Intermec EasyCoder PX4i User Manual

Intermec EasyCoder PX4i User Manual

Bar code label printer ipl version
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User's Guide
EasyCoder® PX4i
Bar Code Label
Printer
(IPL Version)

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Summary of Contents for Intermec EasyCoder PX4i

  • Page 1 User’s Guide EasyCoder® PX4i Bar Code Label Printer (IPL Version)
  • Page 2 User’s Guide EasyCoder® PX4i Bar Code Label Printer (IPL Version)
  • Page 3 Intermec Technologies Corporation. Information and specifications contained in this document are subject to change without prior noticed and do not represent a commitment on the part of Intermec Technologies Corporation. © 2003 - 2007 by Intermec Technologies Corporation. All rights reserved.
  • Page 4 This page records changes to this document. The document was originally released as Version -01. Version Number Date Description of Change 09/2004 First initial release. Supports IPL v2.30. 06/2007 Revised to support new 400 dpi printhead. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 5 EasyCoder PX4i User’s Guide (IPL Version)
  • Page 6: Table Of Contents

    Description of EasyCoder PX4i Printer........
  • Page 7 LSS Test ......... . . 65 EasyCoder PX4i User’s Guide (IPL Version)
  • Page 8 3-inch Adapter ........... . . 81 EasyCoder PX4i User’s Guide (IPL Version)
  • Page 9 Intermec Ready-to-Work Indicator ........
  • Page 10 Changing the Printer’s Current Media Sensitivity Setting ... . . 128 Determining the MSN for Intermec-Approved Media and Ribbons ..129 Determining the MSN for Other Media and Ribbons ....129 Media Sensitivity Numbers for Intermec-Approved Media and Ribbons.
  • Page 11: Before You Begin

    Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.
  • Page 12: Safety Icons

    Global Services and Support Warranty Information To understand the warranty for your Intermec product, visit www.intermec.com the Intermec web site at and click Service & Support. The Intermec Global Sales & Service page appears.
  • Page 13: Telephone Support

    Before You Begin versions of the Intermec manuals, contact your local Intermec representative or distributor. Visit the Intermec technical knowledge base (Knowledge intermec.custhelp.com Central) at to review technical information or to request technical support for your Intermec product. Telephone Support These services are available from Intermec Technologies Corporation.
  • Page 14: Who Should Read This Manual

    Intermec web site, click Contact. Who Should Read This Manual This User’s Guide provides you with information about the features of the EasyCoder PX4i printer and how to install, configure, operate, maintain, and troubleshoot it. Related Documents www.intermec.com...
  • Page 15 Before You Begin EasyCoder PX4i User’s Guide (IPL Version)
  • Page 16: Introduction

    Introduction This chapter introduces the EasyCoder PX4i printer and covers the following topics: • Description of EasyCoder PX4i printer • Safety summary • Product identification EasyCoder PX4i User’s Guide (IPL Version)
  • Page 17: Description Of Easycoder Px4I Printer

    16 dots/mm (406 dots/inch), depending on which printhead is installed. The maximum print width is 112 mm (4.5 inches) with either printhead. The EasyCoder PX4i printer offers a large number of useful features: • High speed printing up to 300 mm/sec. (12 inches/sec.) •...
  • Page 18: Safety Summary

    Chapter 1 — Introduction Safety Summary Intermec assumes no responsibility regarding the CE Directive if the printer is handled, modified, or installed in any way other than that described in Intermec’s manuals. • Read this manual carefully before connecting the printer.
  • Page 19 Chapter 1 — Introduction EasyCoder PX4i User’s Guide (IPL Version)
  • Page 20: Installation

    This chapter explains how to unpack and install the EasyCoder PX4i printer and also describes the printer’s various parts in detail. It covers the following topics: • Unpacking the printer • Controls and indicators EasyCoder PX4i User’s Guide (IPL Version)
  • Page 21: Unpacking The Printer

    7 If the printer has been damaged in any way during transportation, report the damage to the carrier immediately. 8 If the delivery is incorrect or any parts are missing, report it immediately to the distributor. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 22: Front View

    The front door is held by a snap-lock. Open the front door to view the various parts on the printer’s front. “Options” on page 77, for information on Refer to Chapter 8, possible optional devices fitted on the printer’s front. Front View of Printer EasyCoder PX4i User’s Guide (IPL Version)
  • Page 23: Rear View

