Diagnosing - Intermec EasyCoder PX4i Service Manual

Chapter 17 — Troubleshooting

17.1 Diagnosing

210
Downloaded from www.Manualslib.com
To diagnose the printer for faults, take steps in the following order:
• In case the printer is running the Intermec Fingerprint fi rmware, use
Intermec Shell to check printer's setup and functions. Intermec Shell
can be accessed regardless of any running autoexec.bat fi les as described
below.
• Browse through the remainder of this chapter to fi nd symptoms that
apply to the faulty printer.
• Refer to the Printer Technical Bulletins for updated information.
Fingerprint only
The keyboard, display messages, sounds, and other functions will be
custom-confi gured, if a custom-made program is running in the printer.
Normally, such a program is started at power-on using an autoexec.bat fi le.
The procedure of starting up Intermec Shell, bypassing any other auto-
exec.bat fi les the printer's memory, is called the Test Mode. In fact, the
Test Mode is just a convenient way of accessing Intermec Shell and, via
Intermec Shell, also the Setup Mode.
Note: Any changes done in the Test Mode will remain after leaving the
Test Mode.
Entering Intermec Shell in the Test Mode
• Switch off the power.
• Raise the printhead.
• Press any key on the printer's built-in keyboard, with the exception of
<Shift>, and keep on pressing it.
• Switch on the power.
• The printer will start the initialization procedure.
• Release the key.
• The printer will start up Intermec Shell.
• Press <Enter> before the 5 sec. countdown is completed.
Inside Intermec Shell you have a variety of options, for example:
• Enter the Setup Mode to check or change the setup. Before changing
the setup, you should print out or write down the settings so you can
restore them before returning the printer.
• Make a printout of the present setup values.
• Perform testfeed operations.
• Print test labels to check the printout quality.
• Reset all setup values to default. Before resetting the setup, you should
print out or write down the settings so you can restore them before
returning the printer.
• Enter Intermec Fingerprint, for example to check what fi les the printer's
memory contains or to list fi les.
manuals search engine
EasyCoder PX4i and PX6i Service Manual