Icom RS-BA1 Installation Manual page 106

6
TROUBLESHOOTING
Problem: Cannot access a radio with the Remote Utility
The description in this part is based on the assumption that the connection to the Server has succeeded.
("Connected" is displayed under the Server name.)
❍ "Busy" is displayed under the radio name
"Busy"
❍ "Connect Error" is displayed under the radio name
" Connect
Error"
Possible cause
Another user is currently operating the radio.
Solution
Wait for "Busy" to disappear.
L If you are operating as the Base station, or as an administrator Remote station, you
can terminate a connection between another Remote station and a radio. (p. 34)
Possible cause 1
Access to the selected radio is inhibited by
the Server.
Solution
Allow the Remote station to access the
radio with the Base station's Remote Utility.
(p. 66)
Possible cause 2
The serial port number (default: 50002) or
the audio port number (default: 50003) is
not connected.
Solution
Check the Firewall settings for both the
Base station and Remote station.
When using the internet, also check the
router's port forwarding settings. (p. 12)
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