    Chapter 2 — Installation Rear View The rear plate contains the On/Off switch, the AC power cord socket, and various interface connectors and slots. Back View of Printer EasyCoder PX4i User’s Guide (IPL Version)
  • Page 24: Media Compartment

    The media can be supplied from a rotating hub or from an external supply of fan-folded media behind the printer. For more “Options” on page information, see Chapter 8, Opening the Media Compartment Media Compartment Open EasyCoder PX4i User’s Guide (IPL Version)
  • Page 25: Print Mechanism

    Chapter 2 — Installation Print Mechanism The print mechanism features a high-performance thermal printhead with quick-mount fittings to facilitate replacement. Print Mechanism EasyCoder PX4i User’s Guide (IPL Version)
  • Page 26: Connections

    3 Connect the power cord from the socket on the rear plate to an electrical outlet (90 to 265 VAC). Computer The EasyCoder PX4i printer is fitted with one 9-pin D-style subminiature (DB9) socket for the RS-232 serial interface port and one class B connector for the USB interface port. For more “Interfaces”...
  • Page 27: Controls And Indicators

    Chapter 2 — Installation Controls and Indicators The EasyCoder PX4i printer has several ways of communicating directly with its operator: three colored indicator lamps, a display window, a membrane-switch keyboard on the front, and a beeper. Controls and Indicators Indicator Lamps...
  • Page 28: Display

    PRINT HEAD UP/ Printhead lifted PRESS FEED OPEN&SHUT Cutter error CUTTER RIBBON FITTED Ribbon fitted PAPER FAULT Paper fault PSU ERROR Power supply error PSU OVER TEMP Power supply too hot PRINTHEAD HOT Printhead too hot EasyCoder PX4i User’s Guide (IPL Version)
  • Page 29: Keyboard

    The beeper acknowledges that a key has been pressed. Optionally, an audible alarm can be enabled using an IPL command. It will start beeping at paper out and ribbon out and will continue beeping until the start of reload. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 30: Starting Up

    Starting Up This chapter explains how to start up the printer after installation or after having been switched off. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 31: Switching On The Printer

    When the initialization is completed, a label is fed out. The following message, which is the IPL version number, appears in the Display Window, indicating that the printer is ready for operation. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 32: Media Load

    • Internal Batch Takeup (roll-to-roll), requires optional integral self-strip unit with liner takeup and rewind guide • External Supply (fan-folded or continuous stock), optional fan-fold guide recommended, but not required. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 33: Tear-Off (Straight-Through)

    Chapter 4 — Media Load Tear-Off (Straight-Through) The EasyCoder PX4i printer can print on labels, tickets, tags, and continuous stock in various forms. This section describes the case when the media is torn off manually against the printer’s tear bar.
  • Page 34: Tear-Off

    To load media for tear-off operation: 1 Open the front and side doors. 2 Turn the printhead lift lever counter-clockwise to raise the printhead. 3 Remove any empty core from the media supply hub. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 35 6 Route the media underneath the slack absorber and forward towards the print mechanism. The slack absorber can be rotated for better access and then snap-locked in open position. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 36 7 Route the media through the print unit and push it inwards as far as it will go. 8 This diagram shows the path the media will take through the printer. 9 Turn the printhead lift lever to the “closed” position. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 37 11 Close the front and side doors. 12 Press the Feed/Pause key to advance the media and adjust the media feed. Tear off the media by grabbing the outer edge and pulling downwards. Feed/ Pause EasyCoder PX4i User’s Guide (IPL Version)
  • Page 38: Cut-Off

    Chapter 4 — Media Load Cut-Off The EasyCoder PX4i printer can print on labels, tickets, tags, and continuous stock in various forms. This section describes the case when the media is to be cut off by an automatic paper cutter (option).
  • Page 39 To load media for cut-off operation: 1 Switch off the power. Open the cutter and the side door. 2 Turn the printhead lift lever counter-clockwise to raise the printhead. 3 Remove any empty core from the media supply hub. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 40 6 Route the media underneath the slack absorber and forward towards the print mechanism. The slack absorber can be rotated for better access and then snap-locked in open position. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 41 7 Route the media through the print unit and push it inwards as far as it will go. 8 This diagram shows the path the media will take through the printer. 9 Turn the printhead lift lever to the “closed” position. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 42 Chapter 4 — Media Load 10 Adjust the position of the green edge guides so that the media is guided with a minimum of play. 11 Route the media through the cutter between the two guide plates. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 43 12 Close the cutter unit while pulling on the end of the media. Close the side door and then switch the power on. 13 Press the Feed/Pause key to advance the media and adjust the media feed. Feed/ Pause EasyCoder PX4i User’s Guide (IPL Version)
  • Page 44: Peel-Off (Self-Strip)

