Fujitsu N7100 Operator's Manual page 388

■ Check item
Does the same problem occur after turning the scanner power off and back
on again, and re-logging in?
■ Action
Disconnect the AC cable from the scanner to turn off the scanner, and connect the AC cable
again. After turning the power off, wait for at least 10 seconds before turning the power back on
again.
If the problem persists even after taking the above mentioned actions, contact your FUJITSU
scanner dealer or an authorized FUJITSU scanner service provider.
Even after pressing the Scan button, scanning does not start.
■ Check item
Is the button displayed on the touch panel?
■ Action
The Scan button can only be used on the following windows:
 [Send e-Mail] window
 [Send Fax] window
 [Print] window
 [Save] window
 [Scan Viewer] window
 [Scan Test] window
 [Message Screen]
 [Scan Count] window
 Confirmation window showing the number of scanned sheets
 [File Name] window
Multifeed errors occur frequently.
■ Check item
Do the documents satisfy the conditions given in
(P.401)?
■ Action
Use documents which satisfy the conditions described in
■ Check item
Has the document been loaded correctly into the ADF paper chute?
■ Action
Riffle and realign the document stack, then load it back into the ADF paper chute.
■ Check item
Is the document stack more than 5 mm thick?
■ Action
Remove sheets from the stack to reduce it to a thickness of 5 mm or less.
"A.2 Paper Quality"
388
7.3 Other Troubleshooting
"A.2 Paper Quality"
(P.401).