Page 1 C760, C762 User’s Guide June 2004 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2004 Lexmark International, Inc. 740 West New Circle Road Lexington, Kentucky 40550...
Page 2: Table Of Contents
Installing drivers for local printing ... 13 Installing drivers for network printing ... 17 Chapter 3: Printing ...21 Understanding the printer operator panel ... 21 Sending a job to print ... 22 Canceling a print job ... 23 Loading the trays ... 24 Loading the multipurpose feeder ...
Page 3 Determining the status of supplies ... 107 Conserving supplies ... 107 Ordering supplies and maintenance items ... 108 Recycling Lexmark products ... 109 Removing memory and option cards ... 110 Chapter 9: Troubleshooting ... 116 User Guide resources ... 116 Online Technical Support ...
Page 4 Solving print quality problems ... 124 Solving color quality problems ... 128 Restoring factory default settings ... 132 Aligning the image transfer unit ... 133 Using the Coverage Estimator ... 134 Configuring printer alerts ... 135 Size sensing ... 136 Index ... 137...
Page 5: Chapter 1: Notices
Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800-553-9727.
Page 6 Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of a set of printer commands (language) and functions included in its printer products. This printer is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used in various application programs, and that the printer emulates the functions corresponding to the commands.
Page 7: Licensing Notice
Lexmark modified version is similarly provided without warranty. See the warranty disclaimers in the referenced licenses for additional details. To obtain source code files for the Lexmark modified GNU licensed software, launch the drivers CD that shipped with your printer and click Contact Lexmark.
Page 8: Cautions And Warnings
This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.
Page 9: Japanese Vcci Notice
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1329605 for parallel attach or 12A2405 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Page 10: The United Kingdom Telecommunications Act 1984
Federal Communications Commission (FCC) compliance information statement The Lexmark C760, C762, types 5060-401, 5060-402, 5060-421, and 5060-422, has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 11 A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France. This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.
Page 12: Noise Emission Levels
Companies participating in this program introduce products that power down when they are not being used. This feature will cut the energy used by up to 50 percent. Lexmark is proud to be a participant in this program.
Page 13: Chapter 2: More About Installing Drivers
Installing a custom driver will not replace the system driver. A separate printer object will be created and appear in the Printers folder. Use the drivers CD that shipped with your printer to install the custom printer driver and obtain all the enhanced printer features and functionality.
Page 14 Macintosh Mac OS 8.6 or later is required for USB printing. To print locally to a USB-attached printer, you must create a desktop printer icon (Mac 8.6–9.x) or create a queue in Print Center or Print Server Setup Utility (Mac OS X).
Page 15: Serial Connections
Before you can print, you must establish communication between your printer and computer. To do this, you have to 1) set serial parameters in the printer, 2) install a printer driver on the attached computer, and 3) match the serial settings in the COM port.
Page 16 Click Finish to complete the printer software installation. Setting parameters in the communications (COM) port After the printer driver is installed, you must set the serial parameters in the communications port assigned to the printer driver. The serial parameters in the communications port must match exactly to the serial parameters you set in the printer.
Page 17: Installing Drivers For Network Printing
Installing drivers for network printing Printing a network setup page If the printer is attached to a network, print a network setup page to verify the network connection. This page also provides important information that helps you configure for network printing.
Page 18 For basic printer functionality, you can install a system printer driver and use a system network printer port, such as an LPR or a Standard TCP/IP port. The system printer driver and port let you maintain a consistent user interface for use with all the printers on your network. However, using a custom printer driver and network port provides enhanced functionality, such as printer status alerts.
Page 19 On the Easy Install screen, click Install. All the necessary files are installed on your computer. Click Quit when installation is complete. A PPD for your printer is also available in a downloadable software package on our Lexmark Web site at www.lexmark.com.
Page 20 Choose Printing Change Setup. – If the PPD file displayed in the PostScript Printer Description (PPD) file portion of the menu is correct for your printer, printer setup is complete. – If the PPD file displayed in the PostScript Printer Description (PPD) file portion of the menu is...
Page 21: Chapter 3: Printing
Printing Understanding the printer operator panel The operator panel has five buttons, a display, and a light that flashes when the printer is processing a job indicated by the Busy message. Operator panel buttons Button Function Press • Return to the Ready state if the printer is offline (the Ready message does not appear on the display).
