Xerox ii LINXSolid Inkjet 100 Service Manual
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Xerox ii LINXSolid Inkjet 100 Service Manual

Xerox ii LINXSolid Inkjet 100 Service Manual

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General Information 1-1

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Summary of Contents for Xerox ii LINXSolid Inkjet 100

  • Page 1 Chapter General Information 1-1...

  • Page 2: General Information

    Chapter 1 General Information This chapter provides information and a general overview of the ii LINX Solid Inkjet 100 Printer. Theory of operation, printer specifications and components are presented in the following sections: 1-2 ii LINX™ Solid Inkjet 100 Service Manual...
  • Page 3 General Information The iiLINX Solid Inkjet 100 printer, shown in Figure 1-1, is a user- installable, low maintenance, environmentally friendly, High Quality Referral Image PostScript printer. 0388-01 Figure 1-1. The ii LINX Solid Inkjet 100 Printer (shown with optional Auxiliary Feeder Unit Assembly) To ensure complete understanding of the Solid Inkjet 100 printer, we recommend participation in Solid Inkjet 100 printer service training.
  • Page 4 Solid Inkjet 100 Printer Overview The Solid Inkjet 100 Printer is an Adobe PostScript Level 3 (Version 3010) grayscale, solid inkjet printer. It supports 409 x 409 dots-per- inch (dpi) resolution at draft mode, and 600 x 600 dpi at High Resolution Medical mode.

  • Page 5: Memory Considerations

    Memory Considerations The printer dual frame buffer allows for printing one image while processing a second image (which gives greater printing throughput). With additional RAM memory, the printer’s capabilities increase as detailed in Table 1-1: Table 1-1. Installed RAM and Printer Capabilities Feature Base Additional RAM Upgrade...
  • Page 6 Print Engine Assemblies Internal features of the print engine are illustrated in Figure 1-2. Cap/Wipe/Purge Printhead Ink load assembly assembly Drum Transfix roller Process motor Paper/ Drum heater X-axis drive Y-axis and motor motor Paper feed motor 0388-02 Figure 1-2. Internal Features of the Print Engine 1-6 ii LINX™...
  • Page 7 Seven circuit boards support the printer’s electronics. (Refer to Figures 1-3 and 1-4). Two boards, called I/O boards, left and right, support the front panel, solenoids and sensors. The main board contains the printer’s CPU processor, RAM and ROM. The power supply accepts the AC input voltage and distributes it or converts it to various other levels of required DC voltages and distributes them.
  • Page 8 Printhead drive board Optional Internal hard drive Optional Ethernet Interface card Power control board Power supply I/O board left Main board 0388-04 Figure 1-4. Circuit Boards of the Print Engine (Left Rear View) 1-8 ii LINX™ Solid Inkjet 100 Service Manual...
  • Page 9 An internal data bus, called the I C bus, connects all I/O boards to the main board. (Refer to Figure 1-5.) Through this single bus, the main board can “poll” the I/O boards for the state of the printer’s sensors as well as actuate the printer’s solenoids.
  • Page 10 The printer features a printhead maintenance system used to clean the printhead faceplate and clear clogs from the printhead nozzles. (Refer to Figure 1-6.) The system consists of a vacuum pump assembly, the cap/wipe/purge assembly, the cap/wipe/purge carriage drive, the purge hose and tubing, and the purge filter. Cap/Wipe/Purge carriage drive Purge...
  • Page 11 Sensors in the printer provide information to the main board to determine the state of the printer. The printer monitors the positions of some of the movable assemblies, such as the drum, as well as the temperature of many other assemblies, such as the printhead, paper preheater and the drum.
  • Page 12 Transfix exit sensor Drum temperature sensor Duplex paper sensor Drum-home- position sensor Drum encoder sensor Preheater exit sensor Process gear position sensor Transfix roller Preheater exit sensor Preheater located on inside wall of drum/transfix frame Drum 0388-34 Figure 1-8. Sensors and Switches on the Left Side of the Printer 1-12 ii LINX™...
  • Page 13 The actual position of some printer assemblies, such as the printhead or the cap/wipe/purge assembly, cannot be ascertained at all times. The printer records, in NVRAM, where it last positioned such assemblies each time it moves them. If, after power-down or a CAUTION power interruption, the assemblies are manually repositioned, the printer erroneously assumes that the assemblies are in the position...
  • Page 14 The Main Board The main board features the printer’s PowerPC processor that controls the engine and the PostScript processing. Refer to Figure 1- 10. Prominent on the main board is the code ROM DIMM and the RAM DIMM plug-in modules. The code ROM DIMM also contains the printer’s on-board fonts.

  • Page 15: Front Panel

    Media Tray Type Sensing The combinations of the three tray sensors inform the print engine what type of media tray (A or A4) is installed. These combinations are shown in Table 1-2. The print engine does not detect the type of media installed in the tray;...
  • Page 16 Pressing and holding the Left arrow while turning off the printer will confirm the printhead is correctly parked by flashing both front panel LEDs. Turning the printer on with the rear panel DIP switch 2 in the “down” position, allows access to the front panel during the warm-up cycle.

  • Page 17: Rear Panel

    Rear Panel Connectors The rear panel (Figure 1-12) of the printer features the host interface connectors to the printer; it includes the following connectors: • Standard parallel (high-density connector), IEEE 1284C • Twisted Pair (10BaseT) Ethernet connector • Universal Serial Bus port •...
  • Page 18 Switches Four DIP switches allow you to reset the printer or place the printer in different operating modes. Figure 1-12 illustrates the rear panel of the printer and location of the DIP switches. Table 1-3. Rear Panel DIP Switch Settings Function Switch 1 Switch 2...
  • Page 19 Bypass Mode (Manufacturing Mode) Bypass mode allows you to access the front panel menus (bypassing the engine and PostScript initializing processes) without having to wait for the printhead to warm up. This way, you can observe or change some of the printer settings without waiting for the printer to complete the normal warm up sequence.

  • Page 20: Turning Off The Printer

    Preparation for Moving the Solid Inkjet 100 Printer and Accessories It is very important that you follow the correct repacking procedure before shipping the Solid Inkjet 100 printer. Complete repacking is required. Failure to properly repack the printer can damage the printer’s internal components.
  • Page 21 1. Use the rear-panel On/Off switch to turn off the printer. 2. At the front panel, immediately select Quick Cool to Move Printer (you have 4 seconds before the display goes blank). The printer reports the shut down status and takes approximately 15 minutes to cool down.
  • Page 22 2. Remove the maintenance drawer from the printer. Once you’ve removed the maintenance drawer, keep it level. 1239-59 A used maintenance drawer leaks drum fluid if tipped. Keep the maintenance drawer level to prevent spills. Contact with maintenance drawer fluid poses no health risk, however, do not leave the used maintenance tray where it could spill and create a WARNING slipping hazard.
  • Page 23 Repacking the Printer and its Accessories The printer weighs about 36 kg (79 lb.). Do not attempt to lift it without the assistance of another person. WARNING 1. Repack the media tray. Remove the media trays and remove all media from the trays. Position the cardboard tray insert into the media tray to prepare it for shipping.
  • Page 24 1239-35b Figure 1-13. Repacking the Printer 1-24 ii LINX™ Solid Inkjet 100 Service Manual...
  • Page 25 The printer is not permanently attached to the Auxiliary Feeder unit. When moving the printer or auxiliary feeder unit, move each unit separately to avoid damage or personal injury. The printer weighs about 36 kg (79 lb.). Do not attempt to lift it without the assistance WARNING of another person.

  • Page 26: Configuration Page

    Configuration Page The configuration page, shown on pages 1-27 and 1-28, lists the values the printer stores in its NVRAM. These values can be informative when troubleshooting the printer, particularly networked operations. The configuration page gives information such as: • General information about the printer, such as page count, the programmed name, Ethernet address, time-outs, number of fonts and total memory...
  • Page 27 General Information 1-27...
  • Page 28 1-28 ii LINX™ Solid Inkjet 100 Service Manual...
  • Page 29 Table 1-4. Configuration Page Settings Parameter Description Saved in D e f a u l t Limits or alternate choices NVRAM Printer name The current name of the printer Ii LINX Any name defined by the customer as seen on a network SIJ100 up to 32 characters in length.
  • Page 30 Table 1-4. Configuration Page Settings (continued) Parameter Description Saved in D e f a u l t Limits or alternate choices NVRAM Wait Timeout Amount of time the image 40 seconds Any value greater than 14 denoted processor waits for additional in seconds;...
  • Page 31 Table 1-4. Configuration Page Settings (continued) Parameter Description Saved in D e f a u l t Limits or alternate choices NVRAM Handshake Setting whether unidirectional Bi-directional Uni-directional or bidirectional communication is used. U S B Language Indicates the language PostScript interpreter in use at the parallel port...
  • Page 32 Table 1-4. Configuration Page Settings (continued) Parameter Description Saved in D e f a u l t Limits or alternate choices NVRAM Last Config Time Last date the printer’s configurations were altered SysAdmin contact Name of system administrator Empty string Printer Location Physical location of printer Empty string...
  • Page 33 Table 1-4. Configuration Page Settings (continued) Parameter Description Saved in D e f a u l t Limits or alternate choices NVRAM I P X Indicates which IPX frame types the printer accepts IPX Networks Ethernet 802.2 Enabled Disabled Ethernet 802.3 Enabled Disabled Ethernet II...
  • Page 34 Table 1-4. Configuration Page Settings (continued) Parameter Description Saved in D e f a u l t Limits or alternate choices NVRAM Login Password Indicates whether or not a Not set Set, Not set network password has been set. Enable Banners Print banner Config Retry Time in seconds to wait before...
  • Page 35 Table 1-4. Configuration Page Settings (continued) Parameter Description Saved in D e f a u l t Limits or alternate choices NVRAM BOOTP/ DHCP Used for setting the printer’s False True IP address from a boot server IP Address Source Indicates from what source the IP address was obtained SMTP Server Host that email notification will...
  • Page 36 Table 1-4. Configuration Page Settings (continued) Parameter Description Saved in D e f a u l t Limits or alternate choices NVRAM Language Indicates the type of interpreter PostScript in use at the System V configured port. Filtering Interpretation of special None Interpreter-based characters...
  • Page 37 Table 1-4. Configuration Page Settings (continued) Parameter Description Saved in D e f a u l t Limits or alternate choices NVRAM HTTP Indicates if HTTP support has Enabled Disabled been enabled Local URL Address HTTP Password Not set Refresh Delay Language Indicates if FTP support has Auto Select Not Authorized, Disabled,...
  • Page 38 Table 1-4. Configuration Page Settings (continued) Parameter Description Saved in D e f a u l t Limits or alternate choices NVRAM POP3 Polling Interval printer waits before 3 minutes 1 to 32767 Interval checking for new mail Printing Password Password required for using Not Set internet printing feature Authorized Hosts List of host connections...

