Alert Contact; Cdr; Table 106: Cdr Filter Criteria; Figure 179: Cdr Filter - Grandstream Networks UCM6510 User Manual

ALERT CONTACT

Users could add administrator's Email address under web GUI->Status->System Events->Alert Contact
to send the alert notification to. Up to 10 Email addresses can be added.

CDR

A Call Detail Record (CDR) is a data record produced by telephone exchange activities or other
telecommunications equipment documenting the details of a phone call that passed through the PBX. The
CDR is composed of the following data fields on the UCM6510.

Start Time. Format: 2013-03-27 16:47:03.

Call From. Format: "John Doe"<6012>.

Call To. Format: 6005.

Call Time. Format: 0:00:10.

Talk Time. Format: 0:00:10

Status. Format: NO ANSWER, BUSY, ANSWERED, or FAILED.

Options. Voice record playing/downloading/deleting.
Users could filter the call report by specifying the date range and criteria, depending on how the users
would like to include the logs to the report. Then click on "View Report" button to display the generated
report.
Inbound calls Inbound calls are calls originated from a non-internal source (like a VoIP trunk) and
sent to an internal extension.
Outbound calls Outbound calls are calls sent to a non-internal source (like a VoIP trunk) from an
internal extension.
Internal calls Internal calls are calls from one internal extension to another extension, which are not
sent over a trunk.
Firmware Version 1.0.10.39

Figure 179: CDR Filter

Table 106: CDR Filter Criteria

UCM6510 IP PBX User Manual Page 310 of 339