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Lexmark 7500 Series User Manual

Lexmark printer user's guide
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7500 Series User's Guide
May 2007
www.lexmark.com

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Summary of Contents for Lexmark 7500 Series

  • Page 1 7500 Series User's Guide May 2007 www.lexmark.com...

  • Page 2: Safety Information

    Refer service or repairs, other than those described in the user documentation, to a professional service person. This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.

  • Page 3: Table Of Contents

    Wireless network compatibility...16 Operating system notice...16 Setting up the printer...17 Checking the box contents...17 Understanding the parts of the printer...18 Standalone printer setup...20 Getting the printer ready to fax...26 Using an RJ11 adapter... 26 Choosing a fax connection ... 29 Connecting to an answering machine ...
  • Page 4 Tips for using network adapters ... 54 Advanced wireless setup...55 Creating an ad hoc wireless network using Windows ... 55 Adding a printer to an existing ad hoc wireless network using Windows ... 56 Loading paper and original documents...57 Loading paper...57 Using the automatic paper type sensor...57...
  • Page 5 Printing on both sides of the paper (duplexing) manually... 73 Changing printer settings...74 Saving and deleting print settings... 74 Using the Change Printer Default Settings submenu ... 74 Resetting printer software to factory default settings... 75 Using the Change Print File Default Settings submenu ... 75 Resetting factory default settings ...
  • Page 6 Changing the Gamma Value of a photo or image ... 90 Despeckling a photo ... 90 Changing the Brightness / Contrast settings of a photo ... 90 Applying a color effect to a photo ... 90 Changing the Exposure setting of a photo ... 91 Removing wavy patterns from scanned photos, magazines, or newspapers...
  • Page 7 Scanning multiple photos at one time using the computer...108 Creating a PDF from a scanned item...108 Canceling a scan job...109 Customizing scan settings using the computer...109 Understanding Scan and the Scan Mode menu...109 Using the Change Scan Default Settings submenu...110 Changing the default scan settings...110 Scanning to a computer over a network using the control panel...111 Saving a scanned image on the computer...112...
  • Page 8 Wi-Fi indicator light is orange ... 152 Wireless printer is no longer working... 153 Changing wireless settings after installation... 154 Resetting an internal wireless print server to factory default settings... 154 Network printer does not show up in the printer selection list during installation ... 154...
  • Page 9 Printer cannot connect to the wireless network ... 155 Wireless Setup Utility cannot communicate with the printer during installation (Windows users only) ... 156 Checking your network name (Windows users only)... 157 Ping the access point ... 157 Ping the printer ... 158 Run the Wireless Setup Utility (Windows users only)...
  • Page 10 Printer is not able to communicate with the computer... 175 Problems when copying, scanning, or faxing ... 175 Wrong printer is attached ... 176 Updating the printer software ... 176 Bidirectional communication is not established ... 176 Experiencing poor quality or incorrect output ... 176 Cannot print from digital camera using PictBridge ...
  • Page 11 Unsupported Paper Size ... 197 Unsupported Fax Mode ... 197 No Answer ... 197 Error messages on the printer display...198 Alignment Error... 198 Cartridge Error (1102, 1203, 1204, or 120F) ... 198 Black Ink Low / Color Ink Low / Photo Ink Low... 199 Clear Carrier Jam ...
  • Page 12 Edition notice...206 European EC directives conformity statement for radio products...208 Power consumption...213 Networking glossary...218 Index...220...

  • Page 13: Introduction

    Lexmark 7500 Series folder. Double-click the printer Help icon. Where to find You can find this document in the printer box or on the Lexmark Web site at www.lexmark.com. Where to find You can find this document in the printer box or on the...
  • Page 14 An icon of the User's Guide appears on your desktop, and the User's Guide: Comprehensive Version appears on the screen. You can also find this document on the Lexmark Web site at www.lexmark.com. Where to find To access the Lexmark Solution Center: Do one of the following: •...
  • Page 15 Where to find (rest of world) Telephone numbers and support hours vary by country or region. Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link. Note: For additional information about contacting Lexmark, see the printed warranty that shipped with your printer.

  • Page 16: Wireless Network Compatibility

    Record the following information (located on the store receipt and the back of the printer), and have it ready when you contact us so that we may serve you faster: • Machine Type number • Serial number • Date purchased •...

  • Page 17: Setting Up The Printer

    Attaches to the power supply port located at the back of the printer. Note: Your power cord may look different from the one shown. Connects the printer to the computer temporarily during some methods of installation. Initial setup directions Printed booklet that serves as a guide.

  • Page 18: Understanding The Parts Of The Printer

    Name Installation software CD for Windows and Macintosh Understanding the parts of the printer Use the Scanner glass Top cover Paper guides Automatic Document Feeder (ADF) Paper support Paper feed guard Automatic Document Feeder (ADF) tray Automatic Document Feeder (ADF) output tray Description •...
  • Page 19 Print cartridge carrier EXT port USB port Check wireless status: • Off indicates that the printer is not turned on or that no wireless option is installed. • Orange indicates that the printer is ready for wireless connection, but not connected.

  • Page 20: Standalone Printer Setup

    Use the Lexmark N2050 (internal wireless print server) Connect the printer to a wireless network. Duplex cover Power supply with port LINE port Standalone printer setup Unpack the printer. Note: Not all products come with an internal wireless print server installed. For more information, see “Ordering paper and other supplies”...
  • Page 21 Remove all tape and packing material from all areas of the printer. If needed, install the correct control panel for your language. Raise the control panel.
  • Page 22 Extend the paper exit tray. Raise the paper support. Extend the paper guides. Load paper.
  • Page 23 Connect the power cord. Make sure the power is on. If prompted, set the language. Using the control panel of the printer, press display. Press to save. If prompted, set the country/region. Using the control panel of the printer, press on the display.
  • Page 24 Open the printer. Press down on the cartridge carrier levers. Remove the tape from the black print cartridge, and insert the cartridge in the left carrier. Close the black cartridge carrier lid.
  • Page 25 Remove the tape from the color print cartridge, and insert the cartridge in the right carrier. Close the color cartridge carrier lid. Close the printer. Press An alignment page prints.

  • Page 26: Getting The Printer Ready To Fax

    Norway • Denmark To connect your printer to an answering machine or other telecommunications equipment, use the telephone line adapter included in the box with the printer. Connect one end of the telephone cord into the Line port Connect the adapter to the telephone line that came with the printer.
  • Page 27 Connect your telecommunications equipment directly to the EXT port on the back of the printer. Warning: Do not touch cables or the printer in the area shown while actively sending or receiving a fax.
  • Page 28 Connect your telecommunications equipment directly to the EXT port on the back of the printer. Warning: Do not touch cables or the printer in the area shown while actively sending or receiving a fax. Country/region •...

  • Page 29: Choosing A Fax Connection

    If you want a digital connection such as ISDN, DSL, or ADSL, a third-party device (such as a DSL filter) is required. You do not need to attach the printer to a computer, but you do need to connect it to a telephone line to send and receive faxes.
  • Page 30 Note: Setup steps may vary depending on your country or region. For more information on connecting the printer to telecommunications equipment, see the related topic, “Using an RJ11 adapter.” Make sure you have the following: • A telephone • An answering machine •...

  • Page 31: Connecting Directly To A Telephone Wall Jack

    Connect a third telephone cord from the answering machine to the EXT port Connecting directly to a telephone wall jack Connect the printer directly to a telephone wall jack to make copies or to send and receive faxes without using a computer.