    Chapter 4 — Media Load Peel-Off (Self-Strip) The EasyCoder PX4i printer can print on labels, tickets, tags, and continuous stock in various forms. This section describes the case when self-adhesive labels are separated from the liner immediately after printing, which requires an optional internal liner/batch takeup unit.
  • Page 45 Chapter 4 — Media Load To load media for peel-off operation: 1 Open the front and side doors. 2 Turn the printhead lift lever counter-clockwise to raise the printhead. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 46 Chapter 4 — Media Load 3 Pull out the green clip (1) on the liner takeup hub and dispose of any wound-up liner (2). 4 Remove any empty core from the media supply hub. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 47 7 Route the media underneath the slack absorber and forward towards the print mechanism. The slack absorber can be rotated for better access and then snap-locked in open position. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 48 8 Route the media through the print unit and push it inwards as far as it will go. 9 Pull out approximately 40 cm (15 inches) of labels and remove the labels from the liner. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 49 11 Secure the liner to the takeup hub with the green clip (1) and rotate the hub (2) until the media is pulled tight. 12 This diagram shows the path the media and liner will take through the printer. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 50 13 Turn the printhead lift lever to the “closed” position. 14 Adjust the position of the green edge guides so that the media is guided with a minimum of play. 15 Close the front and side doors. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 51 Chapter 4 — Media Load 16 Press the Feed/Pause key to advance the media and adjust the media feed. Feed/ Pause EasyCoder PX4i User’s Guide (IPL Version)
  • Page 52: Internal Batch Takeup (Roll-To-Roll)

    Chapter 4 — Media Load Internal Batch Takeup (Roll-to-Roll) The EasyCoder PX4i printer can print on labels, tickets, tags, and continuous stock in various forms. This chapter describes the case when printed labels fitted on liner (backing paper) or pre- perforated tickets and tags are wound up inside the printer.
  • Page 53 To load media for internal batch takeup operation: 1 Open the front and side doors. 2 Turn the printhead lift lever counter-clockwise to raise the printhead. 3 Remove any empty core from the media supply hub. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 54 Chapter 4 — Media Load 4 Loosen the single screw that holds the guide plate at the rear of the media compartment. 5 Remove the tear bar from the print unit and replace it with the guide plate. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 55 8 Route the media underneath the slack absorber and forward towards the print mechanism. The slack absorber can be rotated for better access and then snap-locked in open position. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 56 Chapter 4 — Media Load 9 Route the media through the print unit and push it inwards as far as it will go. 10 Pull out approximately 40 cm (15 inches) of labels. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 57 12 Wind up some of the media on the takeup hub (1) and secure it with the green clip (2). 13 This diagram shows the path the media will take through the printer. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 58 Chapter 4 — Media Load 14 Turn the printhead lift lever to the “closed” position. 15 Adjust the position of the green edge guides so that the media is guided with a minimum of play. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 59 Chapter 4 — Media Load 16 Close the side door, but keep the front door open. 17 Press the Feed/Pause key to advance the media and adjust the media feed. Feed/ Pause EasyCoder PX4i User’s Guide (IPL Version)
  • Page 60: External Supply (Fan-Fold)

    It is possible to simply let the media enter the printer through either of the two slots in the rear plate. However, we recommend the optional Intermec Fan-Fold Kit, which provides adjustable guides to more accuratly guide the media into the printer. The Fan-Fold Kit can be fitted to either the upper or the lower slot in the rear plate.
  • Page 61 2 Use the lower slot in the rear plate when the supply is placed lower than the printer. 3 The printer can be fitted with an optional set of fan-fold guides in either slot. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 62 6 Fit the fan-fold guide into the lower slot in the rear plate when the supply is placed lower than the printer. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 63 Chapter 4 — Media Load EasyCoder PX4i User’s Guide (IPL Version)
  • Page 64: Ribbon Load For Thermal Transfer Printing

    Ribbon Load for Thermal Transfer Printing This chapter explains how to load the printer with ribbon for thermal transfer printing. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 65: Ribbon Load

