Mail Transport Error Messages - Pitney Bowes DM475 Operator's Manual

12 • Troubleshooting

Mail Transport Error Messages

Occasionally, an error message may display. In most cases, simply
following the on-screen instructions will solve the issue.
Screen Title
Mail Jammed
Tape Jammed
WOW Error
Mailpiece Too
Heavy
WOW Error
WOW Calibration
Error
WOW Re-zero
Error
12-8
Screen Message
Clear Feeder
Transport.
Clear WOW
Transport.
Clear Printer
Transport.
Clear Printer
Transport.
Clear WOW
Transport.
Clear WOW
Transport.
Clear WOW
Transport.
Call for Service.
Clear WOW
Transport.
Error Action
Code
372D, Follow screen directions
372A
372E, Follow screen directions
372F
248B Follow screen directions
248B Follow screen directions
373E, Follow screen directions
378E,
37AC,
37AD
37AF Follow screen directions
37B0, Follow screen directions
37B1
37B2 Follow screen directions
37B3, Follow screen directions
37B4
SV62415 Rev. B