  • Page 32: Connecting To A Computer With A Modem

    Connect the printer to a computer with a modem to send faxes from the software application. Note: Setup steps may vary depending on your country or region. For more information on connecting the printer to telecommunications equipment, see the related topic, “Using an RJ11 adapter.”...

  • Page 33: Connecting To A Telephone

    Connecting to a telephone Connect a telephone to the printer to use the fax line as a normal telephone line. Then set up the printer wherever your telephone is located to make copies or to send and receive faxes without using a computer.

  • Page 34: Setting Up To Fax While Behind A Pbx

    Setting up to fax while behind a PBX If the printer is being used in a business or office, it may be connected to a Private Branch Exchange (PBX) telephone system. Ordinarily, when dialing a fax number, the printer waits to recognize the dial tone and then dials the fax number.

  • Page 35: Using A Digital Phone Service

    From the “Dialing on your phone line” area, select Behind PBX from the Dialing Method drop-down list. Click OK to save the setting. Using a digital phone service The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used. •...
  • Page 36 Messages • Menus Use to: • Turn the printer on and off. • Stop the print, copy, scan, or fax process. Print on both sides of the paper (duplex). A green backlight comes on when the duplex function is activated.
  • Page 37 Return to the previous level or screen within the menus and submenus. • Save the changes made in a submenu. Note: You must press printer timeouts and loses any value changes you made. • Cancel a print, copy, scan, or fax job in progress. •...

  • Page 38: Navigating The Control Panel Menus

    Press To • Move upward through a submenu listing within a menu. • In Photo mode, increase the number copies of a photo you want to print. • In Photo mode or Scan mode, move the Region of Interest box up. Press A keypad number or symbol In Copy mode or Photo mode: Enter the number of copies or prints you want Navigating the control panel menus...
  • Page 39 • Scan • Setup • Maintenance Press repeatedly until the item you want is highlighted. Press The menu that matches the previously highlighted item appears: • Copy Mode menu • Photo Card Mode menu • Print Files Mode menu • Fax Mode menu •...

  • Page 40: Installing Another Language Control Panel

    Installing another language control panel These instructions apply only if you received one or more additional language control panels with the printer. Lift and remove the control panel (if one is installed). Choose the correct control panel for your language.

  • Page 41: Understanding The Setup Menu And Submenus

    Understanding the Setup menu and submenus The Setup menu lets you set up the printer and specify and change user default settings that are available in some of the other main menus, such as the Copy Mode menu and Scan Mode menu.
  • Page 42 An asterisk (*) appears next to the user default setting. Specify the size and type of paper loaded. Specify the values you want for the printer settings and save the values as the new user default settings. Specify the values you want for each of the copy settings and save the values as the new user default settings.

  • Page 43: Installing The Printer Software

    Understanding the printer software Using the software that installed with your printer, you can edit photos, send faxes, maintain your printer, and do many other tasks. The following is an overview of features of the Productivity Studio and the Solution Center.
  • Page 44 Click the Productivity Studio icon for the task you want to complete. Depending on the printer you have, some of the features of this software may not be applicable. Click Details Scan Copy Send a photo or document as a fax.
  • Page 45 Fax Printing/Reports • Speed Dial and Group Dial numbers Method 2 Do one of the following: • In Windows Vista, click • In Windows XP and earlier, click Start. Click Programs or All Programs Series. Select Solution Center. Lexmark 7500...

  • Page 46: Turning Printing Voice Notification On Or Off

    Troubleshoot other ink problems. Turning printing voice notification on or off The printer has a voice notification feature that tells you when printing starts and when it is completed. To turn the voice notification on or off: Do one of the following: •...

  • Page 47: Installing An Internal Wireless Print Server

    Align the edges of the internal wireless print server with the guides on the left and right, and then slide the wireless print server into the printer until it snaps into place. Make sure the antenna points up. Attach the adhesive label with the MAC address to the back of the printer. You will need this later to network the printer.

  • Page 48: What Do The Wi-Fi Indicator Lights Mean

    If you want to connect the printer to the computer using a USB cable. – If the printer does not have a wireless print server installed and you want to connect the printer to the computer using a USB cable.

  • Page 49: Networking

    Note: The printers in the following diagrams represent Lexmark printers with Lexmark internal print servers built in or installed in them so that they can communicate over a network. Lexmark internal print servers are devices made by Lexmark to enable Lexmark printers to be connected to wired or wireless networks.
  • Page 50 Scenario 2: Computer, laptop, and printer connected wirelessly with Internet • A computer, a laptop, and a printer are connected wirelessly to a wireless router. • The network is connected to the Internet through a DSL or a cable modem.

  • Page 51: What Information Do I Need And Where Do I Find It

    Any applicable security keys or passwords used with the network security encryption type Note: You must know this information in order to properly set up the printer for use on the wireless network. To obtain these settings, see the documentation that came with your wireless router or consult the person who set up your wireless network.

  • Page 52: Printing A Network Setup Page

    If you purchased the internal wireless print server separately, the MAC address appears on an adhesive label that came with the wireless print server. Attach the adhesive label to your printer so you will be able to find the MAC address when you need it.

  • Page 53: Assigning An Ip Address

    Types of wireless networks Networks can operate in one of two modes: infrastructure or ad hoc. Lexmark recommends setting up a network in infrastructure mode using the installation CD that came with the printer. A wireless network where each device communicates with others through a wireless access point (wireless router) is set up in infrastructure mode.

  • Page 54: Tips For Using Network Adapters

    A simple type of wireless network is one where a PC with a wireless adapter communicates directly with a printer equipped for wireless networking. This mode of communication is called ad hoc. A device in this type of network must have a valid IP address and be set to ad hoc mode. The wireless print server must also be configured with the same SSID and channel.

  • Page 55: Advanced Wireless Setup

    If you don't have a wireless access point (wireless router) or would like to set up a standalone network between your printer and a computer with a wireless network adapter, you can set up an ad hoc network. For Windows Vista users...

  • Page 56: Adding A Printer To An Existing Ad Hoc Wireless Network Using Windows

    If the network does not appear, wait a minute and then click the Refresh network list button. Click Programs or All Programs Click Wireless Setup Utility. Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process. Follow the prompts on the computer screen.

  • Page 57: Loading Paper And Original Documents

    The printer is equipped with an automatic paper type sensing device. The Paper Type Sensor automatically detects the type of paper that has been loaded into the printer and adjusts the settings for you. For example, if you want to print a photo, load photo paper into the printer.

  • Page 58: Loading Envelopes

    Loading labels You can load up to 25 sheets of labels at a time. Load labels with the print side facing you and the top of the sheet fed into the printer first. Make sure: • The print side of the labels faces you.

  • Page 59: Loading Greeting Cards, Index Cards, Photo Cards, And Postcards

    You can load up to 50 transparencies at a time. Load transparencies with the rough side facing you. If the transparencies have a removable strip, each strip should face away from you and down toward the printer. Make sure: •...

  • Page 60: Loading Custom-Size Paper

    Remove all paper from the paper support before loading the banner paper. Tear off only the number of pages needed to print the banner. Place the required stack of banner paper on the top cover. Feed the leading edge of the banner paper into the printer first. Make sure: •...
  • Page 61 Note: The maximum scan area for the scanner glass is 216 x 297 mm (8.5 x 11.7 in.). Open the top cover. Place the original document or item facedown on the scanner glass in the lower right corner. Note: Photos should be loaded as shown. Close the top cover to avoid dark edges on the scanned image.

