Lexmark 7462 series Service Manual page 144

Action
Step 5
Perform a print test using the option.
Does the problem remain?
Step 6
Replace the output option.
Does the problem remain?
Sensor (mailbox empty) late jam service check
Action
Step 1
Make sure that the output option is properly installed.
Does the problem remain?
Step 2
Make sure that the media path between the base machine and the
output option is free from any obstructions.
Does the problem remain?
Step 3
Check the sensor (mailbox empty) for proper operation.
a
Enter the Diagnostics menu, and then navigate to:
Output bin tests > Sensor test > Output bin [x]
b
Observe the line item, "mailbox empty."
Does the display on the operator panel change every time the
sensing area of the sensor is interrupted or blocked?
Step 4
a
Check the sensor (mailbox empty) for proper connection.
b
Replace the connection, if necessary.
Does the problem remain?
Step 5
Replace the sensor (mailbox empty). Go to
assembly sensor (mailbox empty) removal" on page
Does the problem remain?
Step 6
Perform a print test using the option.
Does the problem remain?
"4-bin mailbox
398.
Diagnostic information
144
Yes No
Go to step 6. The problem is
solved.
Contact the next The problem is
level of support. solved.
Yes No
Go to step 2. The problem is
solved.
Go to step 3. The problem is
solved.
Go to step 6. Go to step 4.
Go to step 5. The problem is
solved.
Go to step 6. The problem is
solved.
Go to step 7. The problem is
solved.
7462