  • Page 39: Specifications

    Specifications Physical Dimensions Table 1-5 provides the printer dimensions. Table 1-6 provides the printer clearance requirements. NOTE: The printer must be mounted on a surface that is flat within 2 degrees of horizontal. All four of the printer’s feet must be in contact with the mounting surface.

  • Page 40: Functional Specifications

    Functional Specifications Printing process Solid inkjet onto plain paper Grayscale ink sticks Clear, low-, medium- and high- density ink sticks, each shape- coded Print Quality Selectable 409 x 409, or 600 x 600 dpi (horizontal and vertical) Engine printing speed NOTE: Engine printing speed measures the elapsed time from loading to ejecting the paper.

  • Page 41: Electrical Specifications

    Electrical specifications Do not use extension cords of any length or gauge. WARNING Primary line voltages 87–132 VAC (115 VAC nominal) 174–264 VAC (220 VAC nominal) Input voltage range is auto-sensed. Primary voltage 47–63 Hz frequency range Power consumption 200 watts standby 300 watts at idle 600 watts during printing Maximum power consumption is...

  • Page 42: Environmental Specifications

    Operate printer only within specified environmental ranges. CAUTION Environmental specifications If combustible fluids are brought into contact with hot elements of the printer, evacuate the area and call for service personnel. WARNING Temperature Operating 15-32 C° (59 to 90° F) Storage and shipping -30 to 60°...
  • Page 43 have any corner raised and dropped 6 cm (2.4 in.) while idle without subsequent impairment of operation. Operating (drop) Printer only with the main tray installed; maintenance drawer installed; printhead unlocked; no internal packaging: 0.5 in for one drop on all four bottom edges Printer in “Ready”...

  • Page 44: Theory Of Operation

    Theory of Operation This topic covers the following subassemblies and diagram within the printer: • Functional block diagram • Drum/transfix assembly • Maintenance drawer • Printhead • X-axis movement • Printhead tilt mechanism • Ink loader • Cap/wipe/purge assembly • Power supply •...
  • Page 45 Figure 1-14. Printer Functional Block Diagram General Information 1-45...
  • Page 46 Drum/Transfix Assembly The drum/transfix assembly (Figure 1-15) forms the key portion of the printer where imaging takes place. The main features of the drum/transfix assembly (Figure 1-16) are the drum and transfix roller. In operation, the image to be printed on paper is first “printed” on the rapidly rotating drum.
  • Page 47 Encoder Home disk sensor Temperature sensor (~55°C) Home flag Drum Encoder Transfix roller Paper/drum heater Entry assembly Servo motor Belt drive Warning: Closed-loop servo drive 840-4-47 Figure 1-16. Drum/Transfix Assembly An encoder disk and sensor on the left end of the drum monitors the drum’s speed as well as its “home”...
  • Page 48 Maintenance Drawer The maintenance drawer performs two functions. Its primary function is to create a thin intermediate liquid transfer surface, a layer of silicone oil, on the surface of the drum prior to printing. The oil keeps the ink from sticking to the drum’s surface and facilitates its transfer to the sheet of paper.
  • Page 49 felt filter to the oil roller for reuse. As the drum completes one rotation, the rotating cam lowers the oil roller and then a moment later, lowers the blade. A removable NVRAM chip, mounted on the drawer, stores the number of oiling cycles performed by the maintenance drawer.
  • Page 50 Figure 1-19 shows a cross-section of the inkjet array and the jet nozzle arrangement. The printhead’s jet stack is fabricated from a stack of chemically etched steel plates which are brazed together to form the ink-jet array. Channels formed by the stacked plates route ink past the 448 individual, piezoelectric crystal-driven diaphragms, which force the ink in droplets out the 448 corresponding nozzles.
  • Page 51 Ink inlet Manifolds Piezoelectric crystals Inter- 22 pixels mediate 22 pixels* Clear 11 pixels* 22 pixels* High * 300 dpi pixels 840-4-49 Figure 1-19. Printhead Detail The ink-jet array is bonded to a cast aluminum ink reservoir. The reservoir supplies the molten ink to the ink-jet array. Heaters in the reservoir and the ink-jet array maintain the ink at a temperature of about 140 C for printing.
  • Page 52 X-axis Movement X-axis or lateral movement of the printhead is accomplished using a stepper motor driving a fine-thread leadscrew. The printhead, mounted to the X-axis shaft, moves right and left across the surface of the drum. To find the printhead home position, the X-axis system drives the printhead in an open loop.
  • Page 53 Printhead Tilting Mechanism To accommodate printhead maintenance, the printhead can be tilted back away from the drum. (Refer to Figures 1-21 and 1-22.) This creates room for the cap/wipe/purge assembly to be moved into position in front of the printhead faceplate. The printhead tilts back on its X-axis shaft that it travels on.
  • Page 54 A return spring at the top of the tilt arm pulls the printhead toward the drum. In the print position, the tilt arm gear’s missing teeth are positioned at the tilt arm gear’s drive gear. When actuated, a leaf spring pushes against a cam lobe on the backside of the tilt cam gear to give the tilt cam gear a slight rotation and engage its teeth to the drive gear.
  • Page 55 Ink Loader The ink loader consists of four parallel channels with an ink melting element at the end of each of the four channels. (Refer to Figure 1-23.) Ink sticks, one color loaded in each channel, are pressed by coil-spring pressure into the melting elements.
  • Page 56 Cap/Wipe/Purge Assembly The cap/wipe/purge assembly is a long, shallow cup with an elastomeric gasket. (Refer to Figure 1-24.) When raised and pressed against the face of the printhead, it forms an airtight seal. After forming the seal, a partial vacuum is applied to the faceplate to suck out air bubbles and any debris that may be obstructing the printhead nozzles.
  • Page 57 The cap/wipe/purge assembly is attached to a pair of parallel belts on a rotating shaft. To perform a printhead maintenance cycle, the printhead is first tilted away from the drum. Then the cap/wipe/purge assembly motor drives the cap/wipe/purge assembly belts, which pull the attached cap/wipe/ purge assembly up to the faceplate of the printhead.
  • Page 58 Cap/Wipe/Purge assembly Vacuum/Pump module Printhead faceplate Purge Air valve solenoid Vacuum pump Vacuum accumulator space Wipe Wiper blade Flush 840-4-51 Figure 1-245 Cap/Wipe/Purge Assembly and Vacuum System 1-58 ii LINX™ Solid Inkjet 100 Service Manual...
  • Page 59 Power Supply The power supply has two main, yet interrelated sections: the AC section and the DC section. In the AC section, power is routed to 14 opto-isolated triacs which, under main board logic control, supply AC power to the 14 heaters in the printer. Two fuses provide current protection to the triacs.
  • Page 60 +5 V +40 V +54 V -52 V +12 V -12 V Drum heater 1 F° Reservoir heater 1 F° High density ink melter Intermediate density ink melter Power Low density ink melter Clear ink melter Cap/wipe/purge unit heater Reservoir heater 3 Jet stack left Paper pre-heater Jet stack right...
  • Page 61 Print Process in Operation Once an image has been processed and a printing bitmap created, a print cycle begins. The printhead and drum are brought up to their operating temperatures and the ink levels in the ink reservoirs are checked and ink is added from the ink loader, if necessary. Next, the printhead is driven horizontally to its home position and the drum is rotated to its home position.
  • Page 62 Head tilt arm Cam follower Head tilt cam gear Process motor Process drive compound gear Head tilt cam gear disengaged from drive gear 840-4-55 Figure 1-27. Tilting The Printhead 1-62 ii LINX™ Solid Inkjet 100 Service Manual...

  • Page 63: Drum Preparation

    Drum Preparation To prepare the drum, a thin, intermediate liquid transfer surface is applied to the surface of the drum. (Refer to Figure 1-28.) First the drum is rotated to a speed of 51 cm per second (20 inches per second). Next, the oil roller and blade of the maintenance drawer are raised into contact with the drum.
  • Page 64 Camshaft home position flag Drum maintenance drawer camshaft Process motor Process drive belt Maintenance drawer camshaft electric clutch Maintenance Oil roller drawer Drum Oil on Actuator drum Blade Cam pushes oil roller and blade against drum Drum Cam lowers oil roller and blade assembly 840-4-54...
  • Page 65 Printing When printing, the printer performs a “four-jet interlace” in which each jet lays down a particular number of pixel columns depending on the print resolution. Each jet lays down one pixel column for each drum rotation; this varies from 30 to 44 rotations (30 @ 409 dpi and 44 @ 600 dpi).
  • Page 66 125 to 181 pixel-wide field traveled by a jet (depending on print resolution) Output of four side-by-side jets 1 of 4 2 of 4 22/300" 3 of 4 separation between jets 4 of 4 Column of pixel dots produced Step by four adjacent jets are interlaced...
  • Page 67 Paper Pick To pick a sheet of paper, the process motor rotates clockwise, driving the process drive belt and the compound gear counterclockwise. (Refer to Figure 1-30.) Rotating counterclockwise, the compound gear turns and, in turn, engages a gear train that rotates the pick roller clutch gear counterclockwise.
  • Page 68 Exit Paper sensor size sensors Transfix exit sensor Preheater Deskew exit sensor fingers Paper preheater entry sensor Paper pick sensor Upper feed roller Upper feed roller clutch Lower feed roller Pick Pick clutch roller 840-4-53 Figure 1-30. Paper picking and positioning for transfixing 1-68 ii LINX™...
  • Page 69 Transfixing, Stripping And Exiting As the leading edge of the sheet of paper trips the paper preheater exit sensor, it starts the transfix roller being lowered to its transfix position. The process motor rotates clockwise, rotating the process drive compound gear counterclockwise. Fourteen flags on the circumference of the gear represent the fourteen teeth on the small gear on the back of the compound gear.
  • Page 70 Transfix roller Exit on eccentric shaft sensor Transfix exit sensor Paper preheater Transfix cam Transfix Transfix solenoid roller gear roller Transfix roller shaft Transfix Process motor Process drive compound gear Compound gear position sensor 840-4-52 Figure 1-31. Image Transfixing, Stripping and Paper Exiting 1-70 ii LINX™...
  • Page 71 Printer Self-Maintenance To maintain peak operation, reliability and print quality, the printer has several automatic or semiautomatic maintenance functions. (Refer to Figure 1-32.) These functions may be started automatically after a certain number of prints or during printer startup, or they may be started by the customer if a print quality defect is noted.
  • Page 72 Cap/Wipe/Purge assembly Vacuum/Pump module Printhead faceplate Purge Air valve solenoid Vacuum pump Vacuum accumulator space Wipe Wiper blade Flush 840-4-51 Figure 1-32. Printhead Maintenance Cycle 1-72 ii LINX™ Solid Inkjet 100 Service Manual...
  • Page 73 Preparation. Following printer power-up from a cold start or in response to a front panel menu selection, the print engine begins a printhead long cleaning cycle. The first step is to stop any ink melting operation. The printhead is tilted into the standby position. In this case, the cam follower follows the rotating cam gear, tilting the printhead backward.
  • Page 74 Following the second flush, the printhead is tilted back and the cap/ wipe/purge assembly is lowered into its standby position. A cap/wipe/ purge home sensor on I/O board right detects when the cap/wipe/ purge assembly is stored in its standby position. Then the printhead is tilted forward into its print position and a cleaning or “mud”...