  • Page 62: Loading Original Documents Into The Automatic Document Feeder

    Loading original documents into the Automatic Document Feeder You can load up to 25 sheets of an original document into the Automatic Document Feeder tray for scanning, copying, and faxing. You can load A4, letter, or legal size paper into the Automatic Document Feeder. Load an original document text side up into the Automatic Document Feeder tray.

  • Page 63: Using The Paper Handling Submenu

    Load up to 25 sheets of: • Custom paper • Pre-punched paper • Reinforced edge copier paper • Preprinted forms • Letterhead paper Using the Paper Handling submenu From the Setup menu, press Press After changing values, press Use this Size Type Make sure...

  • Page 64: Printing

    Click OK. Click OK or Print. Printing a Web page You can use the Toolbar to create a printer-friendly version of any Web page. Load paper. Open a Web page using Microsoft Internet Explorer 5.5 or later. If you want to check or change your print settings: From the toolbar area, click Lexmark Adjust the print settings.

  • Page 65: Printing Photos Or Images From A Web Page

    Follow the instructions on the screen. When you are finished making changes, click Done. Select the size you want, the blank paper size in the printer, and the number of copies. Click Print Now. Printing multiple copies of a document With a document open, click File From the Print Setup dialog box, click Properties, Preferences, Options, or Setup.

  • Page 66: Collating Copies

    This option is available only when you are printing multiple copies. • If printing photos, to prevent smudging, remove each photo as it exits the printer, and let it dry before stacking. Printing the last page first (reverse page order) With a document open, click File Click Properties, Preferences, Options, or Setup.

  • Page 67: Printing Documents From A Removable Storage Device

    Make sure the printer is connected to a computer by a USB cable, and both the printer and the computer are Insert a memory card into a card slot, or insert a flash drive into the PictBridge port on the front of the printer.

  • Page 68: Pausing Print Jobs

    • Lexmark Photo Paper—An outstanding "everyday" heavyweight inkjet photo paper designed for use with Lexmark printers, but compatible with all brands of inkjet printers. Although inexpensive, it offers excellent image quality and outstanding value. • Transparency—A clear, plastic media primarily used for overhead projectors.

  • Page 69: Printing Greeting Cards, Index Cards, Photo Cards, And Postcards

    Click OK or Print. Notes: • To avoid paper jams, do not force the cards into the printer. • To prevent smudging, remove each card as it exits, and let it dry before stacking. Printing a document as a poster With a document open, click File Click Properties, Preferences, Options, or Setup.

  • Page 70: Printing An Image As A Poster

    The stacked bundles can be bound to make a booklet. When printing with a heavier paper stock, select a smaller number of Printed sheets per bundle. Click OK to close any printer software dialog boxes that are open. Print the document.

  • Page 71: Assembling A Booklet

    With an image open, click File Click Properties, Preferences, Options, or Setup. From the Print Layout tab, select Mirror if you want the printer software to flip the image. Select Normal if you have a program that automatically flips the image.

  • Page 72: Printing Transparencies

    Printing on both sides of the paper (duplexing) Understanding the two-sided printing (duplexing) function The printer has a built-in duplex unit that lets you print on both sides of the paper automatically. This function is also known as two-sided printing or duplexing.

  • Page 73: Printing On Both Sides Of The Paper (Duplexing) Automatically

    Printing on both sides of the paper (duplexing) automatically The printer has a built-in duplex unit that lets you print on both sides of the paper automatically. Note: Automatic two-sided printing (duplexing) works only with plain paper in letter and A4 sizes. If you want to print two-sided documents on another type or size of paper, use the manual duplexing method.

  • Page 74: Changing Printer Settings

    The printer then prints the even-numbered pages on the reverse sides of the odd-numbered pages, completing the two-sided sheets. Note: If you want to return to automatic duplexing, go to the Duplexing drop-down box and select Use Printer Settings. Changing printer settings...

  • Page 75: Resetting Printer Software To Factory Default Settings

    Set the volume of the tone when a control panel button is pressed to either On or Off. On is the default. Set the printer to enter a power saving mode at or after a certain time limit. Allow your system support person to block to prevent individual users on a network from making printer setting changes using the Printer Setup Utility.

  • Page 76: Resetting Factory Default Settings

    An * appears next to the saved setting. Note: The printer reverts to the default setting after two minutes of inactivity or if the printer is turned off. The Photo settings will not time out after two minutes of inactivity or turning off the power but will return to the default settings when a memory card or flash drive is removed.

  • Page 77: Working With Photos

    • Microdrive Wait for the light located to the right of the slots on the printer to come on. The light blinks to indicate the memory card is being read or is transmitting data. Warning: Do not touch cables, any network adapter, the memory card, or the printer in the area shown while actively printing, reading, or writing from the memory card.

  • Page 78: Inserting A Flash Drive

    If the printer does not read the memory card, remove and reinsert it. Notes: • The printer recognizes one memory card at a time. If you insert more than one memory card, a message appears on the display prompting you to remove all memory cards inserted. •...

  • Page 79: Printing Photos From A Pictbridge-Enabled Digital Camera

    Note: The printer recognizes one active media device at a time. If you insert more than one media device, a message appears on the display prompting you to designate the device you want the printer to recognize. Printing photos from a PictBridge-enabled digital camera PictBridge is a technology available in most digital cameras that lets you print directly from your digital camera without using a computer.

  • Page 80: Understanding Photo And The Photo Card Mode Menu

    Specify the number of copies to print. Select Computer Choose a network host computer. This selection is displayed only if the internal wireless print server of the printer is properly configured. Photo Proof Sheet Print and then scan a proof sheet: •...
  • Page 81 Use this Print All Photos Choose how to print all photos: • 1 Per Page Prints one photo per one sheet of photo paper. • 2 Per Page Prints two photos per one sheet of photo paper. • 3 Per Page Prints three photos per one sheet of photo paper.

  • Page 82: Understanding The Pictbridge Default Print Settings Menu

    Understanding the PictBridge Default Print Settings menu The PictBridge Default Print Settings menu lets you select default printer settings that are used if no settings are selected from your digital camera. For more information on making camera selections, see the documentation that came with your camera.

  • Page 83: Using The Change Photo Default Settings Submenu

    Follow the instructions on the computer screen. If the printer is connected to a wireless network, you will be asked to select the computer that you want to use. Press to select a computer.

  • Page 84: Transferring All Photos From A Memory Card Using The Computer

    Transferring all photos from a memory card using the computer Insert a memory card into the printer with the label facing the printer control panel. If the computer is connected to a wireless network, you will need to select the printer.

  • Page 85: Transferring Selected Photos From A Cd Or Flash Drive Using The Computer

    Insert the flash drive. Press Press to highlight your selection among the following options: • Save All “N” Photos (Where “N” is the number of photos on the memory card detected by the printer.) • Save Recent Date Photos • Save Date Range Press Follow the instructions on the control panel display of the printer.

  • Page 86: Changing The Productivity Studio Temporary Files Preferences

    Notes: • If there is not enough memory on the flash drive, a prompt appears on the display. • Do not remove the flash drive until a message appears on the display indicating that copying is complete. Changing the Productivity Studio temporary files preferences From the desktop, double-click the Productivity Studio icon.

