Xerox DocuPrint 100 Operator's Manual

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Xerox DocuPrint
100/115/135/155/180
EPS
Operator Guide
701P21081
Version 3.7
July 2003

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Summary of Contents for Xerox DocuPrint 100

  • Page 1 Xerox DocuPrint 100/115/135/155/180 Operator Guide 701P21081 Version 3.7 July 2003...
  • Page 2 Printed in the United States of America. Publication number: 701P21081 Xerox® and all Xerox products mentioned in this publication are trademarks of Xerox Corporation. Products and trademarks of other companies are also acknowledged. Sun® and Sun Blade are registered trademarks of Sun Microsystems in the US and other countries.
  • Page 3: Table Of Contents

    Documentation ..........xix DocuPrint 100/115/135/155/180 EPS documentation ..xix Printing the customer documentation .
  • Page 4 Table of contents Attention light ....... . . 1-20 Purge tray ........1-20 Feeder trays .
  • Page 5 Table of contents Performing an immediate shutdown and reboot ... . . 3-4 Restarting the DocuSP software ......3-4 Powering off the system .
  • Page 6 Table of contents Solving Macintosh problems ..... . 5-3 Solving DigiPath problems ......5-3 Troubleshooting Graphical User Interface (GUI) problems .
  • Page 7 Table of contents Adjusting the decurler lever ......5-52 Troubleshooting the 36-track tape drive ..... . . 5-53 Performing basic recovery .
  • Page 8 Table of contents viii Operator Guide...
  • Page 9: Safety

    The laser danger labels on the system are for Xerox service representatives and are on or near panels or shields that must be removed with a tool.
  • Page 10: Ozone Information: U. S. Only

    1-800-828-6571 to request the Xerox publication 600P83222, OZONE. Operation safety: U. S. Your Xerox equipment and supplies have been designed and tested to meet strict safety requirements. They have been approved by safety agencies, and they comply with environmental standards.
  • Page 11: Operation Safety: Europe

    Disconnect the power cord from the electrical outlet and call service to correct the problem. If you need any additional safety information concerning the equipment or materials Xerox supplies, call Xerox Product Safety at the following toll-free number in the United States: 1-800-828-6571 For customers outside the United States, contact your local Xerox representative or operating company.
  • Page 12: Electrical Supply

    This product should not be placed in a built-in installation unless proper ventilation is provided, please contact your Xerox representative for advice. Never push objects of any kind into the ventilation vents of the product.
  • Page 13: Maintenance

    A full declaration of conformity, defining the relevant directives and referenced standards, can be obtained from your Xerox representative. In order to allow this equipment to operate in proximity to...
  • Page 14: Radio And Telecommunications Equipment Directive (Europe Only)

    Radio and telecommunications equipment directive (Europe only) Certification to 1999/5/EC Radio Equipment and Telecommunications Terminal Equipment Directive: This Xerox product has been self-certified by Xerox for pan- European single terminal connection to the analog public switched telephone network (PSTN) in accordance with Directive 1999/5/EC.
  • Page 15: For Further Information

    For further information For more information on Environment, Health and Safety in relation to this Xerox product and supplies, please contact the following customer help lines: Europe:+44 1707 353434 USA:1 800 8286571 Canada:1 800 8286571 Operator Guide...
  • Page 16 Safety Operator Guide...
  • Page 17: Introduction

    Introduction This document provides information on how to perform operator tasks for the DocuPrint 100/115/135/155/180 Enterprise Printing System (EPS). About this guide Before using this documentation, become familiar with its contents and conventions. Contents This guide contains the following: •...
  • Page 18: Conventions

    • Appendix B, “Supplies,” provides a summary of the paper that are used most often and the necessary supplies, their order numbers, and how to order them from Xerox. • The Glossary defines terms and abbreviations used in this book.
  • Page 19: Documentation

    Documentation This section lists related publications and provides information on printing the customer documentation. DocuPrint 100/115/135/155/180 EPS documentation The following documents contain information on the Xerox DocuPrint 100/115/135/155/180 EPS: • Xerox DocuPrint 100/115/135/155/180 EPS Electronic Customer Documentation CD •...
  • Page 20: Printing The Customer Documentation

    Introduction • Xerox DocuPrint 100/115/135/155/180 EPS Operator Training Instructor Guide • Xerox DocuPrint 100/115/135/155/180 EPS Operator Training Participant Guide • Xerox DocuPrint 100/115/135/155/180 EPS Programmer/ Administrator Self-Study Printing the customer documentation To print the latest version of the customer documentation: 1.
  • Page 21: Overview

    Functional overview The Xerox DocuPrint 100/115/135/155/180 EPS prints high quality, high resolution monochrome documents in simplex or duplex mode at high production speeds, from LCDS, PostScript, PCL, and other data streams.
  • Page 22: Host Connectivity Options

