Feeding Problems (Stalled Envelopes); To Avoid Stalled Envelopes - Pitney Bowes DM475 Operator's Manual

12 • Troubleshooting

Feeding Problems (stalled envelopes)

To avoid stalled envelopes:

• Make sure your envelopes meet Pitney Bowes published specifi-
cations. See Appendix A, Specifications.
• Feed envelopes correctly. See the instructions in Chapter 3,
Running Mail. Don't try to feed oversize envelopes through the
machine. Use tape strips instead.
To clear a stalled envelope in the printer area:
1. Move printer clearance lever to the "released" position (to the
right).
2. Carefully pull envelope out towards the right.
3. Make sure printer deck is clear of paper fragments.
4. Lift the printer clearance lever to the "home" position (counter-
clockwise).
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SV62415 Rev. B