  • Page 87: Editing Photos

    Editing photos Editing photos using the control panel Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) Insert a memory card or flash drive. From the control panel, press Press to select Browse and Print Photos.

  • Page 88: Cropping A Photo

    Press to save your selections, and then go back to the print preview screen. Press to print. Note: To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects. For best results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24 hours before stacking, displaying, or storing.

  • Page 89: Reducing The Red-Eye Effect In A Photo

    Note: Click Undo at the top of the window if you are not satisfied with the results after applying any of the One-Click Auto Fixes. Reducing the red-eye effect in a photo From the Productivity Studio Welcome Screen, click File With an image open, click the Quick Fixes tab.

  • Page 90: Changing The Gamma Value Of A Photo Or Image

    Use the slider to adjust the hue or saturation of your photo. You can preview the changes to the image by comparing the Before and After preview panes at the top of the window. Click OK to accept your changes, or click Cancel to reject them. Changing the Gamma Value of a photo or image Adjusting the gamma value helps you to control the overall brightness of an image—particularly those intended to be viewed on a computer monitor.

  • Page 91: Changing The Exposure Setting Of A Photo

    If you are using Windows XP or Windows Vista, a “What do you want Windows to do?” screen appears. Click Transfer Photos to your computer using the Lexmark Imaging Studio. If you are using Windows 2000: From the desktop, double-click the Productivity Studio icon.

  • Page 92: Viewing / Printing Photos From The Productivity Studio

    From the Quality drop-down list, select a print quality. From the Paper Size in the Printer drop-down list, select the paper size. To select multiple prints of a photo, or to select photo sizes other than 4 x 6 in. (10 x 15 cm), select the options you want in the table.

  • Page 93: Printing A Photo Or Selected Photos

    If you want to print your photo greeting card, select Print your Photo Greeting Card from the Share tab. Select the number of copies from the Copies drop-down list. Select the copy quality from the Quality drop-down list. Select the paper size from the Paper Size in Printer drop-down list. Paper sizes supported Dimensions 210 x 297 millimeters Letter 8.5 x 11 inches...

  • Page 94: Printing All Photos From A Memory Device

    Press to go to the print preview screen. If you want to adjust the print settings: Press Make your selections. Press to save your selections, and then go back to the print preview screen. Press to print. Note: To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects. For best results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24 hours before stacking, displaying, or storing.

  • Page 95: Using A Pictbridge-Enabled Digital Camera To Control Printing Photos

    Using a PictBridge-enabled digital camera to control printing photos You can connect a PictBridge-enabled digital camera to the printer, and use the buttons on the camera to select and print photos. Insert one end of the USB cable into the camera.

  • Page 96: Printing Photos From A Digital Camera Using Dpof

    Follow the instructions in the camera documentation to select and print photos. Note: If the printer is turned off while the camera is connected, you must disconnect and then reconnect the camera. Printing photos from a digital camera using DPOF Digital Print Order Format (DPOF) is a feature available on some digital cameras.

  • Page 97: Creating A Slideshow

    Press to preview the photos. Press to print. Note: To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects. For best results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24 hours before stacking, displaying, or storing.

  • Page 98: Copying

    Copying on both sides of the paper (duplexing) The printer has a built-in duplex unit that lets you print on both sides of the paper without having to flip the paper manually. This is useful when printing long documents that need to be compiled.

  • Page 99: Copying Photos

    The printer scans the second page of the original document. The printer then prints the first page of the copy, pulls the paper inward, and prints the second page of the copy. Warning: Do not touch the paper while the printer is actively printing.

  • Page 100: Copying A Photo Using The Computer

    The photo appears in the right pane. From the Quality drop-down list, select the copy quality. From the Paper Size in Printer drop-down list, select the paper size. From the Paper Type in Printer drop-down list, select the paper type.

  • Page 101: Adjusting The Brightness Of A Copy

    Repeat step 8 to step 9 as needed. Press to save your settings temporarily. Press Adjusting the brightness of a copy Load paper. Load an original document facedown on the scanner glass. From the control panel, press Press to select the number of copies. The number of copies is automatically set to 1.

  • Page 102: Repeating An Image On One Page

    Load the second page of the original document facedown on the scanner glass, and then press Repeat step 9 and step 10 until: • All the pages you want to copy have been saved to the printer memory. (Proceed to step 12.) • The memory has run out of space.

  • Page 103: Enlarging Or Reducing An Image

    Press Notes: • If you choose to copy two or four pages on a sheet, the printer saves the image of the first page of the original document to the printer memory. Proceed to step 8. • If you choose to copy one page on a sheet, the printer prints the copy automatically.
  • Page 104 From the Copy Mode menu, you can: • Press to preview the job. • Press to return to the Copy Mode menu from the preview. • Press repeatedly to scroll through the submenus or menu items until you reach the one you want to change.

  • Page 105: Using The Change Copy Default Settings Submenu

    Using the Change Copy Default Settings submenu From the Setup menu, press Press After changing values, press Use this Color Quality Content Type 2-Sided Original Paper Handling Changing the default copy settings From the control panel, press Press Press repeatedly until Change Default Settings is selected. Press From here Color...

  • Page 106: Scanning

    Scanning Scanning a document Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original document facedown on the scanner glass. From the control panel, press Press If your printer is connected to more than one computer: Press repeatedly until the computer to which you want to scan is highlighted.

  • Page 107: Scanning Text For Editing

    The Optical Character Recognition (OCR) feature turns a scanned document into text you can edit with a word- processing application. Make sure the printer is connected to a computer, and both the printer and the computer are powered on. Load an original document facedown on the scanner glass.

  • Page 108: Scanning Multiple Photos At One Time Using The Computer

    Scanning multiple photos at one time using the computer Place the photos facedown on the scanner glass. Note: For best results, place photos with the most space possible between the photos and the edges of the scan area. From the desktop, double-click the Productivity Studio icon. Click Scan.

  • Page 109: Canceling A Scan Job

    The Downloading scan applications list from your computer. Please wait. message appears for a few seconds. The Scan Mode menu appears. Note: If your printer is connected on a network, see “Scanning to a computer over a network using the control panel” on page 111. Options Select Color, Grey, or Black and White.

  • Page 110: Using The Change Scan Default Settings Submenu

    3 x 5 in., 4 x 6 in., 5 x 7 in., 8 x 10 in., and 8.5 x 11 in. Changing the default scan settings From the control panel, press Press If your printer is connected to more than one computer: Press repeatedly until the computer to which you want to scan is highlighted. Press repeatedly until Change Scan Default Settings is highlighted.

  • Page 111: Scanning To A Computer Over A Network Using The Control Panel

    Scanning to a computer over a network using the control panel Make sure: • The printer is connected to a network through a print server or through the wireless network connection. • The printer, the print server (if used), and the computer receiving the scan are all turned on.

  • Page 112: Saving A Scanned Image On The Computer

    Saving a scanned image on the computer Load an original document facedown on the scanner glass. Close the top cover. From the desktop, double-click the Productivity Studio icon. Click Scan. Select the Photo or Several Photos option. Click Start. From the Save or Edit screen menu bar, click Save. To save to another folder, click Browse, and select a folder.