  • Page 75: Transfix Roller Oiling

    Transfix Roller Oiling At the first opportunity after making 50 prints when no prints are queued and the printer is idle, the printer performs a transfix roller oiling cycle. During this cycle, oil is applied to the drum as it would be during a print cycle.
  • Page 76 Power Control Board The power control board functions as a back plane. This circuit board is the point of electrical interface to the print head, main controller, optional Ethernet Interface card, internal hard disk drive, I/O boards. and power supply. The PCI bus signals supporting the optional Ethernet Interface card and internal disk drive are sourced from the image processing controller and are routed to the option slots on the power control board.
  • Page 77 implemented using a Cirrus Logic CL-CD1284. The parallel port uses a 36 pin IEEE 1284 connector on the rear panel. The serial port provides RX and TX only with no handshaking. It is connected via a 5 pin square post 0.1" centers connector recessed into the rear panel. The CL-CD1284 general purpose 8-bit parallel 55º...
  • Page 78 Optional Internal Disk Drive The internal disk drive board contains a 3.2 Gigabyte IDE disk drive interfaced to the 32 bit PCI bus using a CMD Technology PCI646 PCI to IDE data conversion chip. Disk drive data transfer rates are 3.5 Mbytes/sec minimum and 5 Mbytes/sec maximum and are 16 bits wide.
  • Page 79 Chapter Error Codes and Messages 2-1...

  • Page 80: Error Codes And Messages

    Chapter 2 Error Codes and Messages This chapter provides a description of the error codes and messages. Rear panel LEDs error codes ......2-x 2-2 ii LINX™...
  • Page 81 Rear Panel LEDs Error Codes The rear panel LEDs are located on each side of the rear panel DIP switches. NOTE: All references to right and left are as viewed from the reat of the printer. The left LED represents the operation of the PostScript firmware. The right LED represents operation of the main board’s print engine firmware.
  • Page 82 Table 2-1. Main Board Power-up Self-test Error Codes (continued) Left LED Meaning D e t a i l s F l a s h e s Long flash=5 Short flash=1 2L+ 1S=11 NVRAM This test does a walking 1's and a walking 0's test for the last 4 bytes in the VXWorks section of the NVRAM.
  • Page 83 Table 2-1. Main Board Power-up Self-test Error Codes (continued) Left LED Meaning D e t a i l s F l a s h e s Long flash=5 Short flash=1 2L+ 1S=11 10BaseT This test verifies the functionality of the Ethernet none LAN Controller chip.
  • Page 84 Service Required Error Codes Following are the Service required error codes that are displayed on the front panel. 2,000: SY I/O Board Error Codes Front Panel Software Error Code Meaning Display SY_DEV_FAULT_IO_RIGHT The engine could not detect the presence of the 2,001.40 I/O Right circuit board.
  • Page 85 4,000: PC Processor Control Supervisor (continued) Error Codes Front Panel Software Error Code Meaning Display PC-DEV_FAULT_300DPI_CAL Calibration Failure: Target Volt-Sec Area of 300 4,006.45 pc fault: 300 dpi calib DPI could not be achieved. Check the hardware. (0x2406) The head may need to be renormalized. PC_DEV_FAULT_600DPI_CAL Calibration Failure: Target Volt-Sec Area of 600 4,007.46...
  • Page 86 4,000: PC Processor Control Supervisor (continued) Error Codes Front Panel Software Error Code Meaning Display PC_DEV_FAULT_HEAD_ADJUST_TIMEOUT Timeout during head adjust. A 20 minute timer 4,015.45 pc fault: head adjust timeout elapsed before the exit head adjust command (0x240f) was executed. The only recovery possible is to cycle the power switch.
  • Page 87 5,000: VA Drum Error Codes Error Codes Front Panel Software Error Code Meaning Display YA_HOME_FAIL Drum home sensor failure: the drum turned one 5,001.41 ya fault: drum home sensor full revolution without seeing the drum home (0x2c01) sensor activate. YA_ENCODER_FAIL Drum motion failure: the drum stalled, possibly 5,002.42 ya fault: drum encoder...
  • Page 88 7,000: Process Motor Error Codes Error Codes Front Panel Software Error Code Meaning Display PM_FAULT_PROCESS_MOTOR_STALL The process motor stalled during operation. This 7,002.4x has several possible causes, depending on what (0x3c01) the PM was connected to at the time of operation.
  • Page 89 9,000: Ink Loader: Ink Melters and Printhead Ink Level Sensors Error Codes Error Codes Front Panel Software Error Code Meaning Display IL_FAULT_LOW_JAM The low density ink melt heater is on, but Ink 12 9,005.40 il fault: low density ink-stick jam does not seem to be dripping.
  • Page 90 13,000: Head Thermals Error Codes (continued) Error Codes Front Panel Software Error Code Meaning Display TCH_JS_RIGHT_SLOW The right jetstack heater is not heating at all, or 13,020.52 tch timer: right jetstack not heating is not heating as quickly as it should. (0x6d14) TCH_RESERVOIR_OPEN The thermistor in the reservoir appears to be...
  • Page 91 15,000: Drum Thermals Error Codes Error Codes Front Panel Software Error Code Meaning Display TCD_THERMISTOR_OPEN The drum thermistor appears to be open. 15,001.42 tcd fault: drum open (0x7c01) TCD_THERMISTOR_SHORT The drum thermistor appears to be shorted. 15,002.43 tcd fault: drum shorted (0x7c02) TCD_THERMISTOR_HOT The drum heater is running away.
  • Page 92 22,LSS,TC: Media Jams Error Codes L indicates the location of the jam. SS indicates sensor location. Bottom Hi-capacity Paper Feeder Usually because of an opened door Middle Hi-capacity Paper Feeder Bottom High-Capacity tray sensors Top standard tray Bottom High-Capacity pick sensors Handfeed Middle High-Capacity tray sensors Front cover...
  • Page 93 22,000 Jam Error Codes Error Codes Front Panel Software Error Code Meaning Display DECLARED JAM Stall event 22,703,0C DECLARED JAM Sensor failure 22,704,0C DECLARED JAM Media jam at exit tray 22,705,0C DECLARED JAM Media too long at exit tray 22,707,0C DECLARED JAM Media too short at exit tray 22,708,0C...
  • Page 94 PostScript®-detected Error Codes NOTE: Codes from 24,000 through 24,999 are engine failures reported by PostScript. They are NOT stored in the fault history table in NVRAM. These are reported when the engine has been stuck in a state for 25 minutes. Error Code Meaning Engine reports power is off—impossible.
  • Page 95 PostScript®-detected Error Codes (continued) Error Code Meaning Engine is stuck while turning the pick rollers. 24,017.16 Engine is stuck while warming up—thermals will not stabilize. 24,018.17 Engine is stuck while warming up—thermals are stable. 24,019.18 Engine is stuck while warming up—it is too cold to warm up. 24,020.10 Engine is stuck while cooling down.
  • Page 96 Front Panel Status Messages The Front Panel status messages and solutions are shown in Table 2-2. The messages are listed in descending priority order. Table 2-2. Front Panel Status Messages Status Message Solution The printer is heating the ink; wait until Ready to Print is Warming up—Please wait displayed.
  • Page 97 Table 2-2. Front Panel Status Messages (continued) Status Message Solution The printer is in an automatic power-saving mode. Press Standby mode—Press any button any button to return the printer to Ready. to return to Ready NOTE: Pressing Help removes Standby—so you do not actually see this Help message.
  • Page 98 Table 2-2. Front Panel Status Messages (continued) Status Message Solution The printer is stopped; close the front cover to resume Close front cover to continue printing. The printer is stopped; close the exit cover to resume Close exit cover to continue printing.
  • Page 99 Table 2-2. Front Panel Status Messages (continued) Status Message Solution Remove jammed media and reinsert upper media tray. Media jam—Remove upper media tray to clear Remove jammed media and reinsert lower media tray. Media jam—Remove lower tray to clear Remove jammed media to resume printing. Media jam—Remove Media to clear Remove jammed media and close the front cover to resume...
  • Page 100 Table 2-2. Front Panel Status Messages (continued) Status Message Solution The printer is stopped. Do not touch hot surfaces! Reinsert Caution! Hot Surfaces—Insert Maintenance Drawer A. Maintenance Drawer A The printer is stopped. Open the front cover. Do not touch Maintenance Drawer A is hot surfaces! Reinsert Maintenance Drawer A.
  • Page 101 Chapter Troubleshooting 3-1...

  • Page 102: Troubleshooting

    Chapter 3 Troubleshooting This chapter provides troubleshooting assistance as follows: Verifying the Printer and Host Connections ....3-3 3-2 ii LINX™ Solid Inkjet 100 Service Manual...
  • Page 103 System Power-up Sequence The following lists the chain of events that occur when you turn on, reset or initialize the printer. You can follow this list as one means of determining if the printer is operating correctly. The exact chain of events depends upon where the printer “believes”...
  • Page 104 Printhead is in the print position but the cap/wipe/ purge assembly is in some unknown intermediate position: a. If the cap/wipe/purge assembly is not detected in its home position, then the heaters in the printhead and cap/wipe/purge assembly are activated in case the printhead and cap/wipe/purge may be “glued”...
  • Page 105 Verifying Main Board CPU Operation 1. If the printer does not power up (rear fan is off and power-up diagnostics LEDs are off), go to the topic, “Verifying power supply operation” below. 2. Observe the rear panel LEDs located on each side of the rear panel DIP switches.
  • Page 106 Verifying Power Supply Operation Required tools: • TORX T-20 screwdriver • Digital multimeter (DMM) The power supply is divided into two sections: the AC section used for heaters and the DC section for control logic, printhead drivers and motors. Verifying the power supply involves three steps: •...
  • Page 107 3. With a DMM, determine that the fuses on the power supply are functional. Fuse F1 is the AC input fuse for the DC section of the power supply. If F1 opens, the power supply does not function and should be replaced. Fuse F2 and Fuse F3 are used for the AC heaters within the printer;...
  • Page 108 Warning: AC voltage hazard. Never attempt to plug service load connector here. Service load connector J 250 0388-66 Figure 3-10. Attaching Service Load Connector To J250 4. Turn on the printer. If the rear panel LEDs illuminate (indicating power), the power control board or its loads are current-limiting the power supply.