Page 22: Sending A Job To Print
From the File menu, select Print. Verify that the correct printer is selected in the dialog box. Modify the printer settings as appropriate (such as the pages you want to print or the number of copies). Note: Click Properties or Setup to adjust printer settings not available from the first screen, and click OK.
Page 23: Canceling A Print Job
Press Menu until you see Cancel Job, and then press Select. From the Windows taskbar When you send a job to print, a small printer icon appears in the right corner of the taskbar. Double-click the printer icon. A list of print jobs appears.
Page 24: Loading The Trays
Straighten the edges of the stack on a level surface. Never remove paper trays while a print job is printing. It could damage the tray or ARNING the printer. Loading 500-sheet trays Follow these instructions to load any of the 500-sheet trays.
Page 25 Note: Do not exceed the maximum stack height. Overfilling the tray may cause jams. Squeeze the front guide lever and slide the guide until it firmly touches the stack of paper. Reinstall the tray. Make sure the tray is pushed completely into the printer.
Page 26: Loading The 2000-Sheet Tray
If you are loading a different type of media than was previously loaded in the tray, change the Paper Type setting for that tray on the operator panel. Paper Type on page 62 for more information. Loading the 2000-sheet tray Follow these instructions to load a 2000-sheet tray.
Page 27 Place the paper against the back left corner of the tray, print side down. Do not load bent or wrinkled print media. Close the tray. Make sure the tray is pushed completely into the printer. Note: Do not exceed the maximum stack height. Overfilling the tray may cause paper jams.
Page 28: Loading The Multipurpose Feeder
Manual bypass feeder—As a manual bypass feeder, you send a print job to the feeder while specifying the type and size of media from your computer. The printer then prompts you to load the appropriate print media before it prints.
Page 29 Arrange the stack of paper or specialty media correctly for the size, type, and print method you are using. Place the paper or specialty media, print side up, along the left side of the multipurpose feeder, and then push it in as far as it will easily go. Do not force the media.
Page 30: Printing On Specialty Media (Transparencies, Labels, Other)
Loading the multipurpose feeder From the printer operator panel, set the Paper Type and Paper Size according to the media you loaded. If the type of the media you are loading is the same as the media previously loaded, you do not need to change the Paper Type setting.
Page 31: Linking Trays
Linking trays • If you load the same size and type of paper or specialty media in more than one tray, the printer automatically links the trays. This means that when one tray is empty, it feeds from the next linked tray.
Page 32: Linking Output Bins
Holding a job in the printer When sending a job to the printer, you can specify in the driver that you want the printer to hold the job in memory. When you are ready to print the job, you must go to the printer and use the operator panel menus to identify which held job you want to print.
Page 33: Accessing Held Jobs From The Operator Panel
Recognizing when format errors occur If the symbol appears on the display, it indicates that the printer had trouble formatting one or more of the held jobs. These formatting problems are most commonly the result of insufficient printer memory or invalid data that might cause the printer to flush the job.
Page 34: Reserve Print
Repeat Print If you send a Repeat Print job, the printer prints all requested copies of the job and stores the job in memory so you can print additional copies later. You can print additional copies as long as the job remains stored in memory.
Page 35: Confidential Jobs
PIN from the printer operator panel and choose to print or delete the job. This ensures that the job does not print until you are there to retrieve it, and no one else using the printer can print the job.
Page 36: Tips For Successful Printing
Store paper in its original wrapper until you load it into the printer. Storing supplies Choose a cool, clean storage area for your printer supplies. Store supplies right side up in their original packaging until you are ready to use them.
Page 37: Avoiding Jams
• Loading the multipurpose feeder The following hints can help you avoid paper jams: • Use only recommended paper. Refer to the Card Stock & Label Guide available on our Lexmark Web site at www.lexmark.com for your printing environment. •...
Page 38: Chapter 4: Paper And Specialty Media Specifications
Size can vary from 98.4 x 62 mm to 176 x 250 mm (3.87 x 6.38 in. to 6.93 x 9.84 in.). For more details about the types of paper and specialty media your printer supports, refer to the Card Stock &...