    ** 600 by 600 dpi input resolution supported for full page IOCA only Host connectivity options The Xerox DocuPrint 100/115/135/155/180 EPS can receive data from a host in the following ways: • Over a channel with bus and tag cable connection •...
  • Page 23 Overview Figure 1-1. Configurations supported for the Xerox DocuPrint 100/115/135/155/180 EPS 1. Sun UNIX client workstation 2. Apple Macintosh client workstation 3. Network connection 4. Controller 5. PC client workstation 6. Mainframe host computer 7. Bus and tag cables (channel connection) 8.
  • Page 24: Data Formats Supported

    Overview Data formats supported The Xerox DocuPrint 100/115/135/155/180 EPS can print the following data formats: • ASCII • LCDS • • • PostScript • TIFF The system prints LCDS data from a mainframe host computer, emulating an IBM 4245 or 3211 page printer. The printing...
  • Page 25: Stock Sizes

    • Weight • Type • Color For more comprehensive information on paper stocks for Xerox printers, refer to Helpful Facts about Paper. Stock sizes The Xerox DocuPrint 100/115/135/155/180 EPS supports the following sizes of stock: Table 1-2. Stock sizes Size in...
  • Page 26: Paper Weights

    Overview Paper weights The DP 100/115/135/155/180 EPS supports the following range of paper weights: 16–110 pound / 60–200 gsm Other paper weights should not be used. NOTE: The equivalent grams per square meter of 20 pound paper is actually 75 gsm. However, there is no standard 75 gsm paper.
  • Page 27: General Paper Characteristics To Look For

    Overview General paper characteristics to look for When selecting paper, look for the following: • Low moisture content (a paper to moisture ratio below 5.7 percent). Paper with higher moisture content may curl and jam. • Smooth surface • Moisture resistant wrapping •...
  • Page 28 Overview Figure 1-2. DocuSP Print Services main window DocuSP Print The DocuSP Print Services main window is the starting point for Services main all printing related software tasks and most of the system window administration activities for the printer. It contains a menu bar with keywords to access three menus and five software module buttons that access windows for major system functions.
  • Page 29 Overview NOTE: If the system has the NPS/IPS Extension, a fifth item on this menu is [Boot IPS/NPS]. This item allows you to switch between NPS/IPS and EPS modes. When the system is in NPS/ IPS mode, the last option on the menu is {Boot EPS]. •...
  • Page 30 Overview • Help: Allows access to information on features, functions, and procedures relating to the UNIX software that runs the Sun workstation controller. • DocuSP: Allows you to restart the system. • Boot IPS/NPS: (Appears only if NPS/IPS Extension is enabled.) Enables you to switch between EPS and NPS/IPS print modes.
  • Page 31 Overview • DocuSP Console window: This window displays from the DocuSP software, and displays messages relating to LCDS only. This window is read-only, and only one window can display at a time. Figure 1-3. Console window Operator Guide 1-11...
  • Page 32: Printing Process And Job Flow

    Overview Printing process and job flow This section describes how the system software processes are used as a typical job flows through the system. Figure 1-4. Job flow 1. Job 2. Input Queue 3. Decomposer 4. Output queue 5. Printer Refer to the Job Flow diagram above for the following work flow process.
  • Page 33 Overview 3. Decomposer: The Job Chooser (DC process) reconciles the job attributes with the virtual printer attributes. Once the job is ready for print, the Job Chooser gives the job to the appropriate decomposer (ps_cdf process, pcl_cdf process). 4. Output queue: After decomposition, the job is stored in the output queue.
  • Page 34: Printer Overview

    The Xerox DocuPrint 100/115/135/155/180 EPS printer is a monochrome printer. If it receives print jobs that contain color commands, it prints them in black or shades of gray.
  • Page 35 B5, the printer can print at maximum speed. To print these sizes, the printer requires the optional small paper kit. Monthly print The monthly print volume for the Xerox DocuPrint Enterprise volume Printing Systems is up to 6 million impressions.
  • Page 36: Printer Components

    Printer components The components and special features of the Xerox DocuPrint 100/115/135/155/180 EPS printer are shown in the following figure. Figure 1-6. Printer components 1.
  • Page 37: Printer Control Console

    Overview Printer control console The printer control console is the color monitor located on top of the printer. It keeps you informed of the printer status, and enables you to control certain functions of the printer, such as stopping printing and continuing an interrupted job, without returning to the controller.
  • Page 38 Overview Figure 1-7. Printer control console 1. Language icon 2. Printer icon 3. Fault List icon 4. Tools icon 5. Guarded Tools icon 6. Clear button 7. Continue button 8. Stop button 9. Sample button 10. Brightness control thumbwheel 11. Icons area 12.
  • Page 39 Overview Language icon Selects the language for messages displayed on your printer control console. Printer icon Displays the printer mimic diagram. (This is the default display on the printer control console.) Fault List icon Displays the Fault List screen. Tools icon Displays information on calling for service.
  • Page 40: Sample Tray

    Overview • Line 3. Displays messages concerning masked conditions, such as low dry ink. These messages are preceded by an asterisk. • Line 4. Displays messages that originate at the controller. Sample tray The sample tray, located on top of the printer, receives output such as transparencies, sample sheets from printing jobs, prints from system files such as forms, and waste sheets that cannot be sent to the purge tray.
  • Page 41: Feeder Trays