    Chapter 5 — Ribbon Load for Thermal Transfer Printing Ribbon Load The EasyCoder PX4i printer can print on labels, tickets, tags, and continuous stock using either direct thermal printing on special heat-sensitive media or thermal transfer printing using a special ink-coated ribbon.
  • Page 66 Chapter 5 — Ribbon Load for Thermal Transfer Printing 2 Turn the printhead lift lever counter-clockwise to raise the printhead. 3 Remove any used ribbon and the empty ribbon core. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 67 Chapter 5 — Ribbon Load for Thermal Transfer Printing 4 Unpack a roll of original Intermec thermal transfer ribbon. 5 If your ribbon is 55 to 60 mm (2.16 to 2.3 inches) wide, compress the ribbon supply bobbin and move it so it snaps into the first (innermost) groove.
  • Page 68 (outermost) groove. 8 Press the ribbon roll onto the ribbon supply bobbin (1) and route the ribbon through the print unit. Pull out 20 cm (8 inches) of ribbon. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 69 9 Without releasing the ribbon, turn the printhead lift lever to “Closed” position to lock the ribbon. 10 Press the cardboard core at the front end of the ribbon onto the rewind hub. During printing, the rewind hub will rotate counterclockwise. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 70 Chapter 5 — Ribbon Load for Thermal Transfer Printing 11 Turn the printhead lift lever to the “Open” position. 12 Wind up the ribbon until all of the transparent leader has passed the printhead and the ribbon becomes tight. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 71 Chapter 5 — Ribbon Load for Thermal Transfer Printing 13 Turn the printhead lift lever to “Closed” position. 14 Close the front and side door. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 72: Setting Up The Printer

    Convert as follows: 8 dots/mm (203 dots/inch) printhead: 1 dot = 0.125 mm = 0.0049 inches (4.9 mils) 16 dots/mm (406 dots/inch) printhead: 1 dot = 0.0625 mm = 0.00246 inches (2.46 mils) EasyCoder PX4i User’s Guide (IPL Version)
  • Page 73: Description

    If not, you will have to change the setup. To enter the Setup Mode, press the <Setup> key on the printer’s built-in keyboard and follow the instructions in Chapter 7, “Setup Mode” on page EasyCoder PX4i User’s Guide (IPL Version)
  • Page 74: Default Setup

    Form adj dots X 0 dots Form adj dots Y 0 dots Ribbon low 0 mm Paper low 0 mm Configuration Power up emulation None Print speed 5 in/sec Cutter Not installed Label taken sensor Not installed EasyCoder PX4i User’s Guide (IPL Version)
  • Page 75: Setup Parameters

    • 7 Characters ASCII 000 to 127 decimal • 8 Characters ASCII 000 to 255 decimal (default) Parity The parity decides how the firmware will check for transmission errors. There are four options: None (default), Even, Odd, and Space. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 76: Stop Bits

    XOFF after receiving every 15 characters from the host. Condition Character Buffer already full Printhead raised Ribbon fault No label stock Buffer now full Printhead hot Label at strip pin Label skipping Printing EasyCoder PX4i User’s Guide (IPL Version)
  • Page 77: Test/Service

    Chapter 6 — Setting Up the Printer Intermec Standard Protocol The Intermec Printer Standard Protocol is a half-duplex protocol. All data transmissions to the printer consist of status inquiry (ENQ), status dump (VT), or message blocks. Each message block starts with the Start of Text (STX) character and ends with the End of Text (ETX) character.
  • Page 78 • WINS Name • MAC Address • IP Selection • IP Address • Netmask • Default Router • Name Server • Mail Server • Primary WINS Server • Secondary WINS Server • Network Statistics EasyCoder PX4i User’s Guide (IPL Version)
  • Page 79: Data Dump

    Data Dump If data dump is enabled by selecting the “Yes” option, the printer prints all data and protocol characters received on the serial port. An ASCII and hexadecimal representation of each character is printed. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 80: Memory Reset

    Label Length Dots The Label Length setup specifies the length in dots of each copy along the media feed direction (X-coordinate). This is used for “label-out” detection. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 81: Sensitivity (Media Sensitivity Number)

    Range: 0-80 with preset values at an interval of 5. A value larger than 80 sets the ribbon sensor to 0. Default value: 0. The ribbon low sensor can also be set using an IPL command: <STX><SI>kn<ETX> EasyCoder PX4i User’s Guide (IPL Version)
  • Page 82: Paper Low