Page 39 The printer supports the following standard print media sizes. The Universal setting lets you select custom sizes up to the maximum specified. Print media 1, 2 Plain paper Grain long (Light): 60–74.9 g/m (16–19.9 lb bond) Grain long (Normal): 75–119.9 g/m (20–31.9 lb bond)
Page 40: Selecting Print Media
(20 lb) is limited to simplex only at less than 60% relative humidity and is not supported in duplex. The duplex option supports the same weights and types as the printer except for paper 60-74.9 g/m (16-19.9 lb) grain long bond, A5 cardstock, envelopes, transparencies, vinyl labels, and polyester labels.
Page 41: Avoiding Paper Jams
150°C (302°F). Use only transparencies that are able to withstand these temperatures without melting, discoloring, offsetting, or releasing hazardous emissions. For detailed information, refer to the Card Stock & Label Guide , which is available on the Lexmark Web ite at www.lexmark.com.
Page 42: Chapter 5: Using Printer Menus
Using printer menus Select a menu or menu item for more details. Supplies Menu Color Menu <color> Toner Color Adjust Oiler Color Balance Waste Bottle Color Correction Color Samples Color Saver Manual Color Print Mode Print Resolution Toner Darkness PostScript Menu...
Page 43: Color Menu
Note: Due to the differences between additive and subtractive colors, certain colors that appear on your monitor are impossible to duplicate on your printer. Values No selections exist for this operation. Pressing Select initiates this operation. Cyan -5, -4, -3, -2, -1, 0*, 1, 2, 3, 4, 5 •...
Page 44 Users can print color samples Samples pages for each of the RGB and CMYK color conversion tables used in the printer. The color samples pages consist of a series of colored boxes along with the RGB or CMYK combination that creates the color observed for each particular box.
Page 45 Menu Item Purpose Manual Color To let users customize the RGB or CMYK color conversions applied to each object on the printed page. Color conversion of the data specified using RGB combinations can be customized based on object type (text, graphics, or image). Print Mode To determine whether files are printed in a monochrome grayscale or in color.
Page 46: Finishing Menu
1, 2, or 3 is only effective when using the PostScript driver. Finishing Menu Use the Finishing Menu to define how the printer delivers the printed output. Note: Values marked by an asterisk (*) are the factory default settings. Menu Item...
Page 47 (odd-numbered pages). Hole Punch To punch holes along the edge of all printed output. (Select Hole Punch from the printer driver to punch holes only in output for a specific job.) Multipage To print a border around each page image when using Multipage Print.
Page 48 Source Staple Job To set stapling as the default for all print jobs. (Select stapling from the printer driver if you want to staple only specific jobs.) Staple Prime To specify the paper source you want the printer to use when it primes the stapler.
Page 49: Help Menu
Cancel Job To cancel the current print job. Note: Cancel Job is only displayed if the printer is processing a job or has a job in printer memory. Press Select to print the selected to open the Job Menu.
Page 50 Note: Print Buffer is only available when you enter the Job Menu while Waiting is displayed. The Waiting state occurs if an incomplete job is sent to the printer or an ASCII job, such as a print screen command, is printing.
Page 51: Network Menu
Before selecting Reset Printer, exit the software application you are using. Network Menu Use the Network Menu to change printer settings affecting jobs sent to the printer through a network port (either Standard Network or Network Opt <x>). Note: Values marked by an asterisk (*) are the factory default settings.
Page 52 Printer does not examine the incoming data. The printer uses PCL emulation to process the job if PCL SmartSwitch is On, or uses the default printer language specified in the Setup Menu if PCL SmartSwitch is Off. Values for this menu item are supplied by the specific print server.
Page 53: Parallel Menu
Parallel Menu Use the Parallel Menu to change printer settings affecting jobs sent to the printer through a parallel port (either Std Parallel or Parallel Opt <x>). Note: Values marked by an asterisk (*) are the factory default settings. Menu Item...
Page 54 User specifies the Parallel Buffer size. maximum The maximum size depends on the size allowed amount of memory in your printer, the size of the other link buffers, and whether Resource Save is set to On or Off. To maximize the range for the Parallel Buffer size, disable or reduce the size of the serial and USB buffers.
Page 55: Pcl Emul Menu
PCL Emul Menu Use the PCL Emul Menu to change printer settings that only affect jobs using the PCL emulation printer language. Note: Values marked by an asterisk (*) are the factory default settings. Menu Item Purpose A4 Width To select the width of the logical page for A4 size paper.
