240-241 Paper Jams - Lexmark B2650 Service Manual

Sensor (duplex) static jam service check
Action
Step 1
Make sure that the paper is loaded properly. Use the
recommended paper. See
Does the problem remain?
Step 2
a
Enter the Diagnostics menu, and then navigate to:
Printer diagnostics and adjustments > Sensor tests
b
Find the sensor (Duplex path 1).
Does the sensor status change while toggling the sensor?
Step 3
a
Reseat the sensor cable from the controller board.
b
Check the sensor and its actuator for improper installation and
damage.
Is the sensor properly installed and free of damage?
Step 4
Replace the sensor. See
page 220.
Does the problem remain?

240-241 paper jams

240‑241 paper jam messages
Error code Description
240.06 Paper fed from the MPF was picked but it never
reached the sensor (input).
240.91 Paper remains detected at the sensor (MPF
paper present) after the printer is turned on.
241.16 Paper fed from tray 1 was picked but it never
reached the sensor (input).
241.82 The motor (tray 1 pick) has stalled.
241.83 The motor (tray 1 pick) has stalled.
241.84 The motor (tray 1 pick) has stalled.
"Avoiding jams" on page
"Sensors (duplex and input) removal" on
Diagnostics and troubleshooting
Yes
Go to step 2.
66.
Contact the next
level of support.
Contact the next
level of support.
Contact the next
level of support.
Action
See "MPF pick failure service check" on
page 94.
See "Sensor (MPF paper present) static jam
service check" on page
See "Tray 1 to sensor (input) jam at trailing edge
service check" on page
See "Tray 1 pick failure service check" on
page 96.
93
4600-830, -835, -895
No
The problem is
solved.
Go to step 3.
Go to step 4.
The problem is
solved.
96.
81.