    “Enable” or “Disable.” Once you have done that, you can also use IPL commands to enable or disable the cutter: <STX>R<ETX> enter print/configuration mode <STX>c0<ETX> Disable cutter <STX>c1<ETX> Enable cutter EasyCoder PX4i User’s Guide (IPL Version)
  • Page 83: Label Taken Sensor (Option)

    1 Lift the printhead. 2 Switch on the power to the printer and press the <i> key and wait until the printer beeps. 3 Swiftly press the following keys: 4 The following message will be displayed: EasyCoder PX4i User’s Guide (IPL Version)
  • Page 84 This means that, for example, EasyLAN Wireless settings (SSID, keys, etc.) retain their values until the next reboot. To reload all settings, simply reboot after performing a reset. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 85 Chapter 6 — Setting Up the Printer EasyCoder PX4i User’s Guide (IPL Version)
  • Page 86: Setup Mode

    Setup Mode This chapter describes how to navigate in Setup Mode and provides overviews of Setup Mode. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 87: Navigating In Setup Mode

    EasyLAN interface board is installed in the printer. If so, the Network setup menus are shown in the Setup Mode. The diagram below shows the options in the main loop. Detailed overviews are shown on the following pages. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 88: Setup Modes

    Chapter 7 — Setup Mode Setup Modes Legend: Dotted boxes and lines indicate options. Thick boxes indicate default options. Values in side brackets indicate default settings. All diagrams assume Intermec Fingerprint Language (IPL) version 2.30 or later. Serial Communications SETUP: Continued on SER-COM...
  • Page 89: Test/Service

    0/2/4/6/8/10/15/20/25/ 0/2/4/6/8/10/15/20/25/ 0/5/10/15/20/25/30/35/ 0/10/20/30/40/50/60/70/ 30/-30/-25/-20/-15/-10/ 30/-30/-25/-20/-15/-10/ 30/-30/-25/-20/-15/-10/ 40/45/50/55/60/65/70/ 80/90/100/110/120/130/ -8/-6/-4/-2 -8/-6/-4/-2 -8/-6/-4/-2 75/80 140/150 Scroll forward Scroll forward Scroll forward Scroll forward Scroll forward Scroll back Scroll back Scroll back Scroll back Scroll back EasyCoder PX4i User’s Guide (IPL Version)
  • Page 90: Configuration

    8 IN/SEC PRINT SPPED: Scroll back Scroll back 9 IN/SEC <Enter> PRINT SPPED: 10 IN/SEC PRINT SPPED: SENSITIVITY 9 11 IN/SEC PRINT SPPED: OUT OF 8-14 12 IN/SEC Read only, press<Enter> Scroll forward Scroll back EasyCoder PX4i User’s Guide (IPL Version)
  • Page 91 Chapter 7 — Setup Mode EasyCoder PX4i User’s Guide (IPL Version)
  • Page 92: Options

    Options This chapter describes the options available for the EasyCoder PX4i printer. The options can be factory installed, field-installed by an authorized service technician, or in some cases installed by the operator. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 93: Introduction

    The EasyCoder PX4i printer provides a high degree of flexibility because it has a modular design. By adding options to the basic printer, the EasyCoder PX4i printer can be adapted for a variety of applications. Some options should be installed by an authorized service technician or are only available as factory- installed options.
  • Page 94: Liner/Batch Takeup Kit

    Paper Cutter The EasyCoder PX4i printer can easily be fitted with an optional paper cutter. The cutter unit replaces the front door or the label taken sensor (LTS), if one is equipped. It is connected by a single cable to the DIN-connector on the printer’s front.
  • Page 95: Fan-Fold Guides

    The media roll retainer is intended for applications where the media may become misaligned on the media supply hub. The plastic wing-shaped retainer is simply slipped onto the media supply hub outside the media roll by the operator. No tools are required. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 96: 3-Inch Adapter

    Interface Boards A number of interface boards are available for use with the EasyCoder PX4i printer. The interface boards are either factory- fitted or can easily be fitted by an authorized service technician. The EasyCoder PX4i printer can accommodate one EasyLAN interface board plus one other interface board.
  • Page 97 Chapter 8 — Options EasyCoder PX4i User’s Guide (IPL Version)
  • Page 98: Troubleshooting