Page 56 To choose a symbol set for a specified font name. Tray To configure your printer to work with printer drivers or applications that use different source assignments for the paper trays. Renumber Note: Refer to the Technical Reference for more information about assigning source numbers.
Page 57: Paper Menu
Link Links two or more bins together as though they were one large bin. When one linked bin is full, the printer starts filling the next linked bin, and continues with each additional linked bin. Mail Overflow...
Page 58 Menu Item Purpose Configure To determine when the printer selects paper loaded in the multipurpose feeder. Custom To specify the kind of paper associated with each of the Custom Types Types available in the Paper Type menu item. Output Bin To specify the default bin for printed material.
Page 59 Bond Loading Duplex Notifies the printer that the specified paper type is loaded properly for duplex printing. If the printer receives a single-sided job using that paper type, the printer inserts blank pages as necessary to print the job properly on preprinted forms.
Page 60 C5 Envelope Universal Select Universal when you load paper that does not match any of the other available sizes. The printer automatically formats the page for the maximum possible size. You can then set the actual page size from your application software.
Page 61 Menu Item Purpose Paper To identify the texture of the paper loaded in a specific source and to ensure that characters print clearly. Texture Use Paper Texture in connection with the Paper Type and Paper Weight menu items. You may need to change those menu items to optimize print quality for your specific paper.
Page 62 • Select paper sources through your software application by selecting type and size. • Automatically link paper sources. Any sources containing the same type and size of paper are automatically linked by the printer if you have set the Paper Size and the Paper Type to the correct values.
Page 63 Glossy Weight Labels Weight Ltrhead Weight Light Normal* Heavy Printer prompts the user to load the requested paper size. Statement/A5 Prints A5 size jobs on statement size paper if only statement size paper is loaded, and prints statement size jobs on A5 paper if only A5 paper is loaded.
Page 64: Postscript Menu
PostScript Menu Use the PostScript Menu to change printer settings that only affect jobs using the PostScript emulation printer language. Note: Values marked by an asterisk (*) are the factory default settings. Menu Item Purpose Font Priority To establish the font search order.
Page 65: Serial Menu
Serial Menu Use the Serial Menu to change printer settings affecting jobs sent to the printer through a serial port (either Standard Serial or Serial Opt <x>). Note: Values marked with an asterisk (*) are the factory default settings. Menu Item...
Page 66 Printer does not examine the incoming data. The printer uses PCL emulation to process the job if PCL SmartSwitch is On, or uses the default printer language specified in the Setup Menu if PCL SmartSwitch is Off. Off* Printer waits to receive data from the computer.
Page 67: Setup Menu
To select the hardware and software handshaking values for the serial Protocol interface. Setup Menu Use the Setup Menu to configure a variety of printer features. Note: Values marked by an asterisk (*) are the factory default settings. Menu Item Purpose Alarm...
Page 68 The resources remain in the flash memory or on the hard disk even when the printer is turned off. Hole Punch To specify how the printer responds when the hole punch box becomes full. Alarm To establish whether the printer reprints jammed pages.
Page 69 Select 1 if your printer shares an electrical circuit with room lighting and you notice lights flickering. Select a high value if your printer is in constant use. Under most circumstances, this keeps the printer ready to print with minimum warm-up time.
Page 70 Normal defined printable area. Disabled The printer does not print the last page of a print job until one of the following occurs: • The printer receives enough information to fill the page.
Page 71 Menu Item Purpose Staple Alarm To specify how the printer responds when it is out of staples. Toner Alarm To specify how the printer responds when it is low on toner. Wait Timeout To specify the amount of time (in...
Page 72: Supplies Menu
USB Menu Use the USB Menu to change printer settings affecting a Universal Serial Bus (USB) port (USB Option <x>). Note: Values marked by an asterisk (*) are the factory default settings. Menu Item...
Page 73 Auto* Printer examines the data to determine the format and then processes it appropriately. Printer examines the data on the USB interface and selects PCL emulation if the data indicates that is the required printer language. Printer does not examine the incoming data.
Page 74: Utilities Menu
Utilities Menu Use the Utilities Menu to print a variety of listings relating to available printer resources, printer settings, and print jobs. Other menu items let you set up printer hardware and troubleshoot printer problems. Menu Item Purpose Color To print a color alignment test page,...