  • Page 109: Testing Motor And Solenoid Resistances

    Testing For A Shorted Motor 1. Reinstall the power supply if removed in the previous procedure. 2. Disconnect the process motor, the Y-axis motor, X-axis motor and the cap/wipe/purge assembly motor wiring harnesses from the power control board. 3. Turn on the printer again to see if it does not overload now that the motors are disconnected from the power supply.
  • Page 110 Printhead Troubleshooting NOTE: The Jet Test Page, which may be printed using the Troubleshooting front panel menu and is automatically printed after the Cleaning Page, contains a localized warning when printed on A4- size paper. The warning message suggests that the page be re-printed on wider (A-size) paper.
  • Page 111 performance of the cap/wipe/purge assembly and vacuum system. (Action Steps 4–8.) If you see white “pinstripes” spaced 0.25 cm (0.1 inches) apart across the page (but not present on the test page), the problem is not with the cap/wipe/purge assembly or printhead. Check for something binding the x-axis (e.g.
  • Page 112 NOTE: The Decay time should take about 6 seconds for the Peak vacuum to bleed off to 0 cm Hg. If there is no Decay time (sudden drop to zero), the cap/wipe/ purge gasket is bad. If the Decay time is longer than 6 seconds, then something is restricting the tubing (ink in tubing) to the air valve or the air valve is bad.
  • Page 113 If vacuum is greater than 51 cm Hg, the cap/wipe/purge gasket is leaking. Replace the cap/wipe/purge assembly. 9. Install a new cap/wipe/purge assembly. After installing a new cap/wipe/purge assembly, it may take from 4–6 front panel Clean cycles before the cap/wipe/purge gasket seals properly. Be sure to verify the new cap/wipe/purge assembly performs properly.
  • Page 114 Additional Printhead Error Codes: 13,001.40 and 13,0017.47 Open left and right jet stack thermistor. Reseat or replace the data cable. If the error reoccurs, replace printhead. If the new printhead gives the same error, replace the power control board. 13,002.41 and 13,018.48 Jet stack thermistor appears to be shorted.
  • Page 115 Table 3-1. Printhead Troubleshooting ACTION: LOOK FOR: WHAT NEXT: Identify Printhead: Get printhead serial number. 1. Enter serial #: Go to ACTION 2. _______________ Determine Problem: Check printhead drive voltage. 2. Head Adjust setting of 128. 2. If Head Adjust is not 128, set it to 128. Go to ACTION 3.
  • Page 116 Table 3-1. Printhead Troubleshooting (cont.) ACTION: LOOK FOR: WHAT NEXT: Check CWP Purge Performance: Check vacuum and decay time at metal pipe using vacuum "T" during front panel 6A. a peak vacuum reading during 6A. If less than 46 cm Hg (18 in Hg, 9 CLEAN cycle.
  • Page 117 Figure 3-1 shows what a printhead faceplate will look like after a good cap/wipe/purge blade wipe. Notice that there are no smudges or streaks of ink in the nozzle area. Figure 3-1. Good Cap/Wipe/Purge Blade Wipe Figure 3-2 shows a close-up of the printhead faceplate identifying the tiny drops of ink that indicate a cap/wipe/purge gasket leak.
  • Page 118 Figure 3-4 shows a close-up of one of the damaged areas of the cap/ wipe/purge blade used on the printhead shown in Figure 3-3. The edge of the blade is pushed inward and flattened which prevents a good wiping action. In most cases you will not be able to see the damage to the blade, however, you will see its affect on the printhead faceplate as streaks or smudges of ink in the nozzle area.
  • Page 119 Figure 3-7 shows a good purge. Figure 3-7. Good Purge Figure 3-8 shows a bad printhead data cable. Part of the cable is separated from the connector. Figure 3-8. Bad Printhead Data Cable Troubleshooting 3-19...
  • Page 120 Figure 3-9 shows the thermistor cable which connects to the driver board disconnected. This can happen while installing the ink loader. Figure 3-9. Thermistor Cable Unplugged Media Jams And The Paper Path Required tools: • TORX screwdriver and tips • Digital multimeter Jams fall into the following four categories: •...
  • Page 121 Paper-Pick Errors Paper-pick errors occur when the media in the media tray mispicks or the printer double-picks two or more sheets of paper. 1. Fan the media before inserting it in the media tray. 2. In humid environments, keep media sealed in packaging until it is needed for printing.
  • Page 122 4. Check the paper-eject path for obstructions. Ensure no small pieces of paper are trapped around the stripper fingers. If a piece of paper is trapped in the paper preheater, try pushing it out by inserting a stiff piece of cardstock into the paper preheater.

  • Page 123: Streaks Or Lines Down The Print

    5. Check the flexible, white paper deskew springs on the inside of the front cover. Ensure none are bent, damaged, or missing. 6. The printer should be installed on a flat, level surface. Printing And Print Quality Problems Generally, print problems fall into the following six categories: •...
  • Page 124 7. The x-axis drive is not functioning correctly. If the x-axis drive does not slew the printhead smoothly and evenly during printing, vertical lines appear in the print. Print Service Test Print 11, X-axis Calibration, to reveal an x-axis problem. Replace the X-axis drive, if indicated.
  • Page 125 White Portion Of Image Is Dark Ink on a print where no ink should be printed is often called a latent image. A latent image remains on the drum when it should have been transferred to its sheet of paper. An insufficient amount of oil on the drum, provided by a dirty, defective or old maintenance roller may be the problem.

  • Page 126: Fuzzy Text

    3. Replace the power control board. 4. Replace the printhead. Printing Too Light Or Too Dark Perform the procedure, “Printhead-To-Drum Spacing Adjustment.” Fuzzy text Text appears indistinct and difficult to read. 1. Head-to-drum gap is too great. Verify the gap with the adjustment as explained in the topic “Printhead-To-Drum Spacing Adjustment.”...

  • Page 127: Vertical Lines Appear Wavy

    Ghosting Drum is too warm. Verify the drum temperature using PC-based diagnostics. Ensure the drum temperature sensor is clean and properly positioned. Ghost Of First Print On The Next Print Incomplete image transfer is taking place on the first print. 1.

  • Page 128: Incomplete Image Transfer To Paper

    Poor Ink Adhesion, Poor Image Durability 1. Verify the paper preheater temperature using PC-based diagnostics. 2. The drum is too cold. Verify the drum temperature using PC- based diagnostics. Ensure the drum temperature sensor is properly positioned and has no contamination between it and the drum surface.
  • Page 129 2. White or dark lines parallel to the long edge of the print, spaced 1.4 mm (0.054 in) in solid fills, using High Resolution Medical printing mode indicate the x-axis step accuracy is incorrect. Ensure the long spring mounted underneath the printhead is intact and not contaminated with ink;...
  • Page 130 Oil Streaks On Top Of Print 1. Clean the stripper fingers. 2. Run chase pages through the printer to clean the drum. Use the front panel menu item “Remove Ink Smears” under “Troubleshooting.” 3. Clean the maintenance drawer blade or replace the maintenance kit.
  • Page 131 PC-based Diagnostics The PC-based diagnostics is provided for interactively testing the operations and functionality of the printer. The diagnostics are provided on a 3-1/2 inch floppy diskette. All of the diagnostic tests are started from the PC and are downloaded to the printer. The PC-based diagnostics were developed to run on a PC as this is the portable computer in use by the field service organization.
  • Page 132 5. Set the PC’s comm port to COMM1. Set the baud rate to 19.2 kbaud, 8 data bits, 1 stop bit and no parity. 6. In your DOS window, go to the C:\ prompt. 7. To install the diagnostics from a diskette onto your computer, type: A:INSTALL /all <return>.
  • Page 133 The startup screen features the following elements: • A conventional-looking Menu Bar across the top of the screen; all diagnostic functions are accessible via this menu. • The middle of the screen is a blank gray area; this is a 23 x 80 “tty”...
  • Page 134 Alternately, select a test by typing its corresponding letter instead of using arrow keys. • PgUp and PgDn – Move the display of tests one screen-full at a time. The highlight block generally stays in place on the screen, so this also changes the highlighted test. In the Individual Test column: •...

  • Page 135: Running Tests

    Diagnostics Global Help Screen • Alt-H – Opens a small Help window to remind which functions are available. Esc or Enter (Return) make it go away. • F1 – Brings up a more complete description about the currently highlighted test. •...
  • Page 136 Test Suite List 1. Press the Return key to enter the test group selection window. 2. Use the arrow keys to scroll through the list of tests suites. Press the Tab key or the right arrow to select a test suite. 3-36 ii LINX™...
  • Page 137 Once you select a test suite, the individual tests of that suite are displayed. 3. Use the arrow keys to highlight a particular test. 4. Press the space bar to select or deselect a test. You can select as many tests as you like. To run a highlighted test once, press the Return key.
  • Page 138 5. After selecting the test(s), press Ctrl-R to start the test(s) specifying the number of test cycles to run. The tests run in the order they appear in the menu. Depending on the test, a screen may be displayed to modify how the tests run. The solenoid and clutch test, shown above, allows you to selectively actuate a printer solenoid or clutch as well as the drum fan.

  • Page 139: Sensor Test

    Sensor Test The Sensor Test shows you the real-time state of the printer’s sensors. You can manually test the sensors to determine if they operate correctly. Troubleshooting 3-39...
  • Page 140 Thermal Test The Thermal Tests let you select, start and observe the operation of the printer’s heaters and determine if they are operational. The test displays the real-time temperature of active heaters. A graphic display illustrates if the heater temperatures are within tolerance. NOTE: For accurate thermal regulation and measurement, the printer covers should be in place.
  • Page 141 Fault History The Fault History displays faults as error codes, stored in the printer’s NVRAM, and the copy count when the fault occurred. Type y to clear the history log. Troubleshooting 3-41...
  • Page 142 Saving And Restoring Test Selections The current test selection may be saved to a file and later restored, including the completion status of tests which were run earlier. The result of loading a saved test selection file is exactly the same as if the settings were re-specified manually.
  • Page 143 View Menu Provides for changing various screens and major modes of operation for the program. • Tests – Switches to the 68K window to show results of test running on the print engine. • Erase Screen – Erases all the characters from the currently selected window;...
  • Page 144 Options Menu Provides for customizing of program operation. Submenus include: • CommPort – Provides for changing the baud rate of the link and for changing the communication port used. The default baud rate is 19.2K. Some diagnostic hosts support rates up to 57K.
  • Page 145 Chapter Adjustments 4-1...

  • Page 146: Table Of Contents

    Chapter 4 Adjustments and Calibrations Bypass Mode (manufacturing mode) ..... . 4-3 Cool Down Mode ........4-3 Hidden Service Menu .
  • Page 147 Front Panel Menu The print engine features an interactive menu that allows you to review or change the printer’s stored parameters, as well as initiate test prints and printer service routines. A map of the front panel menu is shown in Figure 4-1. Adjustments 4-3...
  • Page 148 Figure 4-1. Front Panel Menu Map 4-4 ii LINX™ Solid Inkjet 100 Service Manual...
  • Page 149 Figure 4-1. Front Panel Menu Map (continured) Adjustments 4-5...

  • Page 150: Hidden Service Menu

    Hidden Service Menu To access the hidden service menu: 1. Scroll to the Service Support menu and press the Select button. 2. Press and hold the Left arrow button. 3. While holding the Left arrow button; press the Select button. Service Support Menu Previous Menu Test Prints...

