Insdibg The Panavoice System - Panasonic PanaVOICE system Technician Manual

Integrated voice processing system
Table of Contents

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viii
Technician's Guide
PanaVOKE2.0
and using Remote Maintenance .........................................................................
151
Remote Maintenance overview ..............................................................................................
153
.............................................................................................
153
........................................................................................
153
Storing phone numbers, names, and modem settings .......................................................... 154
..........................................................................................
154
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154
Set up the host software ...................................................................................................................... 155
Checking that the host software is loading correctly ........................................................... 157
..............................................................................................
157
..............................................................................................
158
Set up the remote software .................................................................................................................. 159
...................................................................................
159
Adding a phone book entry for each host computer ............................................................ 161
Solving problems after installation ......................................................................................... 163
....................................................................................................
164
Understand the basics of a Remote Maintenance session ............................................................... 165
.....................................................................................................
165
.................................................................................
165
.......................................................................................................................
166
........................................................................................................... 166
Accessing menus during a connection ................................................................................... 167
Restarting a host computer ...................................................................................................... 167
Ending a connection ................................................................................................................. 167
.....................................................................
168
.......................................................................................................................
170
............................................................................................................
170
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170
File Lists ...................................................................................................................................... 171
Status Box ................................................................................................................................... 171
Phone Book ID ........................................................................................................................... 171
Local/(Arrow)/Host ...................................................................................................................
172
Scroll Bars ................................................................................................................................... 172
Highlight Bar .............................................................................................................................. 172
..............................................................................................................................
172
...........................................................................................................................
172
Transfer files between host and remote computers ......................................................................... 173
..............................................................................................................
174
If the file transfer fails ............................................................................................................... 174
........................................................................................................
174
REPLOG files ............................................................................................................................... 175
CaIl other computers ............................................................................................................................ 176
...................................................................................................
176
Setting up a phone book entry ................................................................................................ 177
Making a caI1 using TOPTIONS ................................................................................................. 178
......................................................................................................
178
...........................................................................................
180
Suspending and resuming a session ....................................................................................... 180
Using the billing log .................................................................................................................. 181

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