  • Page 113: Adding A File To An E-Mail Message

    Adding a file to an e-mail message From the desktop, double-click the Productivity Studio icon. Under Document Management, click Work with Documents and Photos. Click Add, and select Add File On My Computer. Open the folder where the file is stored. The thumbnail is displayed in the list of files to be sent. Click Open to select a file.

  • Page 114: Changing The Productivity Studio E-Mail Screen Preferences

    Changing the Productivity Studio e-mail screen preferences From the desktop, double-click the Productivity Studio icon. From the Tools menu, click Preferences. Click E-mail Screen. • Click Remember my last selection to use the photo size you selected in your most recent e-mail message. •...

  • Page 115: Faxing

    Faxing Sending a fax Entering a fax number Make sure the printer is on and it is connected to a working phone line. From the control panel, press Press The Fax Mode menu appears. Enter a fax number using: Method...

  • Page 116: Sending A Fax Using The Software

    On Hook Dial is a manual dialing feature that lets you dial a telephone number while listening to the call through a speaker on the printer. It is useful when you must navigate through an automated answering system or enter a calling card number before sending your fax.

  • Page 117: Sending A Fax Using The Control Panel

    The manual dialing feature lets you dial a telephone number while listening to the call through a speaker on the printer. It is useful when you must navigate an automated answering system or enter a calling card number before sending your fax.

  • Page 118: Sending A Broadcast Fax At A Scheduled Time

    You can send a fax to a combination of up to 30 people or groups at a time you choose. Make sure the printer is connected to a working phone line. Load an original document faceup into the Automatic Document Feeder (ADF) or facedown on the scanner glass.

  • Page 119: Receiving A Fax

    Hang up the telephone. The printer receives the fax. Receiving a two-sided fax The printer has a built-in duplex unit that lets you print received faxes on both sides of the paper. Note: For two-sided printing, use only plain paper in letter or A4-size.

  • Page 120: Setting A Fax Manual Answer Code

    Caller ID is a service provided by some telephone companies that identifies the telephone number (and possibly the name) of the person who is calling. If you subscribe to this service, it works with the printer. When you receive a fax, the telephone number of the person who is sending you the fax appears on the display.

  • Page 121: Receiving A Fax Automatically

    The printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern 2 (DTMF). Depending on the country or region you live in and the telecommunications company you subscribe to, you may need to switch the pattern to display Caller ID information.

  • Page 122: Forwarding Faxes

    Set the answering machine to answer incoming calls before the printer does. For example, if you set the answering machine to answer calls after three rings, set the printer to answer calls after five rings. Forwarding faxes Use the fax-forwarding feature if you are going to be away but still want to receive your faxes. There are three fax-forwarding settings: •...

  • Page 123: Using The Computer Phone Book

    Phone Number Search View phone numbers previously added using Add Entry, and add numbers to a fax list. Add Entry Add a name and a fax number. The printer automatically assigns a new entry a Speed Dial number. Note: Enter a name and a fax number in the provided fields using the keypad numbers.

  • Page 124: Customizing Fax Settings

    Customizing fax settings Customizing settings using the Fax Setup Utility You can adjust the fax settings in the Fax Setup Utility. These settings apply to the faxes you send or receive. From the desktop, double-click the Productivity Studio icon. Click Fax History and Settings. The Fax Solutions Software screen appears.
  • Page 125 Click each tab, and change the settings as needed. Dialing and Sending Ringing and Answering Fax Printing / Reports Speed Dial Cover Page Click OK after you finish customizing the settings. Close the Fax Setup Utility. Options • Select the telephone line format you want to use. •...

  • Page 126: Understanding Fax And The Fax Mode Menu

    View the redial list. Dial a telephone number while listening to the call through a speaker on the printer. This is useful when you must navigate an automated answering system before sending your fax. Enter a specific time to send a fax.

  • Page 127: Using The Change Fax Default Settings Submenu

    Use this Fax Setup Using the Change Fax Default Settings submenu From the Setup menu, press Press After changing values, press Use this Speed Dial Phone Book History and Reports Ringing and Answering Fax Printing Dialing and Sending Fax Blocking Using the Phone Book submenu Use this Name Search...
  • Page 128 Use this Add Entry Add a name and a fax number. The printer automatically assigns a new entry a Speed Dial number. Note: Enter a name and a fax number in the provided fields using the keypad numbers. Spell out a name using the numbers associated with each letter as you would on a telephone or cell phone.

  • Page 129: Printing The Fax Settings List

    From the Setup menu, press Press Press to print a user default settings list which lists each fax setting in the printer, the value it is set to, and its factory default. Setting up a fax footer From the control panel, press...

  • Page 130: Creating A Fax Cover Page Using The Control Panel

    Press Press repeatedly until you reach the Fax Footer menu item. Press repeatedly until On appears. Press to save and exit. Creating a fax cover page using the control panel From the control panel, press Press Press repeatedly until the Edit Fax Settings submenu is highlighted. Press Press repeatedly until you reach Fax Cover Page.

  • Page 131: Using The Fax Solutions Software

    Press repeatedly until the Change Printer Default Settings submenu is highlighted. Press Press repeatedly until you reach the Block Host Settings menu item. Press repeatedly until On appears. Press to save and exit. Using the Fax Solutions Software Use this utility to adjust how faxes are sent and received. When you save the settings, they apply to every fax you send or receive.

  • Page 132: Setting Up A Dialing Prefix

    Distinctive ring is a service provided by some telephone companies that assigns multiple phone numbers to a single telephone line. If you subscribe to this service, you can program your printer to have a distinctive ring pattern and phone number for incoming faxes.

  • Page 133: Setting The Number Of Rings Before Receiving A Fax Automatically

    From the Auto Answer drop-down list, select On. Click OK to save the setting. The Auto Answer light on the control panel comes on. When the number of rings you set is detected, the printer automatically receives the incoming fax.

  • Page 134: Printing Fax Activity Reports

    Printing fax activity reports From the desktop, double-click the Productivity Studio icon. From the Settings area of the Welcome Screen, click Fax History and Settings. The Fax Solution Software appears. On the toolbar, click Tools Click the Print Report button to print. Fax History.

  • Page 135: Maintaining The Printer

    See a short video on the display with instructions on how to change print cartridges. Print a test page to see if the printer is functioning properly. The test page lists some information about the printer. Run modem diagnostic routines.
  • Page 136 Press down on the cartridge carrier levers. Remove the used print cartridge or cartridges. For more information, see “Removing a used print cartridge” on page 137. If you are installing new print cartridges, remove the tape from the back and bottom of the black cartridge, and insert the cartridge in the left carrier.

  • Page 137: Removing A Used Print Cartridge

    Note: The printer must be closed to start a new scan, print, or copy job. Removing a used print cartridge Make sure the printer is on. Lift the scanner unit. The print cartridge carrier moves and stops at the loading position, unless the printer is busy. to print an alignment page.

  • Page 138: Refilling Print Cartridges

    Refilling print cartridges The warranty does not cover repair of failures or damage caused by a refilled cartridge. Lexmark does not recommend use of a refilled cartridge. Refilling a cartridge can affect print quality and may cause damage to the printer.

  • Page 139: Cleaning The Print Cartridge Nozzles

    If you aligned the cartridges to improve print quality, print your document again. If print quality has not improved, clean the print cartridge nozzles. Cleaning the print cartridge nozzles Load plain paper. Press repeatedly until Maintenance is highlighted. Press Press repeatedly until Clean Cartridges is highlighted.

