltage sensed on coin battery output voltage is lower than lower criticl threshold (1.795V) Severity Critical Serviceable Automatically notify support User Action ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 221 1. Replace coin battery on FPC. • 40 : PS1_FANFault Power supply 1 fan has fail condition. Severity Critical Serviceable Automatically notify support User Action Complete the following steps: 1. Check PSU power cord, reseat PSU. 2. If PSU Fan Fault is still asserted, replace PSU. •...
Page 222 1. Make sure PSU power cord is properly plugged in. 2. Un-install node one by one to identify if any of the node is causing the OC condition. ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 223 3. If Throttle is still asserted when all nodes are removed from chassis, do the following: Unplug power supplies power cord and removed all power supplies from chassis. Plug power cord back into power supply while power supply is outside of chassis. If PSU orange LED is turned off under this circumstance, replace mid-plane.
Page 224 Power supply is having 12V power Under-Voltage condition. Severity Critical Serviceable Automatically notify support User Action Complete the following steps: 1. Check if PSU power cord is plugged. ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 225 2. Reseat components in the following order, continue down the list if OV fault is not de-asserted: Power supply, Mid-plane, All Nodes. 3. If PSU 12V UV Fault is still asserted, replace PSU. • 54 : PS2_12V_AUX_Fault Power supply is having faulty condition in providing 12V AUX power. Severity Critical Serviceable...
Page 226 User Action 1. No user action needed. • 60 : PS3_FANFault Power supply 3 fan has fail condition. Severity Critical Serviceable Automatically notify support User Action ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 227 Complete the following steps: 1. Check PSU power cord, reseat PSU. 2. If PSU Fan Fault is still asserted, replace PSU. • 61 : PS3_Thermal_Fault Power supply fan has thermal related fault, possibly over-heated condition. Severity Critical Serviceable Automatically notify support User Action Complete the following steps: 1.
Page 228 If LED is still lit, replace PSU. • 67 : PS3_AC_Lo_Line Power supply is connected to 110v AC. Severity Info Serviceable Automatically notify support User Action ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 229 1. No user action needed. • 68 : PS3_OT_Warning Power supply internal temperature has reached warning threshold. Over temperature fault is possibiliy to occur if condition not relieved. Severity Warning Serviceable Automatically notify support User Action Complete the following steps: 1.
Page 230 • 74 : PS4_12V_AUX_Fault Power supply is having faulty condition in providing 12V AUX power. Severity Critical Serviceable Automatically notify support User Action Complete the following steps: ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 231 1. Check if PSU power cord is plugged. 2. Reseat components in the following order, continue down the list if OV fault is not de-asserted: Power supply, Mid-plane, All Nodes. 3. If PSU 12V AUX Fault is still asserted, replace PSU. •...
Page 232 • 81 : PS5_Thermal_Fault Power supply fan has thermal related fault, possibly over-heated condition. Severity Critical Serviceable Automatically notify support User Action Complete the following steps: ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 233 1. Check PSU power cord, reseat PSU. 2. If PSU Thermal Fault is still asserted, replace PSU. • 82 : PS5_12V_OV_Fault Power supply is having 12V power Over-Voltage condition Severity Critical Serviceable Automatically notify support User Action Complete the following steps: 1.
Page 234 Power supply internal temperature has reached warning threshold. Over temperature fault is possibiliy to occur if condition not relieved. Severity Warning Serviceable Automatically notify support User Action Complete the following steps: ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 235 1. Make sure that there is no obstrcution blocking power supplies and system fans' air way. 2. Make sure that power supplies does not have any fault condition. 3. Make sure that room temperature is maintained at required level. 4. Make sure that all fan modules are installed and operating properly. 5.
Page 236 3. If PSU 12V AUX Fault is still asserted, replace PSU. • 95 : PS6_EPOW_Assert AC power provided to the indicated power supply is lost Severity Non-Recoverable Serviceable ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 237 Automatically notify support User Action Complete the following steps: 1. Make sure PSU power cord is properly plugged in. Check if AC power is stable. • 96 : PS6_Throttle_Assert Power supply is having over-current condition. Severity Critical Serviceable Automatically notify support User Action Complete the following steps: 1.
Page 238 • A2 : Node03_BMC_Fault The management device on indicated node is not responding. Severity Critical Serviceable Automatically notify support User Action Complete the following steps: ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 239 1. Reseat Node. If fault still persist, replace node. • A3 : Node04_BMC_Fault The management device on indicated node is not responding. Severity Critical Serviceable Automatically notify support User Action Complete the following steps: 1. Reseat Node. If fault still persist, replace node. •...
Page 240 Complete the following steps: 1. Reseat Node. If fault still persist, replace node. • AB : Node12_BMC_Fault The management device on indicated node is not responding. ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 241 Automatically notify support User Action Complete the following steps: 1. Make sure that all power supplies installed are Lenovo approved common form factor power supplies supported on this type of system. • AF : PSU_Policy_Loses Previously configured power supply redundancy policy is lost.
Page 242 If event persists after fan module reseat, replace fan modules. • B5 : FAN04_No_Present Indicated fan module is missing from fan bay or not properly installed. Severity ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 243 Critical Serviceable Automatically notify support User Action 1. Make sure that all ten fans are installed. If all fans are confirmed to be present, reseat fan modules. If event persists after fan module reseat, replace fan modules. • B6 : FAN05_No_Present Indicated fan module is missing from fan bay or not properly installed.
Page 244 2. Make sure that all fan modules are installed and operating properly. • BD : Zone %_PSU_FFS All power supply fans in indicated zone are running in full speed. Severity Warning Serviceable Automatically notify support ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 245 User Action Complete the following steps: 1. Make sure that room temperature is maintained at required level. 2. Make sure that all system fan modules are installed and operating properly. 3. Make sure that all PSUs are installed and operating properly. •...
Page 246 Node is not installed in the indicated slot. Severity Info Serviceable Automatically notify support User Action 1. No user action needed. • C5 : Node_DC_OFF ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 247 Node is turned off(DC-Off) Severity Info Serviceable Automatically notify support User Action 1. No user action needed. • C6 : Second_Perm_Fail Node post boot continue permission is denied. Node power on process stops at POST and node is automatically turned off(DC-OFF) after a few minutes. Severity Warning Serviceable...
Page 248 1. Set capping value within suggested range. • CC : USB Key Missing FPC detects that the onboard USB device is broken or not installed. Severity Critical Serviceable ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 249 Complete the following steps: 1. Remove FPC and check if embedded USB key is installed. 2. If not installed, install Lenovo USB key shipped with FPC. 3. If installed, reseat FPC one time. Replace the USB key if problem persists.
Page 250 FPC was manually rebooted with hardware reset button, IPMI warm reboot command, or FPC web operation. Severity Info Serviceable Automatically notify support User Action 1. No user action needed. ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 251 • D4 : USER_RST_DEFAULT FPC network related settings were manually cleared and reset to out-of-factory default with one of the following actions: 1)Press hardware reset button for more than 4s. 2)Click on the "Reset to Default" button on the FPC web 'Chassis Rear Overview' page. 3)IPMI command to FPC (ipmitool -H IP -U USERID -P PASSWORD -I lanplus raw 0x32 0xAD).
Page 252 2. Ensure all connecting cable are plugged properly if trays are installed. 3. Replace the drip tray if the event continue to be asserted when tray is already confirmed to be installed. ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 253: Appendix A. Getting Help And Technical Assistance
Gathering information needed to call Support If you require warranty service for your Lenovo product, the service technicians will be able to assist you more efficiently if you prepare the appropriate information before you call. You can also go to http:// for more information about your product warranty.
Page 254: Collecting Service Data
Collecting service data To clearly identify the root cause of a server issue or at the request of Lenovo Support, you might need collect service data that can be used for further analysis. Service data includes information such as event logs and hardware inventory.
Page 255: Contacting Support
Contacting Support You can contact Support to obtain help for your issue. You can receive hardware service through a Lenovo Authorized Service Provider. To locate a service provider authorized by Lenovo to provide warranty service, go to https://datacentersupport.lenovo.com/ and use filter searching for different countries. For Lenovo support telephone numbers, see serviceprovider for your region support details.
Page 256 ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 257: Index
Index hardware service and support telephone numbers collecting service data help creating a personalized support web page custom support web page Lenovo XClarity Controller error messages Lenovo XClarity Controller events error codes and messages Lenovo XClarity Controller UEFI 139, 185...
Page 258 ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Messages and Codes Reference...
Page 260 Part Number: SP47A36253 Printed in China (1P) P/N: SP47A36253 *1PSP47A36253*...

