Note: Be careful not to convert a binary file to text during the transfer process. It is easy
for this to occur since many programs use text files by default.
I cannot access the NXC from a computer connected to the Internet.
Check the service control rules.
I uploaded a logo to display on the upper left corner of the Web Configurator login screen and
access page but it does not display properly.
Make sure the logo file is a GIF, JPG, or PNG of 100 kilobytes or less.
I uploaded a logo to use as the screen or window background but it does not display properly.
Make sure the logo file is a GIF, JPG, or PNG of 100 kilobytes or less.
The NXC's traffic throughput rate decreased after I started collecting traffic statistics.
Data collection may decrease the NXC's traffic throughput rate.
I can only see newer logs. Older logs are missing.
When a log reaches the maximum number of log messages, new log messages automatically
overwrite existing log messages, starting with the oldest existing log message first.
The commands in my configuration file or shell script are not working properly.
• In a configuration file or shell script, use "#" or "!" as the first character of a command line to
have the NXC treat the line as a comment.
• Your configuration files or shell scripts can use "exit" or a command line consisting of a single "!"
to have the NXC exit sub command mode.
• Include write commands in your scripts. Otherwise the changes will be lost when the NXC
restarts. You could use multiple write commands in a long script.
Note: "exit" or "!'" must follow sub commands if it is to make the NXC exit sub command
mode.
Chapter 35 Troubleshooting
NXC Series User's Guide
380