Page 75: Print Demo
Print Demo To print pages describing the printer and demonstrating its capabilities. Print To print a list of all the resources stored in flash memory or on the hard disk.
Page 76: Chapter 6: Understanding Printer Messages
The printer operator panel displays messages describing the current state of the printer and indicates possible printer problems you must resolve. This topic provides a list of all printer messages, explains what they mean, and tells you how to clear the messages.
Page 77 • Press Go to clear the message and continue printing. • In the case of a hardware failure, turn the printer off and back on. If the error recurs, turn the printer off, remove the specified device, and call for service.
Page 78 Engine Warming The printer is preparing the fuser for printing. Enter PIN: The printer is waiting for you to enter your four-digit personal identification =___ number (PIN). Fax <x> The printer is processing an incoming fax.
Page 79 Insert the specified tray completely into the printer. See also: Loading the trays • Turn the printer off, install the specified device, and restart the printer. • Press Menu to open the Job Menu and cancel the current job. Call for service.
Page 80: Menus Disabled
If the printer finds a tray that has paper of the correct type and size, it feeds paper from that tray. If the printer cannot find a...
Page 81 Wait for the message to clear. Wait for the message to clear. • Send a job to print. • Press Go to quickly warm the printer to normal operating temperature and display the Ready message. Wait for the message to clear.
Page 82 • Send a job to print. All data sent to the printer is printed in hexadecimal and character representation. Control strings are printed, not executed. • Turn the printer off and then on to exit Hex Trace mode and return to Ready status. • Reestablish communication by removing the specified device and reattaching it to the printer.
Page 83 The specified output bin, or bins, is full. Remove the stack of paper from the <specified bin> Resetting Active Bin The printer is resetting to the active bin in a linked set of bins. Resetting Fuser Cnt The printer is resetting the counter that tracks wear on the fuser.
Page 84 30 seconds, and then disables the download emulator on the firmware card. Download the correct download emulator version from the Lexmark Web site. • Clear the paper path. • Check tray 1 to ensure media is loaded correctly.
Page 85 • Insert the toner cartridge completely into the printer. The printer automatically clears the message. • If the printer was just set up for the first time, see “Step 5: Installing Supplies” in the Setup Guide. Remove the specified print cartridge and install a new one.
Page 86: Insufficient Collation Area
Message What this message means 37 Insufficient The printer memory (or hard disk, if installed) does not have the free space Collation Area necessary to collate the print job. 37 Insufficient Defrag The printer cannot defragment flash memory, because the printer memory...
Page 87 – Install additional printer memory. See also: Setup Menu • Turn the printer off, and then press and hold Go while turning it on. The printer reads the code on the system card and bypasses the code on the firmware card.
Page 88 • Make sure the cable connecting the ENA and the printer is securely attached. Turn the printer off and then on to reset the printer. • Press Go to clear the message. The printer erases any reference to the ENA and then resets.
Page 89 Microcode in the engine flash code module has failed a system check. Failure What you can do Turn off and unplug the printer. Remove the excess hard disks from the printer. Plug in the printer and turn it on. See also:...
Page 90 • Press Go to continue printing. • If print quality is unacceptable, replace the image transfer unit. Turn the printer off and check all cable connections. Turn the printer back on. If the service message recurs, call for service and report the message number and description of the problem.
Page 91: Chapter 7: Clearing Paper Jams
Clearing paper jams Understanding jam messages Note: Always clear the entire paper path when you receive any jam message. Paper jam messages Message Check Areas... A, B, T1 200 Paper Jam (tray 1 and left access door beside tray 1) D, K, L 201 Paper Jam (fuser area)
Page 92: Access Doors And Trays
Access doors and trays The following illustrations show areas where jams can occur. Area A Multipurpose feeder 200 Paper Jam 250 Paper Jam Area B Left access door (beside tray 1) 200 Paper Jam Area C Paper input options: 500-sheet drawer or 2000-sheet drawer 24<x>...
Page 93: Clearing The Entire Paper Path
Clearing the entire paper path When a paper jam occurs, the printer stops operating and displays 2<xx> Paper Jam and a message to clear certain printer areas.
Page 94 After you have cleared the following areas, make sure all printer covers, doors, and trays are closed, and then press Go to resume printing. Note: The printer also displays <x> Pages Jammed. Be sure to remove all the jammed pages...
