Grandstream Networks UCM6510 User Manual page 211

Ip pbx
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Welcome Prompt
Digit Timeout
Response Timeout
Response Timeout Prompt
Invalid Prompt
Response Timeout Repeat
Loops
Invalid Repeat Loops
Language
Key Pressing Events
Key Press Event:
Press 0
Press 1
Press 2
Press 3
Press 4
Press 5
Press 6
Press 7
Press 8
Firmware Version 1.0.10.39
allowed to go through.
Select an audio file to play as the welcome prompt for the IVR. Click on
"Prompt" to add additional audio file under web GUI->Internal
Options->IVR Prompt.
Configure the timeout between digit entries. After the user enters a digit,
the user needs to enter the next digit within the timeout. If no digit is
detected within the timeout, the UCM6510 will consider the entries
complete. The default timeout is 3 seconds.
After playing the prompts in the IVR, the UCM6510 will wait for the DTMF
entry within the timeout (in seconds). If no DTMF entry is detected within
the timeout, a timeout prompt will be played. The default setting is 10
seconds.
Select the prompt message to be played when timeout occurs.
Select the prompt message to be played when an invalid extension is
pressed.
Configure the number of times to repeat the prompt if no DTMF input is
detected. When the loop ends, it will go to the timeout destination if
configured, or hang up. The default setting is 3.
Configure the number of times to repeat the prompt if the DTMF input is
invalid. When the loop ends, it will go to the invalid destination if
configured, or hang up. The default setting is 3.
Select the voice prompt language to be used for this IVR. The default
setting is "Default" which is the selected voice prompt language under
web GUI->PBX->Internal Options->Language. The dropdown list
shows all the current available voice prompt languages on the UCM6510.
To add more languages in the list, please download voice prompt
package
by
selecting
GUI->PBX->Internal Options->Language.
Select the event for each key pressing for 0-9, *, Timeout and Invalid. The
event options are:
7. Extension
8. Voicemail
9. Conference Rooms
10. Voicemail Group
11. IVR
12. Ring Group
13. Queues
14. Page Group
UCM6510 IP PBX User Manual
"Check
Prompt
List"
under
web
Page 210 of 339

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