Set Up Message Groups - Panasonic PanaVOICE system Technician Manual

Technician' s Guide
SMng
Up the Application
3-139
Set up message groups
This worksheet helps you plan the message groups created at the console. Make a copy
of the worksheet for each message group you plan to add.
Spelled Names or Numbered Names
Indicate whether the message groups on the system will be accessed alphabetically or
numerically. If message groups will begin with numbers, also indicate the System ID
subscribers press before leaving group messages.
It is best if the System ID is short (two or three digits), to speed the flow of the conversa-
tion (the system prompts a subscriber for the System ID each time a subscriber leaves a
message).
Note If you decide to use numbered message groups, remember to enter the System
ID for numbered groups on the Application Setup: General Settings screen.
Group Owner
Write down the name of the subscriber who will own this message group. Only the
owner of the group can change the group by telephone_
Message Group Name
Write the name or S-digit number of the message group. Remember that subscribers will
use the message group' s name or number to leave messages for the group.
For sites using spelled name groups, give careful consideration to the names you give
open groups. Subscribers use the first three letters of the group name to send messages
to it, so the name you choose should be easy to remember. For example, it would be
easy to remember that entering A&L sends a message to a group containing " all staff" .
However, it may be more difficult to remember to enter E-M-P for the same group which
was named " employees" .
For sites using numbered groups, note that a S-digit group number is not a System ID, so
it does not have to be unique.
Note It is best not to use your system' s wildcard character (usually 1 or 0) in any
group number.
You can have more than one message group with the same spelled name or group
number. If this occurs, subscribers choose the correct group by listening to the group' s
recorded name, just as they do when choosing between subscribers with the same last
name.
Private or Open Group?
Indicate whether the message group is private or open. Private groups allow only the
group' s owner to send a message to the group.