Lexmark 7462 series Service Manual page 151

7
Push the cartridge holder firmly back into the stapler unit until the cartridge holder clicks into place.
8
Close the stapler door.
28y.xx error messages
Note: These errors are applicable only to the StapleSmart finisher. [y] represents the bin number.
Error code Description
28y.25 A software error has occurred with the output
option. Ejector motor manager status is invalid.
28y.26 A software error has occurred with the output
option. 1ms timer did not get serviced for an entire
1ms.
28y.27 A software error has occurred with the output
option. Paddle motor manager status is invalid.
28y.28 A software error has occurred with the output
option. Main motor manager status is invalid.
28y.29 The media reached the sensor (stapler pass
through) but did not clear it in the specified time.
28y.30 A software error has occurred with the output
option. Page ID is complete, but not clear.
28y.31 The finisher transport motor encoder is not
detected upon startup.
28y.32 The transport motor encoder detection is lost
during normal operation.
28y.33 The transport motor rotate at the specified time.
28y.34 The transport motor rotate at the specified time.
28y.35 The sensor (self priming) within the stapler
assembly does not detect a ready staple in the
specified time.
28y.36 The stapler assembly has jammed while stapling or
the stapler drive motor has failed.
28y.37 A software error has occurred with the output
option. Tamper motor manager status is invalid.
28y.38 The sensor (self priming) within the stapler
assembly does not detect a ready staple in the
specified time after the staple job was sent.
28y.39 The sensor (self priming) within the stapler
assembly does not detect a ready staple in the
specified time during mechanical reset.
Action
Go to
service check" on page
Go to
service check" on page
Go to
service check" on page
Go to
service check" on page
Go to
jam service check" on page
Go to
service check" on page
Go to
service check" on page
Go to
service check" on page
Go to
service check" on page
Go to
service check" on page
Go to
check" on page
Go to
service check" on page
Go to
check" on page
Diagnostic information
151
"StapleSmart finisher software error
154.
"StapleSmart finisher software error
154.
"StapleSmart finisher software error
154.
"StapleSmart finisher software error
154.
"Sensor (stapler pass through) lingering
156.
"StapleSmart finisher software error
154.
"Motor (StapleSmart finisher transport)
154.
"Motor (StapleSmart finisher transport)
154.
"Motor (StapleSmart finisher transport)
154.
"Motor (StapleSmart finisher transport)
154.
"Sensor (self priming) late failure service
158.
"StapleSmart finisher software error
154.
"Staple ready home position jam service
158.
7462