241-245 paper jams
240–249 paper jams
1
Touch Status/Supplies to identify the location of the jam.
2
Pull the standard tray out.
3
Remove any jammed paper, and then close the tray.
4
Touch Continue.
5
If the jam message persists, then pull out any optional trays.
6
Remove the jammed paper, and then insert the trays.
7
Touch Continue.
241 error messages
Error code Description
241.00
Media tray 1 area jam
The media is jammed in the media tray 1 area.
241.01
Pick motor control failure (media tray 1)
The pick motor does not reach the proper
operating speed at the specified time.
Action
Go to
"Tray area jam service check" on
page
127.
Go to
"Tray pick motor load error service
check" on page 129
Diagnostic information
117
7462