  • Page 140: Preserving The Print Cartridges

    Keep a new cartridge in its packaging until you are ready to install it. • Do not remove a cartridge from the printer except to replace, clean, or store it in an airtight container. The cartridges do not print correctly if left exposed for an extended period of time.

  • Page 141: Cleaning The Scanner Glass

    Values obtained by continuous printing. Declared yield value in accordance with ISO/IEC 24711. Licensed Return Program Cartridge Ordering paper and other supplies To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com. Part number Average cartridge standard page yield is up to...
  • Page 142 Lexmark Photo Paper Lexmark PerfectFinish Photo Paper Note: Availability may vary by country or region. For information on how to purchase Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper in your country or region, go to www.lexmark.com. Part Number 1021294 For more information, go to www.lexmark.com.

  • Page 143: Troubleshooting

    • The computer and printer are both connected to the same wireless network. • The printer is within the range of the wireless network. The effective range for optimal performance is generally 100–150 feet. • The printer is located away from other electronic devices that may interfere with the wireless signal.

  • Page 144: Software Does Not Install

    Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with the Check wireless connection Check that the Wi-Fi indicator light is on. For more information, see “Understanding the parts of the printer” on page 18. Reinstall the software Turn off and then restart your computer.

  • Page 145: Page Does Not Print

    If an error message is displayed, resolve the error before trying to print again. Check power If the light is not on, make sure the printer is plugged into a properly grounded outlet. Make sure the power cord is properly connected to the printer. Reload paper Remove and then load paper.

  • Page 146: Solving Printer Communication Problems

    Make sure no check mark appears next to Pause Printing. • If a check mark does not appear next to Set As Default Printer, you must select the print queue device for each file you want to print. Reconnect power supply Press to turn the printer off.

  • Page 147: Understanding Warning Levels

    D:\setup, where D is the letter of your CD-ROM drive. If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software. In all countries or regions except the United States, select your country or region.

  • Page 148: Wireless Troubleshooting

    How do I find out what type of security my network is using? You must know the security key and security mode in order to properly set up the printer for use on the wireless network. To obtain this information, see the documentation that came with your wireless router, see the Web page associated with the router, or consult the person who set up your wireless network.
  • Page 149 Make sure the Wi-Fi indicator light is green. If it is not green, see “Wi-Fi indicator light is orange” or “Wi-Fi indicator light is blinking orange during installation” in “Wireless troubleshooting.” Check if printer driver is installed Make sure the printer driver is installed on the computer from which you are sending the print job. Do one of the following: •...

  • Page 150: Wi-Fi Indicator Is Not Lit

    Reinstall software Uninstall and then reinstall the printer software. Note: If more than one printer appears in the ”Select your printer” list, pick the printer with the MAC address that matches the address on the back of your printer. Wi-Fi indicator is not lit These are possible solutions.
  • Page 151 Check MAC address If your network uses MAC address filtering, provide the MAC address for the printer to your network. If you need help finding the MAC address, see “Finding the MAC address” on page 51. Ping the wireless access point (wireless router) to make sure the network is working If you do not already know it, find the IP address of the access point.

  • Page 152: Wi-Fi Indicator Light Is Orange

    In Windows XP and earlier: Start. Click Programs or All Programs Click Wireless Setup. Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process. Follow the instructions on the computer screen.

  • Page 153: Wireless Printer Is No Longer Working

    Check MAC address If your network uses MAC address filtering, provide the MAC address for the printer to your network. If you need help finding the MAC address, see “Finding the MAC address” on page 51. Wireless printer is no longer working These are possible solutions.

  • Page 154: Changing Wireless Settings After Installation

    Run the wireless setup again If your wireless settings have changed, you will need to run the printer wireless setup again. Some reasons your settings may have changed include your having manually changed your WEP or WPA keys, channel, or other network settings, or the wireless access point (wireless router) having been reset to factory defaults.

  • Page 155: Printer Cannot Connect To The Wireless Network

    Click Programs or All Programs Click Wireless Setup. Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process. Follow the instructions on the computer screen, including typing in the SSID of the wireless access point (wireless router) and the security keys when prompted.

  • Page 156: Wireless Setup Utility Cannot Communicate With The Printer During Installation (Windows Users Only)

    Check your advanced security settings • If you are using MAC address filtering to limit access to your wireless network, you must add the printer's MAC address to the list of addresses allowed to connect to your wireless access point (wireless router).

  • Page 157: Checking Your Network Name (Windows Users Only)

    If you are not using a unique network name, consult the documentation for your wireless access point (wireless router) to learn how to set a network name. If you set a new network name, you must reset the printer and computer SSID to the same network name. •...

  • Page 158: Ping The Printer

    Run the Wireless Setup Utility (Windows users only) Click Programs or All Programs Click Wireless Setup Utility. Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process. Control Panel...

  • Page 159: Changing Wireless Settings After Installation (Windows Users Only)

    This typically happens when you are trying to print from a PictBridge-enabled digital camera. You may have left the printer control panel Photo Size menu item setting at 8.5 x 11” or 5 x 7” size, but your camera setting has print size of 4 x 6”...

  • Page 160: Improving Print Quality

    Use the appropriate paper for the document. If you are printing photos or other high-quality images, for best results use Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper. Do not use Lexmark Premium Photo Paper. Your print cartridges are not compatible with this type of paper.

  • Page 161: Poor Text And Graphic Quality

    Use a different brand of paper Each paper brand accepts ink differently and prints with color variations. If you are printing photos or other high-quality images, for best results use Lexmark photo papers. Check paper condition Use only new, unwrinkled paper.
  • Page 162 Borderless printing requires photo paper. Small margins are printed when you select the Borderless feature when you are printing on plain paper. Make sure the paper size matches the printer setting From the software application, click File Click Properties, Preferences, Options, or Setup.

  • Page 163: Print Speed Is Slow

    From the Quality/Speed area, select a lower print quality. Remove and reinstall the software It is sometimes helpful to remove the existing printer software and reinstall it. Partial document or photo prints These are possible solutions. Try one or more of the following: Check document placement Make sure the document or photo is loaded facedown on the scanner glass in the lower right corner.

  • Page 164: Ink Levels Seem Incorrect

    When you print documents with a large number of graphics, or with the Photo Quality/Speed setting, the printer uses more ink. The type of documents you print and the print quality you select affect the amount of ink the printer uses.

  • Page 165: Characters On Printout Are Missing Or Unexpected

    Check that the USB cable is not damaged and that the Close other open files before printing Before sending a file to print, close all other open files in the program you are using. The printer prints a blank page when too many files are open in the same program.

  • Page 166: Glossy Photo Paper Or Transparencies Stick Together

    Page prints with different fonts Make sure the correct printer is selected When printing from an application, make sure the selected printer is the correct printer you want to use to print your job. It is useful to have the default printer set to be the printer you use most often for printing.

  • Page 167: Printouts Have Alternating Bands Of Light And Dark Print

    Printouts have alternating bands of light and dark print If the printer pauses frequently during a print job and prints pages with alternating bands of light and dark print, it is printing data faster than the computer can send it. Banded printing occurs when the printer pauses frequently. You may need to change the printer software settings, or the problem may be that the printer and the computer are not able to communicate properly.

  • Page 168: Vertical Straight Lines Are Not Smooth

    The printer icon says Ready. If it says Offline, right-click the icon, and then click Use Printer Online. • The printer icon has a check mark indicating that the printer is set as the default printer. If it is not, right-click the icon, and then click Set as Default.

