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Technician' s Guide
Installing and using Remote Maintenance
1167
Accessing menus during a connection
You can
access the Remote Maintenance Main Menu any time during a connection by
pressing LA#HLeft-Shift~,
just as you did to access the menus from DOS. This allows you to
access various functions, such as the File Menu to transfer the host computer' s REPLOG
file to your computer. The program running on the host computer is not affected and
operates normally.
When you are finished using the Remote Maintenance menus, press lflol from the Main
Menu to redisplay the screen from the host computer and regain control of it.
Restarting a host computer
At times, you may want to restart the host computer. This applies particularly if you
have changed the ALJTOEXECBAT or CONFESYS files and want the new changes to
take effect. The restart is equivalent to a cold boot.
Note
When using the Host Reboot option, the host computer should be at the DOS
prompt. In other words, the voice mail software should not be running on
the host computer.
To restart a host computer:
1.
3 I.
3.
4.
5.
6.
Confirm that the host computer is at the DOS prompt.
Press (AltWLett-Shift)
to display the Main Menu.
Press a
to select the Support Menu.
At the Support submenu, press a
to select the Host Reboot option.
Type Y I-1
to confirm. The host computer restarts. You will lose the connection
to the host computer.
Press m to exit.
Note
Before reestablishing
a connection with the host computer, wait about two
minutes or more for the host computer to restart and load the voice mail
software.
Ending a connection
When you have finished a Remote Maintenance session, you must disconnect properly.
If you do not properly disconnect from the host computer, the telephone line the host
computer used for the connection is not released.
Warning
if you do not disconnect from the host computer correctly, or if you acciden-
tally lose your connection, the host computer will immediately restart. This
is a safety feature which prevents the host computer from being left in an
inaccessible
state. To avoid disconnecting anyone currently calling the host
system, always disconnect according to these instructions.
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