    Troubleshooting This chapter describes how the Intermec Ready-to-Work Indicator and other indicators work. It also lists various possible cases of inferior printout quality, describes possible causes, and suggests remedies. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 99: Intermec Ready-To-Work Indicator

    Chapter 9 — Troubleshooting Intermec Ready-to-Work Indicator The readiness of the printer, individually or as a part of a solution, is indicated by the blue Intermec Ready-to-Work Indicator (RTW). If the RTW blinks or is switched off, the printer is not ready.
  • Page 100 Appears at startup Initializing until operational. See notes 3 and 5 Printer crash below. Printer turned off Appears when Maintenance upgrading. PSU OVER TEMP Power supply over temperature Printhead hot PRINTHEAD HOT See note 6 below. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 101 Meanwhile, the printer is able to receive commands and data until the buffer is filled. The printing is automatically resumed when the printhead temperature has reached 85°C (185°F). EasyCoder PX4i User’s Guide (IPL Version)
  • Page 102: Troubleshooting

    Media/ribbon don’t Change to matching Chapter 6 match media Poor media or ribbon Select a better brand Appendix D quality of media/ribbon Worn printhead Replace printhead Chapter 10 Worn platen roller Replace rollers Call Service EasyCoder PX4i User’s Guide (IPL Version)
  • Page 103 Dark Lines Along Media Path Possible Cause Remedy Reference Clean printhead Chapter 10 Foreign objects on printhead White Vertical Lines Possible Cause Remedy Reference Printhead dirty Clean printhead Chapter 10 Missing printhead Replace printhead Chapter 10 EasyCoder PX4i User’s Guide (IPL Version)
  • Page 104 Bad energy control Adjust Call Service Transfer Ribbon Wrinkles Possible Cause Remedy Reference Faulty ribbon break Adjust Chapter 11 shaft adjustment Incorrect edge guide Adjust Chapter 4 adjustment Printhead pressure too Adjust pressure Chapter 11 strong EasyCoder PX4i User’s Guide (IPL Version)
  • Page 105 Dirty sensors Clean sensors Chapter 10 Faulty sensors Replace sensors Call Service Compressed Text Or Bar Code Possible Cause Remedy Reference Too high print speed Reduce print speed Chapter 6 for large media roll EasyCoder PX4i User’s Guide (IPL Version)
  • Page 106: Maintenance

    The chapter covers the following topics: • Printhead cleaning • External cleaning • Cleaning the label stop sensor • Printhead replacement • Media jams When cleaning or replacing the printhead, take ample precautions to avoid electrostatic discharges. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 107: Printhead Cleaning

    Isopropyl alcohol [(CH-3)2CHOH; CAS 67-63-0] is a highly flammable, moderately toxic, and mildly irritating substance. To clean the printhead 1 Open the front and side doors. 2 Turn the printhead lift lever counter-clockwise to raise the printhead. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 108 Chapter 10 — Maintenance 3 Remove any media and transfer ribbon. 4 Open the cleaning card envelope and pull out the cleaning card. Read the warning text. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 109 Chapter 10 — Maintenance 5 Insert most of the cleaning card under the printhead (1). Engage the printhead (2). 6 Pull out the cleaning card (1) and raise the printhead (2). EasyCoder PX4i User’s Guide (IPL Version)
  • Page 110 Chapter 10 — Maintenance 7 Wait for approximately 30 seconds to allow the cleaning fluid to dissolve the residue. 8 Insert most of the cleaning card under the printhead again (1). Engage the printhead (2). EasyCoder PX4i User’s Guide (IPL Version)
  • Page 111 Chapter 10 — Maintenance 9 Pull out the cleaning card. If necessary, repeat the process with a fresh cleaning card. 10 Allow the cleaned parts to dry completely before loading any media and ribbon. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 112: External Cleaning

    1 Always remove the power cord before cleaning! 2 Wipe external surfaces with a soft cloth slightly moistened with water or a mild detergent. 3 Never spray the printer. Protect it from water when cleaning the premises. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 113: Cleaning The Label Stop Sensor

    If necessary, clean the guides using a cleaning card or a soft cloth soaked with isopropyl alcohol. Do not use any other type of chemicals. Isopropyl alcohol [(CH-3)2CHOH; CAS 67-63-0] is a highly flammable, moderately toxic, and mildly irritating substance. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 114 1 Pull the upper guide straight out. (Upper part of print unit omitted for better view.) 2 Press the snap-lock, lift the outer end of the lower guide and pull it out. After cleaning, reassemble in reverse order. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 115: Printhead Replacement

