Pitney Bowes DM100i Return Instructions

DM100i / DM125 with Standard Scale Return Instructions
1. Withdraw the remaining funds from
your meter.
Transfer the remaining postage in your meter
into your Postage by Phone account to insure that
your funds will be available to fill your replacement
meter immediately.
If this is not possible, you can use up all the remaining
postage before returning the meter.
If you can not withdraw your remaining funds, then proceed
to Step 2. Pitney Bowes will transfer your funds into your
Postage by Phone account within 6-10 days of receiving
your meter.
If you are using the accounting feature, please print your
accounts data before starting the replacement
install process.
To have a record of the amount of postage in the meter,
1a.
print the Funds Report by pressing the Funds key, then
pressing the Page Down twice, and then by selecting
Print Funds Report. Insert an envelope to obtain a
record of the transaction.
1b. Keep your meter connected as you normally would for
a postage refill.
Press Options on your meter keypad.
1c.
1d. Press Page Down
twice. Select Advanced
Features.
Select Meter Withdrawal.
1e.
1f. Select Transfer all
funds from Meter
to PBP account.
The postage meter will connect with the Data Centre,
and the meter screens will let you know the status
of the process.
1g.When FUNDS TRANSFERRED displays, select OK.
When the process is complete, the message
OUT OF SERVICE No postage can be dispensed
displays.
Options
OPTIONS
LockCode/Passwords
Connect-Data Center
Advanced Features
ADVANCED FEATURES
Meter Withdrawal
Run Install Mode
REMOVE FUNDS
Transfer all funds
from Meter to PBP
account
2. Disassemble the old meter.
Keep the meter plugged in during this step.
2a. Open the top cover of
your meter and select
Replace Ink Tank.
When the printing
mechanism moves
forward, remove the
ink cartridge.
Ink may stain skin or permanently damage clothing.
Close the ink cartridge guard and meter cover.
2b.Wait five seconds and then disconnect all the cords from
the back of the meter.
2c. If your unit has the moistener, remove that by pushing
down on the blue lever and pulling it straight out to the left.
2d.If you are using the stacker tray, slide that away from
the meter.
2e. If your meter has a scale, remove it now by lifting straight
up and off as shown.
AW32917
TOP COVER OPEN
Replace Ink Tank
Close to continue
Continue on reverse side.