  • Page 151: Adjustments

    Adjustments Process Belt Tension Adjustment 1. Turn off the printer and remove the left-side cabinet panel. 2. To adjust the belt tension, loosen the process belt tensioner. With a spring scale, press inward on the tension idler of the process belt with a pressure of 0.7 kg, ±14 g (24 oz., ±0.5 oz.) and then tighten the tensioner in place.
  • Page 152 Press here to set belt deflection Process belt tensioner 0388-28 Figure 4-2. Setting Process Belt Tension 3. Reinstall the left side panel. 4-8 ii LINX™ Solid Inkjet 100 Service Manual...

  • Page 153: Exit Roller Drive Belt Tension Adjustment

    Exit Roller Drive Belt Tension Adjustment 1. Turn off the printer and remove the left-side cabinet panel. 2. To adjust the belt tension, loosen the exit roller drive belt tensioner. With a spring scale, press downward on the idler tensioner of the exit roller drive belt with a pressure of 0.34 kg, ±14 g (12 oz., ±0.5 oz.) then tighten the tensioner in place.

  • Page 154: Y-Axis Belts Tension Adjustment

    Y-axis Belts Tension Adjustment Perform this procedure after loosening or removing the Y-axis belt drive assembly. (Refer to Figure 4-4.) 1. Ensure that the three mounting screws that secure the Y-axis drive assembly to the chassis are one turn loose and that the Y- axis idler bracket slides freely with respect to the chassis.
  • Page 155 Tighten screws after setting tension Mark the pulleys Attach tension Y-axis belt tool to keyholes assembly Pull lever arm to set tension 0388-30 Figure 4-4. Setting the Y-axis Belt Tension Adjustments 4-11...

  • Page 156: Printhead-To-Drum Spacing Adjustment

    Cold Printhead-to-Drum Spacing Adjustment Tools required: • Printhead-to-Drum Digital Indicator Gauge Kit • Small (3/16 in.) flat-blade screwdriver • 9/64 in. hex tip • Magnetic screwdriver • T-20 TORX tip • Torque Limiting Screwdriver • Computer running PC-based service diagnostics To prevent damage to the printer, remove the printhead tilt arm spring before moving the X-axis to tilt the printhead.
  • Page 157 3. Remove the ink loader and the metal heat cover. 4. Tilt the printhead to its print position and, if removed, attach the head tilt spring. 5. Torque the mounting screws to 20 in/lbs. 6. Install the digital gap indicator and bracket to the left side of the printer frame and tilt arm as described in the Procedure “Mounting the Digital Indicator Gauge”.
  • Page 158 Hot Printhead-To-Drum Spacing Adjustment Tools required: • Printhead-to-Drum Digital Indicator Gauge Kit • Small (3/16 in.) flat-blade screwdriver • 9/64 in. hex tip • Magnetic screwdriver • T-20 TORX tip • Torque Limiting Screwdriver • Computer running PC-based service diagnostics This procedure assures that the printhead is the proper distance from the drum.
  • Page 159 snug in place. 11. Install the digital gap indicator and bracket to the left side of the printer frame and tilt arm as described in the Procedure “Mounting the Digital Indicator Gauge”. Ensure the digital indicator is set to inches, “in.” NOTE: Always move the printhead by moving the tilt arm.
  • Page 160 19. Terminate the PC-based diagnostics and disconnect the laptop. 20. Reinstall the top cover. 21. Print Service Test Print 12: Comb Pattern to check alignment. Position gap tool between the printhead and drum, hook in side frame and over shaft Insert flatblade screwdriver in adjusting slot.
  • Page 161 occur. NOTE: Some service actions could leave the tilt arm in the wrong location to allow a normal power up. This is especially true in replacing the Printhead. When this happens, unusual noise and a loud slam may occur after which the tilt system will recover properly. This happens as the tilt arm struggles past the ship restrain tab.
  • Page 162 it is flush with the head tilt arm, and then tighten the two screws. The bracket must be flush with the tilt arm. Upper chassis screw Push forward here Cutout for hex screw so bracket is tight against chassis screw and hex screw Push forward here so bracket mounts flush with head tilt arm...
  • Page 163 Install the Gap Tools The left and right gap tools must be installed properly to correctly adjust the printhead-to-drum spacing. To install the tools (refer to Figure 4-7): 1. Postition the tip of the gap tool between the printhead and the drum.
  • Page 164 Hook tool through hold in chassis and over shaft 0388-31 Figure 4-7. Installing the Gap ToolCap/Wipe/Purge Assembly Belt Adjustments The tension of the cap/wipe/purge assembly belts is factory-set. Do not adjust them unless you remove or replace one or both belts. The belts are Kevlar-reinforced;...
  • Page 165 As long as the belts, cap/wipe/purge assembly motor, and the belt clips (which hold the cap/wipe/purge assembly) are not disturbed, no adjustment is needed. However, if you replace one or both of the belts or the cap/wipe/purge drive motor, you must ensure that the belts are in alignment (timing) with each other;...

  • Page 166: Drum Position Encoder Gap

    Belt lock Index mark on right frame Unlock Latch For new belt, break off actuator on left-side belt lock Left belt lock: align pointer between two index marks Idler pulley Lock Right Leave gap cap/wipe/purge between latch assembly belt and belt tensioner 0388-32 Figure 4-8.
  • Page 167 sensor assembly’s encoder wheel groove. This ensures that the encoder wheel is not tensioned and slides easily onto the drum shaft. 2. If not already mounted in place, secure the drum-position sensor assembly onto the drum shaft and secure it to the printer frame.

  • Page 168: Transfix Roller Pressure Spring Adjustment

    Gap tool Groove Retaining spring Drum position sensor assembly 0388-33 Figure 4-9. Setting The Drum Position Encoder Gap Transfix Roller Pressure Spring Adjustment 1. Print the Service Test Print 16: Primary Solid Fills (4 pages). 2. If any of the prints are wrinkled on both the left and right sides of the print, the drum/transfix assembly must be replaced.
  • Page 169 6. On the side of the printer corresponding to the wrinkling, tighten the set screw clockwise 1/8 of a revolution, using a 4 mm hex driver. On the side that does not wrinkle, loosen its set screw 1/8 of a revolution. NOTE: Whatever adjustment is added to one side must be taken away from the other side to maintain roller balance.) 7.

  • Page 170: X-Axis Scale Adjustment

    X-axis Scale Adjustment This adjustment sets the gain or rate-of travel of the printhead’s X- axis movement. 1. Allow the printer to warm up to its idle, “Ready to Print,” state. 2. Enter the “hidden” service menu by scrolling to the Service Support menu and pressing the Select button.

  • Page 171: Adjusting Look-Up Tables

    Adjusting Look-Up Tables The Look-Up Table (LUT) menu displays all of the LUT resources currently available in the printer. The default LUT is indicated with a check mark. The list of available LUTS is in alphabetic order. If there are Contrast values within a family, the menu button is labeled contrast.

  • Page 172: Setting Interpolation Defaults

    Paper LUT The menu item Paper LUT Customization is found under the menu Service Support. The Paper LUT Customization setting is a number ranging from 0.5 to 1.0. It affects how built-in look-up tables appear on paper. (User-defined LUT families and the Linear LUT are not affected.) Lower values whiten images, while higher values darken images.
  • Page 173 Setting Dmin and Dmax Adjustments can be made to the Dmin and Dmax settings in the driver software of the workstation you are sending the data from. Any settings sent by the drivers will overwrite the default settings on the printer for that job.
  • Page 174 4. Print Service Test Print 9. 5. Measure points P1 through P20, and calculate the averages for the boxes having the four different densities: Low, Medium, High and Super High. The values for these densities must be within the following ranges: 0.13 to 0.17 Medium 0.93 to 1.07...

  • Page 175: Vacuum Check

    Vacuum Check Tools required: • Magnetic screwdriver • Vacuum gauge • T-20 TORX tip • T-15 TORX tip • T-connector for vacuum gauge • PC diagnostics Use this check to verify the actions of the vacuum pump and the solenoid valve. In addition, you can determine if the cap/wipe/purge assembly is sealing properly against the printhead faceplate.
  • Page 176 Vacuum guage T-connector - 7 6 Vacuum assembly Cap/Wipe/Purge vacuum hose 0388-35 Figure 4-12. Connecting the Vacuum Gauge To The Printer 4. Turn on the printer and enable the PC diagnostics as explained in the topic, “PC-based Diagnostics.” 5. Run the “Purge Printhead test” from the “Head Maintenance” test suite.

  • Page 177: Resetting Nvram

    ink clog in the vacuum tube leading to the cap/wipe/purge assembly. If the vacuum does not bleed off, then the air valve is not opening properly, the 7-mil orifice (a part of the vacuum/pump assembly) is blocked or the vacuum tubing may be clogged. If the printhead is hot, such a condition can allow ink to be sucked into the vacuum system tubing.

  • Page 178: Calibration

    Running Reset PE NVRAM to Default or Clear PS NVRAM downloads a file to the printer that performs the indicated reset function; there is no confirmation or cancel function. Calibration X-axis Calibration The calibration specification is ± 1 count (0.01) at t=0 and ±3 count (0.03) over time.
  • Page 179 Engine Copy Count The engine copy count maintains the number of pages printed successfully. The total does not include blank cleaning pages nor pages that jam. (The other copy counts, available from the Startup Page, Configuration Page, and front panel menu Info, do include pages that jam.) The engine copy count is not zeroed by a standard NVRAM reset and is left intact by the factory.
  • Page 180 4-36 ii LINX™ Solid Inkjet 100 Service Manual...
  • Page 181 Chapter Cleaning and Maintenance 5-1...
  • Page 182 Chapter 5 Cleaning and Maintenance This chapter describes the cleaning procedures to keep the printer in peak operating condition. Some cleaning procedures, such as purging the ink-jets are done automatically when necessary. Other procedures, such as scrubbing the paper-feed rollers with an alcohol- soaked cloth, must be done by customers.

  • Page 183: Cleaning Overview

    Cleaning Overview The printer should be cleaned when any of the following symptoms occur: • Light stripes appear in prints. • Ink smears or random streaks appear on the front or back of prints. • Oily spots appear along the top of prints. •...

  • Page 184: Cleaning Page

    Table 5-1. Problems and Cleaning Procedures Problem Type Solution Light stripes or missing colors Missing or light stripes on prints Select the automated procedure Clean Jets from the front panel Troubleshooting menu. Ink smears, oil spots or random ink streaks Ink smears on the front, back or edges of a page Select the automated procedure Remove Ink Smears from the front panel Troubleshooting...

  • Page 185: Vacuum

    Vacuum Vacuum dust from the top cover, the metal heat shield over the printhead and plastic dust cover under the stripper fingers. Dust should also be vacuumed from the vents, near the fans and anywhere else where it is observed. Drum Temperature Sensor With a dry swab, clean any buildup around the drum temperature sensor.