    1 Open the front and side doors. 2 Turn the printhead lift lever counter-clockwise to raise the printhead. 3 Remove any media and transfer ribbon. 4 Pull the printhead bracket away from the magnet in the pressure arm. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 116 9 Close the printhead so the magnet engages the printhead bracket. 10 Load a new supply of media and ribbon, as described earlier in this manual. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 117: Media Jams

    6 Reload the media as described in Chapter 4. 7 Switch on the power. 8 Readjust the media feed by raising and closing the printhead and then pressing the Feed/Pause key. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 118: Adjustments

    Adjustments This chapter describes how the operator can adjust the printer. The chapter covers the following topics: • Narrow media adjustment • Printhead pressure adjustment • Label stop sensor adjustment EasyCoder PX4i User’s Guide (IPL Version)
  • Page 119: Narrow Media

    3 Lock the arm in the new position by tightening the knob. 4 Re-adjust the edge guides. 5 Reload the ribbon, if any. Pressure arm knob Center of media Pressure arm Edge guides Pressure Arm Adjustment EasyCoder PX4i User’s Guide (IPL Version)
  • Page 120: Printhead Pressure

    Fine-adjust using the trial-and-error method. Do not use a higher printhead pressure than necessary. Unnecessary pressure may increase the wear of the printhead and shorten its life. Pressure adjustment knob Pressure Adjustment Knob Location EasyCoder PX4i User’s Guide (IPL Version)
  • Page 121: Label Stop Sensor

    1 cm (0.39 inches.) This method is especially useful for black marks (measure the lateral position of the black marks with a ruler before loading the media). Upper part of LSS Detection slots Label Stop Sensor and Detection Slots EasyCoder PX4i User’s Guide (IPL Version)
  • Page 122 Mark detection: Lift the printhead and pull out the media slowly. When the LSS detects a black mark, the cursor moves to the left. Return to the centered cursor position by pressing the Down key. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 123 • Does the liner have too little transparency? • Does the LSS work with another type of media? To change the Media Type setup, lift and lower the printhead and then press the Feed/Pause key. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 124: Technical Data

    Technical Data This appendix lists the technical data for the printer. Please note that Intermec reserves the right to change this information without prior notice and that this information does not represent a commitment on the part of Intermec. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 125 Diameter (outer), max. Ribbon Roll Core 25 mm (1.00 inches) Diameter (inner) Print Directions Modes of Operation Tear-Off (Straight- through) Cut-Off Option With cutter Peel-Off (Self-strip) Option With rewinder Internal Batch Option With rewinder Takeup EasyCoder PX4i User’s Guide (IPL Version)
  • Page 126 1 socket for 16MB SDRAM SIMM Standard 16MB Power Supply AC Voltage 90 to 265 VAC, 45 to 65 Hz PFC Regulation IEC 61000-3-2 Power Minimum 20W; Continuous printing, Consumption average 125W; Peak 400W EasyCoder PX4i User’s Guide (IPL Version)
  • Page 127 Accessories and Options For peel-off and Integral Self-strip Option 2, 3 batch takeup Unit with Liner Takeup Media Roll Retainer Option 4 Fan-fold Guide Option 4 Cutter Option 4 Label Taken Sensor Option 2, 3 EasyCoder PX4i User’s Guide (IPL Version)
  • Page 128 Note 1: The maximum print length is also restricted by the amount of free SDRAM memory. Note 2: Factory installed option Note 3: Field-installable kit. Installation should be performed by a service technician. Note 4: Operator-installable option. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 129 Appendix A — Technical Data EasyCoder PX4i User’s Guide (IPL Version)
  • Page 130: Media Specifications

    Media Specifications This appendix specifies the physical measures for various types of media. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 131: Media Roll Size

    Media rolls to be loaded inside the printer should be wound with the printable side facing outwards. The media supply must not be exposed to dust, sand, or grit. Any hard particles, however small, can damage the printhead. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 132: Media

    (c) Internal Media Width (excluding backing) Minimum:23.8 mm (0.94 inches) Maximum:118.4 mm (4.66 inches) Media Type Setup: Continuous Stock EasyCoder PX4i User’s Guide (IPL Version)
  • Page 133: Self-Adhesive Labels (Gap Stock)

