HP 9000 Series 700 Manual page 176

15 Troubleshooting overview
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176
The following flowchart outlines troubleshooting procedures that may help you
locate the problem. These steps are explained in the following pages.
Power on
DTC
Consult DTC Error Code Chart
Check DTC cards fitted properly
Self-test no
Check LAN cable connections
successful?
Perform DTC offline diagnostics
Download
no
to DTC
successful?
Download
no
to DTC
configuration
successful?
Download
no
Ensure DTC and DTC Manager
to DTC
are on the same network.
successful?
If problem persists, call HP
Use dtcconfig or dtclist to verify
DTC IP address is valid
Does DTC
no
terminal get
Verify the correct operation of
login prompt?
Internet Telnet services on
Check terminal configuration
Use dtcdiag to test terminal port.
Replace any faulty boards.
Is rbootd
no
daemon
running?
yes
Is DTC
use dtclist or dtcconfig to check
no
that CPU config has correct DTC
valid?
LAN address. Then reset the DTC
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Check LAN topology.
the destination host
Use DTC diagnostics.
Verify that the LAN device file
used as rbootd parameter is
valid (see Verifying LAN
device File) in chapter 3.
Restart rbootd.
END
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Does DTC
terminal get
login prompt?
no