  • Page 186: Waste Tray

    The number of remaining cycles can be obtained from the front panel as follows. 1. Allow the printer to warm up to its idle, “Ready to Print,” state. 2. Scroll to the Info selection and press the Select button. 3. Repeat for the menus Consumables and Maintenance Kit Information.
  • Page 187 Lubrication Tools and supplies required • Light oil • Grease (Nye Rheolube 368B) In general, all of the printer’s bearings and motors are lifetime factory-lubricated. However, over time and under certain extreme operating conditions, oil and grease may dry out, causing squeaks and rumbling noises in the printer.
  • Page 188 • Loss of traction (tackiness) causing pick or feed failures. Gears: Replace gears that show any signs of wear or breakage. Look for these problems: • Thinned gear teeth. • Bent or missing gear teeth; check especially where a metal gear drives a plastic gear.
  • Page 189 Preventative Maintenance Checklist Clean feed rollers, exit rollers and guides and stripper fingers only when ink or debris is visible. Clean upper and lower tray pick rollers only when ink or debris is visible. Clean maintenance drawer wiper blade. Clean (dust or vacuum) interior and exterior of printer, including fans and air inlets/outlets on cart.
  • Page 190 5-10 ii LINX™ Solid Inkjet 100 Service Manual...
  • Page 191 Chapter Removal and Replacement 6-1...
  • Page 192 Chapter 6 Removal and Replacement This chapter provides steps to remove and replace key printer Field Replaceable Units (FRUs). After a brief discussion about the importance of locking the printhead, hardware and then software repair and replace procedures are provided. Sharp burrs and/or edges are present inside the printer.

  • Page 193: Locking The Printhead

    Locking the Printhead During normal power-down, the printer tilts the printhead back and energizes the X-axis drive to move the printhead to the far right. This allows the printhead’s tilt arm, which moves as the printhead moves, to engage a pin protruding from the left-side printer frame. This effectively automatically locks the printhead in place for moving and shipping.

  • Page 194: Removing The Covers

    Removing the Covers Removing the Right and Left Covers 1. Open the front door. 2. Remove the two screws securing the left (or right) cover in place. A sheet-metal screw secures the cover inside the front door. A machine screw secures the cover at the rear cover. 3.

  • Page 195: Removing The Top Cover

    Removing the Top Cover NOTE: Vacuum dust out of the top cover before you remove it. 1. Remove the right cover. 2. Remove the left cover. 3. Open the ink load door and tilt it back. Unclip the ink load door arms from the ink loader’s spring crossarm.

  • Page 196: Removing The Rear Cover

    Removing the Rear Cover 1. Remove the right cover. 2. Remove the left cover. 3. Remove the top cover. 4. With the top, right and left covers removed, remove the rear cover. Reverse these steps to install the rear cover. Rear Cover 840-4-05 Figure 6-3.
  • Page 197 Removing the Front Panel 1. Open the exit door. 2. Remove the right and left covers. 3. Remove the three screws securing the front panel. One of the screws is located inside the exit door area. 4. Disconnect the front panel display wiring harness from the right I/O board.

  • Page 198: Front Door

    Removing the Front Door 1. With a small, flatblade screwdriver, press the release lever on the front door left pivot. The release is located inside a small hole on the left pivot. 2. Slide the door’s right pivot off the right frame post. 3.

  • Page 199: Exit Door And Exit Roller

    Removing the Exit Door and Exit Roller 1. Remove the right cover. 2. Remove the left cover. 3. At the right side of the printer, remove the cap/wipe/purge electric clutch. Use a small, flatblade screwdriver to release the clutch from the shaft. Also remove the right-side keyed, white plastic bushing.
  • Page 200 Exit door Exit roller Cap/Wipe/Purge Lower electric exit clutch guide Right keyed bushing Exit roller drive pulley Left keyed bushing Lift release with small screwdriver 840-4-08 Figure 6-6. Removing the Exit Door and Exit Roller 6-10 ii LINX™ Solid Inkjet 100 Printer Service Manual...
  • Page 201 Removing the Ink Loader Even when the printer is turned off, AC line voltages may be present at the printer heaters while the printer is plugged into AC WARNING power. 1. Turn off the printer and remove the power cord. Allow the ink loader to cool.

  • Page 202: Ink Loader

    Ink loader Wiring harnesses Vacuum/ pump module 840-4-09 Figure 6-7. Removing the Ink Loader Reverse these steps to install the ink loader. Refer to “Wiring Diagrams” in Appendix C for illustrations showing how to route the ink loader’s wiring harness. 6-12 ii LINX™...

  • Page 203: Fans

    Fans Removing the Left Fan 1. Remove the left cover. 2. Disconnect the wiring harnesses leading to the left fan. 3. Remove the two screws securing the left fan to the side frame. Remove the fan. Left fan 840-4-25 Figure 6-8. Removing the Left Fan Reverse these steps to install the left fan.
  • Page 204 Removing the Drum Fan 1. Remove the right cover. 2. Disconnect the drum fan’s wiring harnesses. 3. Remove the three screws securing the drum fan in place. Remove the fan. Drum fan wiring harness Drum fan Bulkhead bracket 840-4-10 Figure 6-9. Removing the Drum Fan Reverse these steps to install the fan.

  • Page 205: Main Board

    Main Board 1. Power down the printer. Leave the power cord plugged in to provide a ground path for static discharges. Remove the interface cables. 2. Loosen the two rear panel securing screws. 3. Slide out the main board. Refer to Figure 6-9. If you are replacing the main board, transfer the socketed realtime clock/NVRAM chip and the printer ID chip (location U390) to the new board so the printer’s settings and Ethernet address are retained.
  • Page 206 Power supply Even when the printer is off, AC line voltage may be present at the printer heaters while the printer is plugged into AC power. WARNING 1. Turn off the printer and remove the power cord. 2. Remove the right cover. 3.
  • Page 207 Wiring harnesses Power supply 840-4-32 Figure 6-11. Removing the Power Supply Removal and Replacement 6-17...

  • Page 208: Power Control Board

    Power Control Board 1. Turn off the printer and remove the power cord. 2. Remove the right cover. 3. Remove the left cover. 4. Remove the top cover. 5. Remove the rear cover. 6. Remove the ink loader. 7. Remove the main board. 8.
  • Page 209 Cover plate Power control board 840-4-35 Figure 6-12. Removing the Power Control Board 11. Disconnect the wiring harnesses leading to the power control board. 12. Remove the four screws securing the power control board cover plate. Remove the plate. 13. Remove the four screws securing the power control board in place.
  • Page 210 Paper/Drum Heater Disconnect the power cord. AC voltages may be present at the heaters, even with the printer turned off. WARNING 1. Remove the right cover. 2. Remove the left cover. Paper / Drum heater Wiring harness 840-4-16 Figure 6-13. Removing the Paper/Drum Heater 3.

  • Page 211: Upper Feed Roller Assembly

    5. At the front of the paper/drum heater remove the two screws securing the heater to the inside of the printer frame. Do not confuse the mounting screws with the nearby smaller, brass- colored assembly screws. Reverse these steps to install the paper/drum heater. Upper Feed Roller Assembly 1.
  • Page 212 Disconnect head tilt spring Upper feed roller shaft Feed drive belt Slot Compound gear Upper feed roller electric clutch 840-4-13 Figure 6-14. Remove the Upper Feed Roller Assembly (left side) 6. Front: Open the front door and remove the drum maintenance drawer.
  • Page 213 9. Disconnect the wiring harness leading from the upper feed roller assembly to the inside the left side of the printer frame. 10. Remove the C-clip located on the left-inside printer frame securing the upper feed roller assembly in place. 11.
  • Page 214 Drum/Transfix Assembly NOTE: When the drum (see Drum/Transfix Assembly) is replaced, the new drum should be conditioned using the Seal Drum print suite before the printer is returned to normal service. The Seal Drum suite is comprised of five clear solid-fill prints. 1.
  • Page 215 Exit roller drive belt tensioner Wiring harness Tilt spring Exit roller drive belt screw Compound gear Remove drum/transfix assembly screws C-clip 840-4-19 Figure 6-16. Removing the Drum Transfix Assembly (Left Side) 12. Right side. Remove the Y-axis belt drive assembly. 13.
  • Page 216 17. Remove the five screws securing the right side of the drum/ transfix assembly to the print engine. Note that one screw is removed with a hex key. 18. Carefully, lift and remove the drum/transfix assembly. Protect the drum surface. Wiring Left frame harnesses...

  • Page 217: Drum Position Sensor Assembly

    Reverse these steps to install the drum/transfix assembly. NOTE: Upon reassembly, install the hex-keyed screws first; they align the drum/transfix assembly to the engine frame. Make these adjustments after installing a new drum. 1. Ensure the drum position encoder sensor gap. 2.
  • Page 218 Mark on the drum shaft to align with the home flag Drum home flag Drum position encoder wheel 840-4-17 Figure 6-18. Marking the Drum Home Flag Sensor Alignment 6. Rotate the tilt gear to orient the gear’s missing teeth to the drum position sensor assembly’s rear mounting screw.
  • Page 219 Slide the retaining spring out of the Groove groove Drum position sensor assembly Screws 840-4-18 Figure 6-19. Removing the Drum Position Sensor Assembly Reverse these steps to reinstall the drum position sensor assembly. The drum must be in the same position relative to the drum position encoder wheel when the drum position sensor assembly was removed.

  • Page 220: Printhead

    Printhead Even when the printer is turned off, AC line voltages may be present at the printer heaters while the printer is plugged into AC power. The printhead is hot. WARNING 1. Remove the right cover and the left cover. 2.
  • Page 221 Silicone Disconnect reservoir plugs 840-4-23 Figure 6-20. Plugging the Reservoir Holes 8. Rotate the removal tool’s plastic leg into its up position. Slide the removal tool’s standoff locks inward. 9. Place a few sheets of paper between the printhead and the drum to protect the drum surface.
  • Page 222 Loosen Install mounting removal screws tool Slide lock to secure to printhead Removal tool leg (in up position) 840-4-24 Figure 6-21. Removing the Printhead Installation. If not already in place, install the printhead’s data ribbon cable to the printhead. 1. Install the printhead with the tile mount about half-way back. Work the head up/down on each side to be certain the head is all the way down and seated.

  • Page 223: X-Axis Motor And Drive Assembly

    3. Torque the mounting screws to 20 in./lbs. 4. Perform a “Cold” Printhead-To-Drum Spacing Adjustment, followed by a “Hot” Printhead-To-Drum Spacing Adjustment. X-axis Motor And Drive Assembly Reveiw these general operation requirements before servicing the X- axis motor and drive assembly. •...
  • Page 224 4. Remove the two screws securing the X-axis motor and bracket in place. 5. Rotate the black, plastic retainer counter-clockwise. 6. Lift up on the bottom portion of the X-axis drive yoke. Lift up on the yoke and remove the upper portion of the yoke. 7.
  • Page 225 Reassembly of the X-axis Motor and Drive Assembly For reassembly, apply a small amount of grease on the tip of the nose cone. Apply a small amount, 3 dabs, on the threads of the X-axis shaft. Be sure to rotate the black, plastic retainer so it ends locks the yoke in position.
  • Page 226 X-axis motor X-axis drive yoke (install top first) Gear Nose cone Retainer E790-42-S Figure 6-23. Installing the X-axis Motor and Drive Assembly 3. Install the upper yoke leg by hooking it into the stiffener tab: pivot toward the side frame until it hooks then pivot back out. Installing the yoke legs requires orienting the stop collar to allow access to the tabs.

