Icom RS-BA1 Installation Manual page 111

6
TROUBLESHOOTING
Problem: The received audio is interrupted
Possible cause 1
The network data transfer is excessive.
Solution
S elect a lower sampling rate value in the Sample Rates menu, or a different codec in the Codecs
menu, in the Connect Settings screen. (Radio List screen ➔ <Settings>)
First, select the lowest value. If the received audio is not interrupted with the setting, try a higher value,
and adjust to an appropriate value.
Possible cause 2
The capacity of the prebuffer is not enough.
Solution
S elect a longer value in the Prebuffer (ms) field in the Connection Setting screen.
(Radio List screen ➔ <Settings>)
Select as short a value as possible, because longer prebuffers can cause a delay, and make it difficult
to adjust the audio level.
Possible cause 3
Your PC is overloaded.
Solution 1
S hutdown other applications, if running.
Solution 2
R educe the number of radios you are accessing with the Remote Utility.
NOTE:
• If you are accessing the radio through a network, removing a check mark from the Retransmission box in
the Connection Setting screen (Radio List screen ➔ <Settings>) can solve the problem.
• You can check the simplified packet round trip time, and the average packet loss in the Remote Utility's
Server List screen.
Problem: The connect settings cannot be changed
"Offline"
"<<Connected>>"
Problem: The connect settings cannot be changed using the Remote Controller
Packet round trip time
Possible cause 1
The radio is "Offline."
Solution
C lick <Connect> on the Server List screen to connect to the server.
Possible cause 2
"<<Connected>>" is displayed.
Solution
C lick <Disconnect> on the Server List screen to disconnect from the radio.
Possible cause 1
The Remote Controller is connected to the radio.
Solution
C lick < > to disconnect from the radio.
Average packet loss
83