  • Page 169: Settings Are Not Saved

    The printer icon says Ready. If it says Offline, right-click the icon, and then click Use Printer Online. • The printer icon has a check mark indicating that the printer is set as the default printer. If it is not, right-click the icon, and then click Set as Default.

  • Page 170: Checking The Spool Settings For Banner Printing

    USB symbol. Plug the long, flat end of the USB cable into this port. Make sure that the smaller, more square end of the USB cable is plugged into the back of the printer. Check that the USB cable is not damaged and that the Checking the Spool Settings for banner printing Banner printing is not possible if certain Spool Settings are selected.

  • Page 171: Ready Or Busy Printing Is Listed As The Status

    Ready or Busy Printing is listed as the status If Ready or Busy Printing is listed as the Printer Status on the Status tab of the Solution Center while you are attempting to print, try the suggestions below. Next, test the solution by sending a document to print.

  • Page 172: Checking The Port Setting

    Make sure the cartridges are properly installed With the front of the printer facing you, check for proper print cartridge installation. If you are using a color cartridge, make sure it is properly installed in the right carrier. If you are using a black cartridge or photo cartridge, make sure it is properly installed in the left carrier.

  • Page 173: Removing An External Print Server

    Printer is trying to print to File If the computer is sending the print jobs to File rather than to the printer connected to the computer, first make sure the printer is attached with a USB cable to a USB port on the computer.

  • Page 174: Printer Cannot Communicate With Computers Over Peer-To-Peer Network

    • The host computer can print to the printer. • The printer is shown as Shared in the Printers and Faxes folder (Windows XP and Windows 2000) or Printers folder (Windows Vista) on the host computer. Check the printer status...

  • Page 175: Printer Is Not Able To Communicate With The Computer

    Click OK. Try to locate the printer from the remote computer If the printer is shown as Shared on the host computer, but you still cannot print, try to locate the printer from the remote computer. Windows 2000, Windows XP, or Windows Vista users: Open the Printers or Printers and Faxes folder.

  • Page 176: Wrong Printer Is Attached

    Make sure the external print server is working If the printer is connected to an external print server, the problem may be with this print server. Check to make sure the device is working properly and that the printer is connected to the network.

  • Page 177: Cannot Print From Digital Camera Using Pictbridge

    How to clear and avoid paper jams To clear the paper path: Pull firmly on the paper to remove it. If you cannot reach the paper because it is too far into the printer, lift the scanner unit to open the printer.

  • Page 178: Duplex Unit Does Not Operate Correctly

    Press to choose the correct selection. Note: Use only plain paper in letter or A4 size. The printer will not make duplex copies on envelopes, card stock, or photo paper. Two-sided printing is not supported on the current paper size The paper size is not supported for duplex printing.

  • Page 179: Paper Jam In The Printer

    Use only new, unwrinkled paper. Check paper loading • Load a smaller amount of paper into the printer. • Load paper with the print side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.)

  • Page 180: Printer Does Not Feed Paper, Envelopes, Or Specialty Media

    Make sure no check mark appears next to Pause Printing. • If a check mark does not appear next to Set As Default Printer, you must select the print queue device for each file you want to print. Banner paper jams These are possible solutions.

  • Page 181: Paper Continues To Jam

    Check the type of paper you are using. Some low-quality papers may be too thin or too slick to be fed correctly into the printer. For more information, see “Choosing compatible specialty paper types” on page 68. Are you loading the paper correctly? For more information, see “Loading paper”...

  • Page 182: Memory Card Troubleshooting

    These are possible solutions. Try one or more of the following: Check memory card type Make sure that the type of memory card you are using can be used in the printer. Check memory card placement Make sure you have inserted the memory card in the correct slot.

  • Page 183: Cannot Print Documents From A Memory Card Or Flash Drive

    Check memory card type Make sure that the type of memory card you are using can be used in the printer. For more information, see “Inserting a memory card” on page 77. Check to see if the memory card is damaged Check that there is no obvious damage to the memory card.

  • Page 184: Photos Do Not Transfer From A Memory Card Across A Wireless Network

    Check network connections and power Make sure the printer is connected to your computer through a USB cable, and that both the printer and the computer are turned on. You cannot print documents from a memory card or flash drive through a wireless network.

  • Page 185: Copy Troubleshooting

    Resolve all error messages. Check power If the light is not on, make sure the printer is plugged into a properly grounded outlet. Make sure the power cord is properly connected to the printer. Scanner unit does not close Lift the scanner unit.

  • Page 186: Copied Item Does Not Match The Original Item

    Adjust the brightness of the copy Load the document facedown on the scanner glass. From the control panel, press Press Press repeatedly to choose Lighter/Darker. Press repeatedly to lighten or darken the copy. Press Start. Check quality of original document If the quality of the original document is not satisfactory, try using a clearer version of the document or image.

  • Page 187: Scan Troubleshooting

    Double-click the printer you want to check. Click Printer. Make sure no check mark appears next to Pause Printing. If a check mark appears next to Set As Default Printer, you must select the correct printer from a list each time you print.

  • Page 188: Scanning Takes Too Long Or Freezes The Computer

    These are possible solutions. Try one or more of the following: Check messages If an error message is displayed, see “Error messages on the printer display” on page 198. Clean the scanner glass If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water.

  • Page 189: Partial Document Or Photo Scans

    If you do not hear a dial tone, plug a different telephone into the wall jack. If you still do not hear a dial tone, plug a telephone into a different wall jack. If you hear a dial tone, connect the printer to that wall jack.
  • Page 190 Review digital phone service checklist The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used. • If you are using an ISDN telephone service, connect the printer to an analog telephone port (an R-interface port) on an ISDN terminal adapter.

  • Page 191: Can Send But Not Receive Faxes

    If you want to change the County Code: Press repeatedly until you reach the Country menu item. Press repeatedly until the country or region where you are operating the printer appears. Press to save the setting. Is your printer memory full? Dial the receiving number.

  • Page 192: Can Receive But Not Send Faxes

    See “Sending a fax while listening to a call (On Hook Dial)” on page 117. • Check the Dial Method setting. Listen for a dial tone. If you hear a dial tone but the printer hangs up without dialing, this means it did not recognize the dial tone. From the control panel, press Press repeatedly until Fax is highlighted.

  • Page 193: Printer Receives A Blank Fax

    Behind PBX (Dial Tone Detect Off) appears. Press to save. Printer receives a blank fax These are possible causes and solutions. Try one or more of the following: Check original document Ask the sender to verify the original document was loaded correctly.

  • Page 194: Caller Id Information Is Not Displayed

    Caller ID pattern may not be set correctly The printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern 2 (DTMF). Depending on the country or region you live in and the telecommunications company you subscribe to, you may need to switch the pattern for the printer to display Caller ID information.

  • Page 195: Phone Line Busy

    These are possible solutions. Try one or more of the following: Change redial settings The printer automatically redials three times at 2-minute intervals. You can change the default settings to redial up to five times at intervals up to 8 minutes.

  • Page 196: Phone Line Error

    See “Sending a fax while listening to a call (On Hook Dial)” on page 117. • Check the Dial Method setting. Listen for a dial tone. If you hear a dial tone, but the printer hangs up without dialing, this means it did not recognize the dial tone. From the control panel, press Press The Fax Mode menu appears.

