Display Difficult To Read; Printing Problems - Pitney Bowes DM475 Operator's Manual

Display Difficult to Read

The display contrast may need adjustment.
1. Press Menu.
2. Select "Setup".
3. Select "Display Contrast".
4. Select "Increase Contrast" or "Decrease Contrast" to change the
contrast level as necessary. The default is 6 lines (shown below).
Display Contrast
- l l l l l l
◄ Increase Contrast
◄ Decrease Contrast
◄ Accept
5. Select "Accept" to return to Setup menu.

Printing Problems

Symptom
Machine won't
print
Meter Stamp is
incomplete or
streaked; poor
print quality
Sample Meter Stamp with Poor Print Quality
SV62415 Rev. B
Cause
Machine is in seal-
only mode
Ink cartridge
needs replacing
Print nozzles
clogged
12 • Troubleshooting
+
Solution
This mode disables printing. Press
Home
to return to Home screen
and resume printing.
Replace ink cartridge. See "Replac-
ing the Ink Cartridge" in Chapter 11,
Maintenance.
Perform a print purge in an effort to
fix the printing problem See "Clean-
ing the Printer Nozzle" in Chapter
11, Maintenance.
i
NOTE: If printer maintenance
fails to correct the problem, call
Pitney Bowes (see page v).
12-3