Viewing System Configuration Levels - Pitney Bowes DM475 Operator's Manual

12 • Troubleshooting

Viewing System Configuration Levels

Sometimes in an effort to fix your problem over the phone, a Pitney
Bowes representative may request you to look up the software and
firmware level that is on your machine. Follow these steps to do this:
1. Press Menu.
2. If necessary, press the green down arrow key to scroll through
the menu screens.
3. Select "Maintenance".
4. Select "View System Info".
5. There are multiple screens of information available about your
machine. Press the green down arrow key to scroll through all
the screens if needed.
6. Press Enter to return to the Maintenance menu.
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SV62415 Rev. B