    Maximum: 25.0 mm (0.98 inches) The Label Stop Sensor must be able to detect the extreme front “Label Stop edges of the labels. For more information, see Sensor” on page 106. Media Type Setup: Gap Stock EasyCoder PX4i User’s Guide (IPL Version)
  • Page 134: Tickets With Gaps (Gap Stock)

    Media Type Setup: Gap Stock Note: Handle perforated media carefully to avoid rips or breaks along the perforations. Broken or ripped perforations, particularly at the edges, may cause the media to break or misfeed during printing. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 135: Tickets With Black Mark (Mark Stock)

    Media Type Setup: Mark Stock Note: Handle perforated media carefully to avoid rips or breaks along the perforations. Broken or ripped perforations, particularly at the edges, may cause the media to break or misfeed during printing. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 136: C Interfaces

    Interfaces This appendix describes the interface connectors found on the printer’s rear plate. It covers the following topics: • RS-232 interface • USB interface • Optional interfaces EasyCoder PX4i User’s Guide (IPL Version)
  • Page 137: Rs-232 Interface

    Clear to send Request to send Not Used *The external +5V is limited to 500 mA and is automatically switched off at overload. Interface Cable Computer end: Depends on computer model Printer end: DB-9 plug EasyCoder PX4i User’s Guide (IPL Version)
  • Page 138: Usb Interface

    Other devices, like a keyboard and a mouse, can be connected to the same hub. If you need to connect more than one Intermec USB printer to a host, you should use different USB ports.
  • Page 139: Optional Interfaces

    The printer can also be fitted with one of the following EasyLAN interface boards for connection to a Local Area Network (LAN). • EasyLAN Ethernet Interface • EasyLAN Wireless Interface IEEE 1284 Parallel Interface Board Parallel Interface Connector EasyLAN Ethernet Interface RJ-45 Connector EasyCoder PX4i User’s Guide (IPL Version)
  • Page 140 EasyLAN interface, please refer to the following manuals included on the PrinterCompanion CD. • EasyLAN Interface Kit Installation Instructions • EasyLAN Wireless Interface Kit Installation Instructions • EasyLAN User’s Guide • EasyLAN Network Setup User’s Guide EasyCoder PX4i User’s Guide (IPL Version)
  • Page 141 Appendix C — Interfaces EasyCoder PX4i User’s Guide (IPL Version)
  • Page 142: Media Sensitivity Number

    This appendix describes how to determine the correct Media Sensitivity Number (MSN) for various types of direct thermal media or thermal transfer ribbon. It also includes instructions on how to determine the printer’s current media sensitivity setting and how to adjust it. EasyCoder PX4i User’s Guide (IPL Version)
  • Page 143: The Media Sensitivity Number (Msn)

    Setting the media sensitivity correctly optimizes both print quality and print speed Intermec has determined MSNs that produce the highest possible print quality for Intermec media and ribbon combinations on Intermec printers.
  • Page 144: Determining The Msn For Intermec-Approved Media And Ribbons

    Optimum sensitivity number. Determining the MSN for Other Media and Ribbons If you are not using Intermec-approved media and ribbon, you can still achieve good print quality by setting an approximate media sensitivity number. If your media is not listed in the table below, but a similar media is, use the approximate sensitivity level listed in the first column to achieve acceptable print quality.
  • Page 145: Media Sensitivity Numbers For Intermec-Approved Media And Ribbons

    Appendix D — Media Sensitivity Number Media Sensitivity Numbers for Intermec-Approved Media and Ribbons The following tables list exact media sensitivity numbers for popular Intermec-approved media and ribbons. Direct Thermal Media Sensitivity Settings Sensitivity Level Setting Direct Thermal Media 700 Series High Sensitivity...
  • Page 146 Duratran II Tag 5 (TMX2200) Duratran II Tag (TMX1500) TTR Coated Label (HP66) TTR Coated Label (HP05) TTR Coated Label (GP02) 300 Series Low Sensitivity Gloss Polyester Label (HR03) (Synthetic) Duratran II Gloss (TMX3202) EasyCoder PX4i User’s Guide (IPL Version)
  • Page 147 Appendix D — Media Sensitivity Number EasyCoder PX4i User’s Guide (IPL Version)
  • Page 148 Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com EasyCoder PX4i Bar Code Label Printer User’s Guide (IPL Version) *1-960625-52* P/N 1-960625-52...

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