Page 95 Area C If you have one or more optional 500-sheet drawers: Open the 500-sheet drawer access door. Hold the door down while removing jams. Note: Make sure the entire paper stack is loaded correctly and pushed all the way down into the tray.
Page 96 Also, look up inside, as some jams may be above the rollers. Reinstall the duplex mechanism in the printer. Area T<x> If you cannot clear all the 500-sheet drawer jams from Carefully open trays 2 through 4 (all 500-sheet trays) and remove jams.
Page 97 Area J Remove the duplex tray. Remove any jams and then reinstall the tray. Area K Open the lower right access door. Remove any jams, and then close the door. Area L Open the upper right access door. Remove jams from the rollers and then close the door.
Page 98: Clearing Mailbox Or Output Expander Jams (Area M)
Clearing mailbox or output expander jams (Area M) Open the rear door of the 5-bin mailbox or ouput expander. Pull the jam straight out, and then close the door. Clearing fuser jams Clear the paper path. If the jam error message persists, go to step 2. Open both the upper right and the lower right access doors (Areas K and L).
Page 99 Lift up the fuser roller cover and remove the jam. Close the fuser roller cover. Snap the housing back onto the fuser. Insert the fuser back into the printer. Slide the latches out, and then pull up to refasten them. Close the doors.
Page 100: Clearing Image Transfer Unit Jams
Clearing image transfer unit jams Open the front access door and the left access door. While holding down the lever behind the front access door, insert a folded piece of paper as shown to clear the paper sensors under the image transfer unit. Make sure to clear the entire width of the paper path.
Page 101 Turn the printer off. Open the front cover. Remove all the print cartridges. Pull up slightly on the cartridge handhold. Pull the cartridge straight out and use the handle to lift it off the guides. Place the cartridges on a clean, flat surface out of direct light.
Page 102 Release the latches to open the multipurpose feeder (area A) all the way. Remove the image transfer unit. Raise the lever to unlock the image transfer unit.
Page 103 Pull down on the handle. Slide the image transfer unit out and place it on a clean, flat surface. Warning: Do not touch the transfer belt. Touching the belt will damage the image transfer unit.
Page 104 Look inside the printer. Remove all torn paper or other jams. Insert the image transfer unit back into the printer. Align the guides with the insertion grooves and gently slide the unit in.
Page 105 Rotate the handle up, and gently push the unit into place. Lower the lever to lock the image transfer unit in place.
Page 106: Clearing Finisher Jams (Areas 1-6)
Return the multipurpose feeder to its working position. Reinstall all the print cartridges. Close the printer door. Turn the printer on. The printer returns to a Ready state. Clearing finisher jams (Areas 1–6) Refer to the Finisher Setup & User’s Guide for instructions on clearing finisher jams.
Page 107: Chapter 8: Maintenance
Maintenance Determining the status of supplies To determine the status of all of the consumables installed in your printer, print the menu settings page. Printing a menu settings page One or two pages print, depending on the number of menu settings you have. Look for “Consumable Status”...
Page 108: Ordering Supplies And Maintenance Items
In the U.S. or Canada, call 1-800-Lexmark (1-800-539-6275) for information about Lexmark Authorized Supplies Dealers in your area. In other countries/regions, contact the place where you bought your printer. You can also visit our Lexmark online store at www.lexmark.com to order supplies. Click the Web link on the bottom of this page.
Page 109: Recycling Lexmark Products
• Magenta high yield print cartridge • Yellow high yield print cartridge Recycling Lexmark products To return your Lexmark products to Lexmark for recycling: 1. Visit our Web site: www.lexmark.com/recycle 2. Follow the instructions on your screen. • Black Return Program print cartridge •...
Page 110: Removing Memory And Option Cards
Turn the printer off. Unplug the printer power cord. Disconnect all cables from the back of the printer. Locate the access cover on the back of the printer. Remove the four access cover screws as shown. Remove the access cover.
Page 111: Removing An Option Card
Complete the following steps to remove printer memory or flash memory cards. Warning: Printer memory and flash memory cards are easily damaged by static electricity. Touch something metal on the printer before you touch a memory card. Remove the system board access cover. See Locate the memory card you want to remove.