  • Page 227: Y-Axis Belt Drive Assembly

    6. Engage the yoke span and the un-mounted yoke leg by rotating the end tabs of the span to fit through the large rectangular hole of the leg. Orient so the parts are coupled perpendicular to one another. 7. Insert the free span end of this assembly into the upper leg opening and orient to couple them.
  • Page 228 Y-axis belt assembly Never remove these screws Tension screws 840-4-12 Figure 6-24. Removing the Y-axis Belt Drive Assembly 4. Remove the three tension set screws securing the Y-axis belt drive assembly to the engine frame. Remove the assembly with its two belts. NOTE: Tension the drive belts using the procedure, “Y-axis belts tension adjustment.”...
  • Page 229 Y-axis (Drum) Motor and Process Motor 1. Remove the right cover. 2. Remove the left cover. 3. Remove the front panel. 4. Remove the drum maintenance drawer. 5. If you are removing the Y-axis motor, remove the Y-axis belt drive assembly. 6.
  • Page 230 Process motor Y-axis motor Drum transfix assembly 840-4-21 Figure 6-25. Y-axis (Drum) Motor and Process Motor Removing the Paper Path Motor 1. Remove the right cover. 2. Disconnect the paper path motor wiring harness from the power control board. Free its wiring harness from the cable restraints.
  • Page 231 Remove three screws Paper path motor 840-4-28 Figure 6-26. Removing the Paper Path Motor Removal and Replacement 6-41...

  • Page 232: Cap/Wipe/Purge Assembly

    Cap/Wipe/Purge Assembly Even when the printer is turned off, AC line voltages may be present at the printer heaters while the printer is plugged into AC power. WARNING 1. Remove the right cover. 2. Remove the left cover. 3. Disconnect the head-tilt spring. Tilt back the printhead and center it.
  • Page 233 Vacuum Cap Wipe/ Purge inlet assembly Short pin screw Long pin screw Short pin screw 840-4-43 Figure 6-27. Removing the Cap/Wipe/Purge Assembly Removing Cap/Wipe/Purge Belts 1. Remove the right, left and top covers. 2. Disconnect the head-tilt spring. Tilt back the printhead. 3.
  • Page 234 5. At the right side of the printer, slide the metal vacuum hose out of the cap/wipe/ purge unit. 6. Unlatch the timing belt lock of each belt to free each belt. When installing new belts, reverse these steps and attach each belt so that the pointer on each belt lock points at the index mark on the printer side frames.
  • Page 235 Removing Stripper Finger Assemblies 1. Remove the right, left and top covers. 2. Upper stripper finger assembly. At the right side of the printer, remove the transfix solenoid bracket. 3. Remove the cutting screw securing the right end of the upper stripper finger assembly to the printer frame.
  • Page 236 Upper stripper finger assembly Lower stripper finger assembly Cam rider Transfix Extruded roller Spring C-clip Bushing Bushing Spring Spring unit C-clip Cutting screw 840-4-27 Figure 6-29. Removing Stripper Finger Assemblies Removing the Maintenance Cam Roller and Electric Clutch 1. Remove the right cover. 2.
  • Page 237 5. Remove the right I/O board. 6. At the right side of the printer, use a small, flatblade screwdriver to unlock the maintenance cam roller flag from the end of the maintenance cam roller. 7. Inside the left-side printer frame, remove the C-clip securing the maintenance cam roller in place.
  • Page 238 Removing Maintenance Drawer Counter Connector Assembly Allow the printer to cool for 30 minutes. WARNING 1. Remove the right, left and top covers. 2. Remove the ink loader. 3. Remove the maintenance drawer. 4. Disconnect the maintenance drawer counter connector assembly’s wiring harness from the power control board.

  • Page 239: Maintenance Drawer Counter Connector Assembly

    Disconnect wiring harness Maintenance drawer counter connector assembly 840-4-64 Figure 6-31. Removing Maintenance Drawer Counter Connector Assembly Removal and Replacement 6-49...
  • Page 240 Removing Preheater Exit Sensor Allow the printer to cool for 30 minutes. WARNING 1. Remove the right, left and front covers. 2. Remove the upper feed roller assembly. 3. Remove the paper/drum heater. 4. Disconnect the preheater exit sensor wiring harness from the J170 of the left I/O board.
  • Page 241 Disconnect wiring harness Left I/O board Transfix roller Preheater exit sensor in its bracket Drum Remove screw 840-4-65 Figure 6-32. Removing the Preheater Exit Sensor Removal and Replacement 6-51...
  • Page 242 Removing the Drum Temperature Sensor 1. Remove the right cover, 2. Remove the left cover. 3. Remove the top cover. 4. Remove the ink loader. 5. Unplug the drum temperature sensor from the left I/O board. 6. Remove the screw securing the drum temperature sensor to the printer frame.
  • Page 243 Installing RAM DIMMs The printer accepts two SDRAM DIMMs which are 64 Mbyte in size. The printer recognizes any acceptable size SDRAM DIMM in any RAM DIMM slot. Use the following steps to installing new RAM DIMMs. 1. Power down the printer. Leave the power cord plugged in to provide a ground path for static discharges.
  • Page 244 Real time clock/NVRAM DIMMS Code ROM DIMM Printer ID Main board 840-4-36 Figure 6-35. Installing RAM DIMMs Installing the Code ROM DIMM The code ROM DIMM contains both print engine and PostScript firmware. Use the following steps to resinstall the Code ROM DIMM 1.
  • Page 245 4. To install the code ROM in the keyed DIMM connector, insert the DIMM until it locks in place. When properly inserted, a tab on each end of the connector slips into a notch on each end of the ROM DIMM. 5.
  • Page 246 Installing the Optional Ethernet Network Card 1. Power down the printer. Leave the power cord plugged in to provide a ground path for static discharges. Remove the interface cable. 2. Loosen the two securing screws holding the network card or the cover plate and remove it.
  • Page 247 Installing the Internal Hard Drive 1. Power down the printer. Leave the power cord plugged in to provide a ground path for static discharges. 2. Remove the network card or the network card slot cover plate, whichever is in place. 3.

  • Page 248: Upgrading Software

    Upgrading Software The operating system of the Solid Inkjet 100 printer is capable of reprogramming the embedded software using flash memory technology. When instructed to flash, the OS overlays a special boot program, the flash monitor, onto RAM and reboots the processor. The flash monitor then boots and downloads a formatted data stream containing executable object code into the flash ROM.
  • Page 249 Chapter Printer Networking 7-1...
  • Page 250 Chapter 3 t of c Printer Networking This guide provides information to help you quickly install the ii LINX™ Solid Inkjet 100 Printer in the following environments: • Mac® OS (EtherTalk) • Windows® 95 and Windows® 98 • Windows NT® •...

  • Page 251: Printing A Configuration Page

    Before You Begin Network Configuration • Set up your printer and physcially connect it to the network. See the iiLINX Solid Inkjet 100 User Manual for information about setting up the printer. • Install the Solid Inkjet 100 driver for your printer on every Macintosh and PC that will send print jobs to the printer.
  • Page 252 Setting the Printer’s IP Addressing Parameters In order to install the printer in a network environment, obtain the information listed in Table 3-1. It might be helpful to write down this information so you can refer to it during the configuration procedure. To avoid any network conflicts, contact your system administrator for the appropriate IP address settings.
  • Page 253 Setting IP Parameters from the Front Panel 1. When the front panel displays READY TO PRINT, press the down-arrow button until Menu is highlighted. Press the Select button. 2. Press the down-arrow button until Network Settings is highlighted. Press the Select button. 3.
  • Page 254 Setting IP Parameters—DHCP Dynamic Host Configuration Protocol (DHCP) is a system in which Windows NT servers can allocate IP addresses dynamically. Under DHCP, the server gives the printer (called a DHCP client) an IP address when the printer is reset. 1.

  • Page 255: Ethernet Interface

    ® Ethernet Interface ® Built-in Ethernet Connector The printer’s built-in Ethernet® connector has the following connections and indicators: 1. LINK indicator—on indicates a working connection to a hub; off indicates no connection to a hub. 2. RCV indicator (green)—blinks while the network interface is receiving.
  • Page 256 ® Optional Ethernet Interface Card The optional Ethernet interface card (Figure 7-1) has the following connections and indicators: 1. TX indicator (yellow)—blinks while the network interface is transmitting. 2. RX Link indicator (green)—blinks while the network interface is receiving. 3. Speed indicator (yellow)—on indicates 100 Mbps; off indicates 10 Mbps.
  • Page 257 ® Ethernet Cables and Termination NOTE: To fully comply with EMI (electro-magnetic interference) specifications, the use of shielded or screened cables may be required. “Shielded” describes IBM-defined cables used with the DB-9 connector. “Screened” describes cables that are electrically similar to Category 4 UTP (Unshielded Twisted Pair), but with an added shield or screen.
  • Page 258 ® OS: Ethertalk Configuration NOTE: The printer’s AppleTalk connection works with Macintosh System software 7.0, 7.1, 7.5, 7.6, 8.0, 8.1, and 8.5. Finding the Printer’s Name in the Chooser 1. From the Apple menu, select Chooser. 2. In the left-hand side of the Chooser, find the LaserWriter 8 icon.
  • Page 259 ® ® Novell NetWare Configuration Using the Quick Configuration Wizard Log On to the File Server NOTE: Many of the operations performed using the PhaserShare Administrator require SUPERVISOR privileges (for example, creating queues). • NetWare 3.x. Log on to the default NetWare file server as SUPERVISOR or SUPERVISOR equivalent.
  • Page 260 Launch the Quick Configuration Wizard Click Quick Configuration to launch the Quick Configuration Wizard. Configure the Printer and Set Up Queues 1. If desired, change the Print Server Name or Printer Name. 2. Select connection mode(s) by checking the box(es) for Bindery Services, NDS Services, or both.
  • Page 261 Verify Information and Finish the Configuration After you have entered the configuration information, the Quick Configuration Wizard displays the Configured Printer Information dialog box, which reports the information you have entered. 1. Verify that the information is correct. • If the information is correct, click Apply Changes. •...
  • Page 262 ® ® ™ Windows 95 and Windows 98: PhaserPort Software TCP/IP Configuration for a PC If you do not already have a TCP/IP address configured for your PC, contact your system administrator to ensure that the configuration is made according to your company guidelines. If there is no TCP/IP network already in place, configure your PC with a unique address such as 192.1.1.1.
  • Page 263 6. Click Unzip in the WinZip Self-Extractor window (this will copy the program files to your hard drive). 7. Click OK when the files have successfully unzipped. 8. When the Tektronix PhaserPort Setup screen comes up, click Next. 9. When the Tektronix PhaserPort Installation screen comes up, click Next.
  • Page 264 Install the Driver 1. In the Add Printer Wizard, click Next. Choose Local printer, the click Next. 2. The Manufacturers and Printers dialog box is displayed. Click Have Disk. 3. From the Install From Disk dialog box, type: d:\ (where d is the CD-ROM drive). Click OK. 4.
  • Page 265 4. Highlight PhaserPort and click OK; this displays the Add PhaserPort dialog. a. In the Description field, enter a name for the port (this can be the printer name/model, location, or any other descriptive name of your choice), such as SIJ100-Network.
  • Page 266 Creating Network Port Configuration The Solid Inkjet printers support two types of network ports: • • AppleTalk The following procedure covers LPR ports; for information on AppleTalk ports, refer to “Creating an AppleTalk Port” following this section. Creating LPR Printing Adding an LPR port: 1.
  • Page 267 14. Select Not shared, and click Next. 15. If you want to print a Test page, select Yes, and click Finish. Creating an AppleTalk Port Adding an AppleTalk Port: 1. Click on Start, Settings, and Printers. 2. In the Printers dialog box, double-click Add Printer. 3.

