Panasonic PanaVOICE system Technician Manual page 5

Technician's Guide
vii
How to Train for New Features .............................................................................................................. 79
Tips for Subscriber Training ....................................................................................................... 79
One Week After Training ............................................................................................................. 79
Troubleshooting ..........................................................................................................................
80
Refresh Interval for Constant Message Count
..........................................................................
82
LCD Display Reference ...............................................................................................................
84
Prompts Included with OAI Integration Package ................................................................... 86
Integration Package Prompts ..................................................................................................... 86
!%ting
Up the Appiication ..................................................................................................... 87
Using the application worksheets to set up the system .......................................................
89
Planning the system ....................................................................................................................
90
Identify a System Manager ..................................................................................................................... 91
Determine the primary users of the system ......................................................................................... 92
Visualize the system ............................................................................................................................... 93
Determine which system features you want to use ............................................................................ 94
Determine how PanaVOICE ports will be used .................................................................................... 95
Plan the organization of System IDS ..................................................................................................... 96
Decide who owns a group or box.. ........................................................................................................ 97
Plan opening greeting strategies .......................................................................................................... 98
Set schedules ........................................................................................................................................... 99
Plan message groups ............................................................................................................................ 100
Plan how the system will provide directory assistance
...................................................................
101
Design transaction boxes .................................................................................................................... 102
Plan interview boxes ............................................................................................................................ 103
Setting up the basic system .....................................................................................................
104
Set up the telephone system
hardware parameters ............................................................................................................................ 105
Assemble the site information
............................................................................................................
106
Define the port settings
........................................................................................................................
108
Set up the operator box: System IDS and transfer options ..............................................................
110
Set up the operator box: greetings and messages ............................................................................. 112
Specify public settings and public fax box settings ......................................................................... 114
Specify the system schedules
..............................................................................................................
117
Specify general system-wide settings
.................................................................................................
119
Adding subscribers,
guests, and groups ...............................................................................
122
Specify the default subscriber Personal ID information
..................................................................
123
Specify the default subscriber call transfer settings
........................................................................
125
Specify the default subscriber action settings
..................................................................................
127
Specify default subscriber notification settings
...............................................................................
129
Specify the default subscriber conversation settings ......................................................................
131
Specify default subscriber access options
settings ............................................................
133
List the system subscribers .................................................................................................................. 135
List the system guests
..........................................................................................................................
137
Set up message groups
.........................................................................................................................
139
Set up a System Manager..
....................................................................................................................
141
Setting up advanced features
.................................................................................................
142
Map transaction box menus and call transfer actions ..................................................................... 144
Set up transaction boxes, part 1 (General settings and Call Transfer options) ............................. 145
Set up transaction boxes, part 2 (Greeting and Action After Greeting options) ........................... 147
Set up interview boxes
................................................. ........................................................................
149