Action
Step 3
Replace the right tamper motor assembly. Go to
assembly tamper drive motor assembly removal" on page
Does the problem remain?
Step 4
Replace the sensor (tamper HP). Go to
assembly tamper HP left and right) removal" on page
Does the problem remain?
Step 5
Replace the output option.
Does the problem remain?
28y paper jams
280–282 paper jams
1
Touch Status/Supplies to identify the location of the jam.
2
Pull down the StapleSmart finisher door.
3
Remove the jammed paper.
4
Close the StapleSmart finisher door.
5
Touch Continue.
"MFP stapler
492.
"Sensor (MFP stapler
498.
Diagnostic information
148
Yes
No
Go to step 4.
The problem is
solved.
Go to step 5.
The problem is
solved.
Contact the next
The problem is
level of support.
solved.
7462