  • Page 197: Unsupported Paper Size

    Press The Dialing and Sending menu appears. Press repeatedly until the option for Dial Method is highlighted. Choose your dialing method. Press Unsupported Paper Size The fax machine of the recipient does not support the size of the document you want to fax. Consider changing the size of your document, and then resending your fax.

  • Page 198: Error Messages On The Printer Display

    See “Sending a fax while listening to a call (On Hook Dial)” on page 117. • Check the Dial Method setting. Listen for a dial tone. If you hear a dial tone, but the printer hangs up without dialing, this means it did not recognize the dial tone. From the control panel, press Press The Fax Mode menu appears.

  • Page 199: Black Ink Low / Color Ink Low / Photo Ink Low

    Disconnect the power cord from the electrical outlet. Reconnect the power cord to the electrical outlet. If the button is not lit, press Reinsert the print cartridges and close the cartridge carrier lids. Close the scanner unit. If the error does not reappear, the problem has been corrected. If the problem reappears, one of the cartridges is not working properly.

  • Page 200: Cover Open

    Make sure the cartridge carrier lids are closed. Close the scanner unit. Press Cover Open Make sure that the scanner unit is closed. Error 1104 Remove the print cartridges. Reinstall the black cartridge or the photo cartridge in the left carrier. Reinstall the color cartridge in the right carrier.

  • Page 201: Left Cartridge Missing / Right Cartridge Missing

    Disconnect the power cord from the electrical outlet. Reconnect the power cord to the electrical outlet. If the button is not lit, press Reinsert the print cartridge and close the cartridge carrier lid. Close the scanner unit. If the error: •...

  • Page 202: No Photo/Paper Size Selection Has Been Made

    Paper or Photo Size error One or more photos selected for printing have a size that does not match the size of the paper loaded in the printer. Change the photo size to match the size of the paper loaded in the printer, or change the paper size to match the photo size.

  • Page 203: Some Photos Removed From Card By Host

    Plug the printer into a different outlet. • If the printer is plugged into a surge protector, unplug the printer, and plug it directly into an electrical outlet. Is there a problem with the connections? If the printer is connected to an external device, the problem may be with the device. Check the setup information that came with the device to make sure it is properly installed.

  • Page 204: General Printing Problem

    The printer software cannot obtain enough memory to print. Try the following: • Before sending a document to print, close any other open programs. The printer may print a blank page when too many programs are open on the computer. •...

  • Page 205: Unsupported File Types Found On Memory Card

    Note: To avoid paper jams, do not force paper into the printer. Multiple All-In-Ones found Multiple Lexmark printers, attached either locally or over a network, have been detected on your computer. You can choose which printer you want to use: Select the printer from the list.

  • Page 206: Notices

    This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense. Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. evercolor and PerfectFinish are trademarks of Lexmark International, Inc.

  • Page 207: Exposure To Radio Frequency Radiation

    Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.

  • Page 208: European Ec Directives Conformity Statement For Radio Products

    NMB-003. Industry Canada notice The following notices are applicable if your printer has a wireless network card installed. Industry Canada (Canada) This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
  • Page 209 Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.

  • Page 210: Noise Emission Levels

    The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.

  • Page 211: Notice To Users Of The Canadian Telephone Network

    If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

  • Page 212: Notice To Users Of The New Zealand Telephone Network

    Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.

  • Page 213: Power Consumption

    Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 14B5109), da installare su tutte le linee che ricevono impulsi remoti in Svizzera. È necessario utilizzare il filtro Lexmark poiché gli impulsi remoti sono presenti su tutte le linee analogiche in Svizzera.

  • Page 214: Statement Of Limited Warranty

    This limited warranty applies to the United States. For customers outside the U.S., see the country-specific warranty information that came with your product. This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark remarketer, referred to in this statement as “Remarketer.”...

  • Page 215: Limitation Of Liability

    Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual damages up to the limit set forth in the following paragraph.
  • Page 216 Lexmark that cannot be excluded or modified. If any such provisions apply, then to the extent Lexmark is able, Lexmark hereby limits its liability for breach of those provisions to one of the following: replacement of the Software Program or reimbursement of the price paid for the Software Program.
  • Page 217 (including contract, breach, estoppel, negligence, misrepresentation, or tort), shall be limited to the greater of $5,000 or the money paid to Lexmark or its Authorized remarketers for the license hereunder for the Software Program that caused the damages or that is the subject matter of, or is directly related to, the cause of action.

  • Page 218: Networking Glossary

    A test to see if your computer can communicate with another device The name you assign to your printer so that you and others can identify it on the network A device that shares a single Internet connection with multiple computers or other devices.
  • Page 219 WPA (Wi-Fi Protected Access) WPA2 An address assigned to a network printer or print server by the manufacturer. To find the UAA, print a network setup page and look for the UAA listing. A lightweight, flexible cable that lets the printer communicate with the computer at much...

  • Page 220: Index

    138 cleaning 139 installing 135 ordering 141 preserving 140 removing 137 using genuine Lexmark 138 wiping 139 printing photos from 91 transferring selected photos using the computer 85 Change Copy Default Settings submenu 105 Change Fax Default Settings...
  • Page 221 154 changing wireless settings after installation (Windows) 159 characters on printout are missing or unexpected 165 check printer ports (Windows) 159 checking external devices 172 checking printer readiness 169 checking your network name (Windows) 157 cleaning...
  • Page 222 Caller ID not displayed 194 can receive but not send fax 192 can send but not receive fax 191 cannot send or receive fax 189 printer receives blank fax 193 received fax has poor print quality 193 faxing adding fax groups to Speed...
  • Page 223 58 language changing 143 last page first 66 left cartridge error 200 left cartridge incorrect 200 left cartridge missing 201 Lexmark Productivity Studio creating and viewing slideshow 97 library preferences changing 86 loading banner paper 60 custom-size paper 60...
  • Page 224 54 network printer installing 53 network printer does not show up in printer selection list during installation (Windows) 154 network scanning 111 network setup page, printing 52 networking installing internal wireless print server 47 IP addresses 52...
  • Page 225 138 cleaning 139 installing 135 ordering 141 preserving 140 refilling 138 removing 137 using genuine Lexmark 138 wiping 139 print file error 205 Print Files Mode menu 66 print is dark or smudged 166 print jobs canceling 68 print settings...
  • Page 226 Change Photo Default Settings submenu 83 Change PictBridge Default Settings submenu 82 Change Print File Default Settings submenu 75 Change Printer Default Settings submenu 74 Change Scan Default Settings submenu 110 Fax Settings List 129 Paper Handling submenu 63 setup troubleshooting...
  • Page 227 166 printer cannot communicate over peer-to-peer network 174 printer communication problems 146 printer is trying to print to file 173 printer not communicating with computer 175 printer plugged in but does not print 173 printer status 168...
  • Page 228 (ADF) 181 paper jam in the duplex unit 181 paper jam in the paper support 179 paper jam in the printer 179 paper or specialty media misfeeds 179 printer does not feed paper, envelopes, or specialty...
  • Page 229 168 wireless network adding a printer to existing ad hoc network using Windows 56 common home configurations 49 creating an ad hoc network using Windows 55 MAC address 51 networking overview 49...

This manual is also suitable for:

13r0231 - x7550 usb 2.0/pictbridge/ 802.11g all-in-one printer scanner copier fax photoX7550

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