Page 112 Remove the screw that secures the card to the system board connector slot. Gently pull the card out of the connector. If you saved the metal plate that covers the connector slot and you do not plan to insert another card, attach the plate: Slide the clip side of the plate in first, making sure the clip end covers the groove on the system board.
Page 113: Removing A Hard Disk
Removing a hard disk Warning: Hard disks are easily damaged by static electricity. Touch something metal on the printer before you touch a disk. Remove the system board access cover. See Locate the hard disk. Gently pull the three posts on the hard disk mounting plate out of the holes on the system board.
Page 114: Removing A Firmware Card
Warning: Optional firmware cards are easily damaged by static electricity. Touch something metal on the printer before you touch an optional firmware card. Remove the system board access cover. See Grasp the firmware card gently and pull it straight out in one motion. Do not pull one side and then the other.
Page 115: Reinstalling The System Board Access Cover
Reinstalling the system board access cover Align the slots at the top of the access cover with the screws near the top of the printer. Slide the cover up under the top cover lip as far as it will go, and then tighten the screws at the top of the cover.
Page 116: Chapter 9: Troubleshooting
You need to know your printer model type and serial number. Refer to the label on the back of the printer near the power cord for this information.
Page 117: Printing A Menu Settings Page
Once you have checked each of these possibilities, turn the printer off and back on. This often fixes the problem. Printing a menu settings page Print the menu settings page to review the printer settings and to verify that printer options are installed correctly.
Page 118: Disabling Power Saver
Return Press to return to the Ready message if this is the last printer setting you want to change. Note: User default settings remain in effect until you save new settings or restore the factory defaults.
Page 119: Disabling The Operator Panel Menus
Now you can select the Disabled value from the Power Saver menu item. Note: You can also disable Power Saver by issuing a Printer Job Language (PJL) command. For more information, refer to the Technical Reference available on our Lexmark Web site at www.lexmark.com.
Page 120: Printing Multi-Language Pdfs
The documents contain troubleshooting unavailable fonts. documents do not print. Solution 1 Open the document you want to print in Adobe Acrobat. 2 Click the printer icon. The Print dialog box appears. 3 Check the Print as image box. 4 Click OK.
Page 121: Solving Printing Problems
Verify that you have properly configured the printer for network printing. Refer to the drivers CD or to our Lexmark Web site for information. Make sure you are using a recommended interface cable. Refer to the Setup Guide for cable specifications.
Page 122: Solving Mailbox Problems
If you are using a parallel interface, make sure you are using an IEEE 1284-compliant parallel cable. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for the standard parallel port. If Ready Hex appears on the display, you must exit Hex Trace mode before you can print your job.
Page 123: Solving Option Problems
Solution Use recommended paper and other specialty media. Refer to the Card Stock & Label Guide available on our Lexmark Web site at www.lexmark.com for detailed specifications. Clearing the entire paper fuser jams,...
Page 124: Solving Print Quality Problems
You can solve many print quality problems by replacing a supply or maintenance item that has reached the end of its intended life. Check the operator panel for a message about a printer consumable. See Determining the status of supplies be replaced.
Page 125 Symptom Cause White or colored Either the print cartridges are defective, the image transfer unit line and transfer roller are defective, or the fuser is defective. ABCDE ABCDE ABCDE Streaked The print cartridges, the transfer roller, image transfer unit, or fuser horizontal lines may be defective, empty, or worn.
Page 126 • Load paper from a fresh package in the paper tray. • Avoid textured paper with rough finishes. • Make sure the printer paper type, paper texture, and paper weight settings match the type of paper you are using. • Replace the image transfer unit and transfer roller.
Page 127 • Change Paper Weight from Plain to CardStock (or other appropriate weight). • Replace the fuser. • Select a different Toner Darkness setting from the printer driver before sending the job to print. • Replace the print cartridges. • Replace the print cartridges. • Replace the transfer roller.
Page 128: Solving Color Quality Problems
• Move the guides in the tray to the proper positions for the size loaded. • Refer to the Card Stock & Label Guide available on our Lexmark Web site at www.lexmark.com for detailed specifications. • See Paper and specialty media specifications •...
Page 129 When a user prints a document, information describing the type and color of each object in the document is sent to the printer. The color information is passed through color conversion tables that translate the color into appropriate amounts of cyan, magenta, yellow, and black toner needed to produce the desired color.