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Nextscale n1200 7x58 5468

Lenovo ThinkSystem SD650 Manual

Chapter 1. Introduction

Chapter 2. Xclarity Controller Events

Chapter 3. UEFI Events

Chapter 4. Xclarity Provisioning Manager Events

Chapter 5. FPC Events

Appendix A. Getting Help and Technical Assistance

Quick Links

Summary of Contents for Lenovo ThinkSystem SD650

Page 3: Table Of Contents

Page 5: Chapter 1. Introduction

Page 9: Chapter 2. Xclarity Controller Events

Page 10: Xcc Events That Automatically Notify Support

Page 11: Xcc Events Organized By Severity

Page 29: List Of Xclarity Controller Events

Page 143: Chapter 3. Uefi Events

Page 149: List Of Uefi Events

Page 189: Chapter 4. Xclarity Provisioning Manager Events

Page 192: List Of Xclarity Provisioning Manager Events

Page 213: Chapter 5. Fpc Events

Page 253: Appendix A. Getting Help And Technical Assistance

Page 254: Collecting Service Data

Page 255: Contacting Support

Page 257: Index

This manual is also suitable for:

Lenovo ThinkSystem SD650 Manual

Chapter 1. Introduction

Chapter 2. Xclarity Controller Events

Chapter 3. UEFI Events

Chapter 4. Xclarity Provisioning Manager Events

Chapter 5. FPC Events

Appendix A. Getting Help and Technical Assistance

Quick Links

Related Manuals for Lenovo ThinkSystem SD650

Summary of Contents for Lenovo ThinkSystem SD650

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Table of Contents