Panasonic PanaVOICE system Technician Manual page 116

Technician's Guide
Setting Up the Application
3111
Transfer Options
Select the type of transfer options you would like to activate. This does not apply to
Release call transfers.
Tmnsferlntroducfion
Record what callers will hear before their call is transferred.
Holding
Select whether callers should be able to hold if the operator's extension is busy. To use
call holding, you must use the Await Answer or Wait for Ringback call transfer type.
Choose the ?ype of call holding you would like to use. There are two types:
l
Touchtone.
Use if callers should press a touchtone to hold.
l
Voice-detect holdiug. Use if callers should say "Yes" to hold.
Worksheet #4a: Operator Box
Console
Screen -
Application Setup: Opetior Box
System ID
Voice name
Alternate System IDS for Special Operators on each Port
Call Transfer
f&Gina
Day
0 Transfer to J_
Night Cl Transfer to _
Transfer type (choose one):
El Await answer
q Wait for ringback
q Release
Day :Choose
one]
Rg& t:> iD
0 Allow holding when line is
busy
Holding Type (choose one):
0 Touchtone holding
0 Voice-detect holding
Transfer Options
Select any transfer options which appb:
0 Beep when connected
q Confinntxforeconnecting
q State who the call is for
Screening options (choose one)
0 Don't ask for identification
0 Ask for name, save with message