Figure 130: Agent Login Settings - Grandstream Networks UCM6510 User Manual

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For example, if the call queue extension is 6510, Agent Login Extension Postfix is * and Agent Logout
Extension Postfix is **, users could dial 6510* to login to the call queue as dynamic agent and dial
6510** to logout from the call queue. Dynamic agent doesn't need to be listed as static agent and can
log in/log out at any time.
Call queue feature code "Agent Pause" and "Agent Unpause" can be configured under web
GUI->PBX->Internal Options->Feature Codes. The default feature code is *83 for "Agent Pause"
and *84 for "Agent Unpause".
Queue recordings are shown on the Call Queue page. Click on
.wav format; click on
select several recording files to be deleted and click on "Delete Selected Recording Files" or click on
"Delete All Recording Files" to delete all recording files.
Firmware Version 1.0.10.39

Figure 130: Agent Login Settings

to delete the recording file. To delete multiple recording files by one click,
UCM6510 IP PBX User Manual
to download the recording file in
Page 234 of 339

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