Glossary - Panasonic PanaVOICE system Technician Manual

Glossary
A
ACTION
Any
action the system takes when processing a call, for example, taking a message,
routing to the operator, or saying good-bye.
ADDRESSING OPTIONS
Permission you give a subscriber to use certain message options. For example, the
permission to label a message "urgent" or to forward a message to others.
ALTERNATE GREERNG
A greeting for a voice mailbox, transaction box, or voice detect box that can be re-
corded and turned on over the phone. The alternate greeting can be used as a 24-hour-
aday greeting in place of the day greeting or night greeting. See
also
box' s greeting.
ARCHIVED MESSAGE
Any
message a subscriber listens to and then saves for a number of days. You set the
number of days that messages are archived. All old or archived messages must be saved
each time they are heard or they will be deleted. See
also new message, old message.
AUDIOTEXT
Recorded information that is available to callers 24-hours-a-day about whatever your
organization-wants callers to hear. You can provide menus of information or other
messages of your choosing, and you can use audiotext messages in transaction and
interview boxes.
AUTOMATED AITENDANT
A group of features that allows the voice messaging system to act as a receptionist to
answer and route incoming phone calls.