Pitney Bowes DM400c Return Instructions

DM400c Return Instructions
1. Withdraw the remaining funds from
your meter.
Transfer the remaining postage in your meter
into your Postage by Phone account to insure that
your funds will be available to fill your replacement
meter immediately.
If you cannot connect to Pitney Bowes through your meter,
or if you have a blank screen, then proceed to Step 2.
Pitney Bowes will transfer your funds into your account
within 6-10 days after receiving your meter.
If you are using the accounting feature, please print your
accounts data before starting the replacement install process.
A. To have a record of the amount of postage in the meter,
print the Funds Report by pressing Menu, then by selecting
Reports, and then by selecting Funds Report.
Insert an envelope to obtain a record of the transaction.
When done, press No to return to the main screen.
B. Press Menu and
then page down up
to two times to select
Advanced Features.
C. Select Meter
Withdrawal.
D. Select Continue.
E. At the prompt select
Print Receipt to print
a receipt or select
Continue to return to
the home screen without
printing a receipt.

2. Disassemble the old meter.

Note: Do not unplug power cord until instructed.
A. Remove weighing platform and open ink access cover.
B. Select Replace
ink tank to move
the ink cartridge
carriage to the
replacement
position.
C. Open ink cartridge guard, remove ink cartridge,
and close ink cartridge guard.
ink cartridge guard
D. Close the meter top cover and wait for the ink
carriage to move back in. Then wait for 5 seconds
and turn off the power switch on the back of the machine
on the right side. Wait five more seconds and then
disconnect all the cords from the back of the meter.
AW32923
ink access cover
ink cartridge
X
Continue on reverse side.