  • Page 268: Installing Printer Software

    Installing Printer Software NOTE: For network installation/configuration, see the iiLINX Solid Inkjet 100 User Manual. ® Windows 95 Procedure 1. Before you begin, make all physical connections from the PC to the Solid Inkjet 100 to allow the printer to be recognized as a new hardware device.
  • Page 269 4. Click on Have Disk. 5. The Install from Disk screen will appear. Type: d:\ (or the appropriate drive for your CD-ROM in the copy manufacturer’s files box). Click OK. 6. The Sterling iiLINX SIJ 100 will appear. Click Next. 7.
  • Page 270 3. The Add Printer Wizard screen should appear. Click Next. 4. Select Local printer. Click Next. 5. Insert the device drivers CD-ROM into the CD-ROM drive and select Have Disk. 7-22 ii LINX™ Solid Inkjet 100 Printer Service Manual...
  • Page 271 6. The Install from Disk screen will appear. Type: d:\ (or the appropriate drive for your CD-ROM in the copy manufacturer’s files box). Click OK. 7. The Sterling iiLINX SIJ 100 Printer selection will appear. Click Next. Printer Networking 7-23...
  • Page 272 8. Click on the port you want to use with the printer. (For local parallel port printing, use LPT1.) Click Next. 9. You can type a name for the printer or use the default name. You can also select the printer as a default printer if desired. Click Finish.
  • Page 273 ® Windows NT 4.0 Procedure 1. Before you begin, make all physical connections from the PC to the Solid Inkjet 100 to allow the printer to be recognized as a new hardware device. 2. Reboot your PC. The New Hardware Found screen will appear briefly.
  • Page 274 4. Select the box labeled LPT1 (local port) and click Next. 5. Insert the device drivers CD-ROM into the CD-ROM drive and select Have Disk. 7-26 ii LINX™ Solid Inkjet 100 Printer Service Manual...
  • Page 275 6. The Install from Disk screen will appear. Type: d:\ (or the appropriate drive for your CD-ROM in the copy manufacturer’s files box). Click OK. 7. Highlight the Sterling iiLINX SIJ100 printer selection, click Next. Printer Networking 7-27...
  • Page 276 8. Type in the name of the printer, then click Next. 9. Select Not Shared, then click Next. 7-28 ii LINX™ Solid Inkjet 100 Printer Service Manual...
  • Page 277 10. Click Finish. The Printer should now be installed. You can print a test page for verification. Printer Networking 7-29...

  • Page 278: Macintosh Software

    ® Macintosh Software Install 1. Insert the printer’s CD-ROM. 2. Double-click on the installer and follow the online instructions. Set Up the Driver 1. From the Apple menu, select Chooser. 2. Click the icon of the printer driver (LaserWriter 8) on the left side of the window.
  • Page 279 Enabling EtherTalk The EtherTalk network protocol is enabled from the front panel as follows: 1. Allow the printer to warm up to its idle, “Ready to Print” state. 2. Scroll to the selection Menu and press the Select button. 3. Scroll to the selection Network Settings and press the Select button.
  • Page 280 7-32 ii LINX™ Solid Inkjet 100 Printer Service Manual...
  • Page 281 Appendix Material Number Listings A-1...
  • Page 282 Appendix A Material Number Listings Illustrated Parts Catalog ....... . A-3 Service Tools .
  • Page 283 Illustrated Parts Catalog This section provides parts listings and exploded view illustrations of field-replaceable units for the Solid Inkjet 100 Printer. Material Number Listings A-3...
  • Page 284 Table A-1. Cabinet parts Item Part Number Serial Number Name and Description Number Effective/ Discontinued 200-4366-00 Right cover 200-4257-00 Front cover, jam access door 214-4814-00 Hinge, Front cover pivot 650-4039-00 Front cover, control panel 200-4365-00 Left cover 200-4495-00 Exit cover 200-4367-00 Top cover with inkload door 200-4377-00...
  • Page 285 0388-21 Figure A-1 Cabinet parts Material Number Listings A-5...
  • Page 286 Table A-2. Imaging Parts Item Part Number Serial Number Name and Description Number Effective/ Discontinued 650-4027-00 Y-axis pulley assembly 214-4651-01 Drum maintenance actuators, left and right 351-1051-01 Maintenance drawer guide, left 436-0389-00 Maintenance drawer 351-1053-00 Maintenance drawer guide, right 650-3617-00 Spring, transfix actuation.
  • Page 287 0388-18 Figure A-2. Imaging Parts Material Number Listings A-7...
  • Page 288 Table A-3. Paper Path Parts Item Part Number Serial Number Name and Description Number Effective/ Discontinued 351-1045-00 Guide, media tray, right 351-1032-00 Guide, pick assembly 351-1046-00 Guide, media tray, left 401-0778-01 Lower feed roller 401-0813-01 Paper pick roller 650-3978-00 Drum/preheater assembly 351-1047-00 Upper feed assy, top half, with circuit bd 351-1048-00...
  • Page 289 0388-16 Figure A-3. Paper Path Parts Material Number Listings A-9...
  • Page 290 Table A-4 Motor and fan parts Item Part Number Serial Number Name and Description Number Effective /Discontinued 147-0086-00 X-axis motor with gear 650-3621-00 X-axis drive assembly (see 650-3621 below) 119-5876-00 Drum fan 147-0180-01 Paper path motor 147-0082-00 Y-axis motor 147-0108-01 Process motor, with encoder 119-5781-00 Main fan...
  • Page 291 0388-14 Figure A-4. Motor and Fan Parts Material Number Listings A-11...
  • Page 292 Table A-5. Circuit Board Parts Item Part Number Serial Number Name and Description Number Effective /Discontinued 671-4194-50 I/O board, right 671-4195-50 I/O board, left 386-6997-00 Blank cover plate (hard drive) 671-3994-01 Optional Ethernet interface card 386-6998-01 Blank cover plate (interface card) 671-4892-00 Flash ROM DIMM, English 671-4893-00...
  • Page 293 0388-13 Figure A-5. Circuit Board Parts Material Number Listings A-13...
  • Page 294 Table A-6. Solenoid and Clutch Parts Item Part Number Serial Number Name and Description Number Effective/ Discontinued 401-0792-00 Electric clutch, upper feed roller, exit roller, printhead maintenance 401-0808-00 Electric clutch, pick roller 401-0807-00 Electric clutch, drum maintenance 401-0792-00 Electric clutch, cap/wipe/purge drive 148-0301-01 Solenoid, transfix assembly A-14 ii LINX™...
  • Page 295 0388-23 Figure A-6. Solenoid and Clutch Parts Material Number Listings A-15...
  • Page 296 Table A-7. Gear and Belt Parts Item Part Number Serial Number Name and Description Number Effective/ Discontinued 650-3619-00 Pulley, lower paper transport. Part of 650-3619-00 Gear Kit 650-3615-00 Paper feed roller drive belt. Part of 650-3615-00 Belt Kit 650-3615-00 Tensioner, process belt. Part of 650-3615-00 Belt Kit 650-3619-00 Lower process, gear/pulley...
  • Page 297 0388-22a Figure A-7. Gear and Belt Parts Material Number Listings A-17...
  • Page 298 Table A-8. Sensor and Flag Parts Item Part Number Serial Number Name and Description Number Effective /Discontinued 650-3618-00 Cap/wipe/purge home flag. Part of 650-3618-00 Flag Kit 650-3618-00 Drum maintenance cam home flag. Part of 650-3618-00 Flag Kit 386-6902-00 Media tray sense flag assembly 650-3618-00 Paper out sensor flag.
  • Page 299 0388-15 Figure A-8. Sensor and Flag Parts Material Number Listings A-19...

  • Page 300: Service Tools

    Service Tools Table A-9 Service tools Part Number Serial Number Name and Description Effective /Discontinued 003-1489-00 Y-axis encoder disk spacer tool 003-1500-00 Y-axis belt tensioner 006-7997-00 Grease, Rheolube 768 012-1535-00 Cable, Diagnostics,PC, DB-9F to DB25M 012-1543-00 Cable, adapter, diagnostics 003-1707-00 +40 volt service plug and jumper 003-1749-00 Head-to-drum calibration tool kit...
  • Page 301 Parts Kits Table A-10. Parts Kits Part Number Serial Number Name and Description Effective /Discontinued 650-3615-00 Solid Inkjet 100 Belt Kit 650-3616-00 Solid Inkjet 100 Cable Kit 650-3618-00 Solid Inkjet 100 Flag Kit 650-3619-00 Solid Inkjet 100 Gear/Pulleyt Kit 650-3620-00 Solid Inkjet 100 Hardware Kit Part Number Sub-Part Number...
  • Page 302 Table A-10. Parts Kits (continued) Part Number Sub-Part Number Flag Kit (Not available individually) 650-3619-00004-3879-00 Shipping Box 334-7987-01 White Tektronix Label 401-0715-00 Eccentric Shaft Compound Gear 401-0727-00 Idler Pulley 401-0728-00 Drive Shaft Pulley 401-0795-00 Preheat Entry Gear/Pulley 401-0796-00 Idler #1 Paper Path Gear 401-0797-00 Idler #2 Paper Path Gear 401-0798-01...

  • Page 303: Supplies And Accessories

    Supplies and Accessories Table A-11. Supplies and Accessories Part Number Serial Number Name and Description Effective /Discontinued FSD10695 Solid Inkjet 100 Cleaning Kit FSD10393 Solid Inkjet Swabs/Pads (10) 348-1572-00 Separator pad, paper FS016-1752-00 Maintenance cartridge kit; roller and counter 436-0370-00 Waste ink tray 013-0299-00 Parallel cable adapter, 1284C to 1284B...
  • Page 304 A-24 ii LINX™ Solid Inkjet 100 Service Manual...

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