Page 130 A typical example of this is when a user is trying to match the color of a corporate logo. While instances can occur in which the printer cannot exactly reproduce the desired color, users should be able to identify adequate color matches for the majority of cases. The useful information in helping to solve this particular type of color matching problem.
Page 131 RGB or CMYK combinations specified in the application through color management. The resulting printed color may not be an exact match of the Color Samples pages. Printer Color Correction setting Text...
Page 132: Restoring Factory Default Settings
No other button actions are available on the operator panel while Restoring Factory Defaults appears. – All downloaded resources (fonts, macros, and symbol sets) in printer memory (RAM) are deleted. (Resources residing in flash memory or on the optional hard disk are unaffected.) –...
Page 133: Aligning The Image Transfer Unit
For best print quality, make sure you align the image transfer unit after replacement or if colors print too lightly. To align the image transfer unit: Make sure the printer is on and the Ready message appears. Press until you see Utilities Menu, and then press...
Page 134: Using The Coverage Estimator
The accuracy of the estimates may be affected by how full the print cartridges are, environmental conditions, the media type, the software application, software settings, the driver, driver settings, and the content of the page. Lexmark makes no claim as to the accuracy of the estimated percents. Select...
Page 135: Configuring Printer Alerts
Using MarkVision Professional MarkVision™ Professional, Lexmark’s network printer management utility, indicates when it is time to replace supplies and points out actual or potential problems. When a printer needs attention, it alerts the network administrator with a detailed graphic of the printer showing the cause for the alert (for example, an empty paper tray).
Page 136: Size Sensing
The Size Sensing menu item lets you disable or enable auto size sensing on trays. Size Sensing also lets the printer detect the difference between similar paper sizes that it otherwise cannot. Size sensing is on by default for all the trays. However, the trays cannot automatically sense transparencies.
Page 137: Index
Index A4 Width (PCL Emul Menu) 55 access doors 92 adjusting color 43, 44, 45, 46, 70 Advanced Status (Parallel Menu) 53 Alarm Control (Setup Menu) 67 alarms error messages 67 hole punch 68 setting 67 stapler 71 toner 71 aligning the image transfer unit 133 areas Area A 94...
Page 138 33 Calibration Error <x> 85 34 Incorrect Media 85 34 Short Paper 85 35 Res Save Off Deficient Memory 85 36 Printer Service Required 85 37 Insufficient Collation Area 37 Insufficient Defrag Memory 37 Insufficient Memory 86 38 Memory Full 86 39 Complex Page 87 4<x>...
Page 139 Ready Hex 82 Reattach <device> 82 Remove Paper <specified bin> Resetting Active Bin 83 Resetting Fuser Cnt Value 83 Resetting the Printer 83 Restore Held Jobs. Go/Stop? Restoring Factory Defaults 83 Restoring Held Job xxx/yyy 83 Restoring Held Jobs 83 Serial <x>...
Page 140 56 PCL SmartSwitch (Network Menu) PCL SmartSwitch (Parallel Menu) PCL SmartSwitch (Serial Menu) PCL SmartSwitch (USB Menu) 73 PCL SmartSwitch, setting See also printer language network port 52 parallel port 54 serial port 66 USB port 73 personal identification number...
Page 141 110 accessing 110 closing 115 printer testing Hex Trace mode 74 print defaults 75 print hardware statistics 75 Printer Usage (Setup Menu) 70 printing menu settings page 117 problem solving clearing operator panel error messages 21 stopping printer 22...
Page 142 Waste Toner Bottle 72 supplies, status of <color> toner 72 oiler 72 waste toner bottle 72 Symbol Set (PCL Emul Menu) 56 taking printer offline 22 with Menu button 21 with Stop button 22 test printing Hex Trace mode 74 menus page 75...

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C762dtn C762n 17s0026 - c 760 color laser printer 17s0200 - c 760dtn color laser printer 23b0000 - c 762 color laser printer 760dn - c color laser printer ... Show all

Lexmark C762 User Manual

Chapter 1: Notices

Chapter 2: More about Installing Drivers

Chapter 3: Printing

Chapter 4: Paper and Specialty Media Specifications

Chapter 5: Using Printer Menus

Chapter 6: Understanding Printer Messages

Chapter 7: Clearing Paper Jams

Chapter 8: Maintenance

Chapter 9: Troubleshooting

Index

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