    Overview Feeder trays Multiple feeder trays can be configured to feed paper for jobs in the most effective manner. For example, the trays can provide nonstop printing of a complex job that requires many paper stocks, or only a few stocks, by using the trays continuous loading capability.
  • Page 42 Overview Figure 1-8. Feeder tray control panel 1. Ready to Open indicator on feeder trays 2. Please Wait indicator on feeder trays 3. Tray Unlock button (feeder) 4. Paper Level indicators on feeder trays Ready to Open Glows green when the tray can be pulled out and paper can be indicator on feeder added to it.
  • Page 43: Stacker Bins

    Overview Stacker bins Each output stacker bin has offsetting capability and a capacity of 2500 sheets of 20 pound or 80 gsm paper. NOTE: This capacity does not apply to 11 by 17 inch and A3 papers. Because of the additional weight these large sheets add to the bins, each bin is restricted to hold only up to 1500 sheets of A3 or 11 by 17 inch papers, for safety reasons.
  • Page 44 Overview Each HCS bin has unlinked double doors to give you easy and safe access for unloading output from the printer. The elevator bin platform automatically rises when the doors are closed after the stacker has been unloaded. Bin control panels Each stacker bin has a control panel consisting of buttons and on stackers indicators.
  • Page 45: Feeder/Stacker Modules

    Overview Feeder/stacker modules The feeder/stacker modules contain the high-capacity feeder trays and the stacker bins. The printer may have up to four feeder/stacker modules (including the inverter feeder/stacker), containing feeder trays 3, 4, 5, and 6, and stacker bins A, B, C, and D.
  • Page 46: Printer Configurations

    Overview Printer configurations The standard printer configuration consists of an inverter feeder/ stacker plus one additional feeder/stacker. Figure 1-11. Printer with inverter feeder/stacker + feeder/ stacker (standard base configuration) In addition, the printer is available with three or four feeder/ stacker modules.
  • Page 47: Printer Options

    Overview NOTE: The bypass transport device is not available for this configuration (four feeder/stacker modules). Printer options The printing system is available in several configurations, and may be connected to a bypass transport. Bypass transport The bypass transport option enables third-party finishing devices to interface directly with the printing system.
  • Page 48: Support And Interface With Feeders

    Xerox sales representative. NOTE: The input enablement device is NOT an option on the Xerox DocuPrint 155 and 180 EPS. The input enablement device is available only for the Xerox DocuPrint 100, 115, and 135 EPS. 1-28 Operator Guide...
  • Page 49: By 10 Inch Enablement Kit

    Overview 7 by 10 inch enablement kit The 7 by 10 inch enablement kit allows the printing system to print on 7 by 10 inch/178 by 254 mm paper size, with throughput speed of up to 206 PPM. Paper paths The paper path is the route that materials (paper, transparencies, labels, and so on) follow through the printer from the feeder trays to the output bins or finisher.
  • Page 50 Overview 1. Processor feeder tray 1 2. Processor feeder tray 2 3. High-capacity feeder tray 3 a. Side 1 of sheet leaving feeder tray b. Drilled holes (on right edge) c. Origin 0,0: portrait orientation 4. High-capacity feeder tray 4 a.
  • Page 51: Bypass Transport Paper Path

    Overview Bypass transport paper path The following figure shows the paper path through the bypass transport, viewed from the front of the printer. Figure 1-17. Bypass transport paper path 1. Sheet path 2. Exit rollers 3. Floor Operator Guide 1-31...
  • Page 52: Controller Overview

    DocuSP GUI on the controller. Controller components The controller consists of a specially-configured Sun workstation and uses proprietary Xerox hardware, firmware, and software. Your controller has one of two possible configurations, described in the following sections. NOTE: Controller hardware configurations are subject to change, to keep up with technology advances.
  • Page 53: Sun Blade Workstation

    Overview Sun Blade workstation The controller is based on either the Sun Blade 1000/2000 or the Sun Blade 2500, workstations with high-performance architecture for complex processing tasks. Figure 1-18. Sun Blade 1000/2000 controller 1. Controller stand 2. Mouse 3. 18/36-track cartridge tape drive (optional) 4.
  • Page 54 Overview Figure 1-19. Sun Blade 2500 controller 1. Display monitor 2. External diskette drive 3. Keyboard 4. Mouse 5. External fixed disk drive (optional) 6. Quarter-inch cartridge (QIC) tape drive 7. Processor 8. DVD-ROM drive 9. 18/36-track cartridge tape drive (optional) 10.
  • Page 55 Processor (system unit) containing the following: – One or two UltraSPARC high-speed processing unit (CPU) modules – One or two 1-GB memory modules NOTE: In Xerox Europe, all printers use a 2 GB memory configuration. – Hard disk drive – High-density, read-only DVD-ROM drive –...
  • Page 56 Overview • DVD-ROM drive: The DVD-ROM drive is a high density, read-only, optical laser storage device used for loading the NPS/IPS operating system and other files. The DVD-ROM drive is located in the processor above the diskette drive. Figure 1-20. Drive locations on Sun Blade 1000/2000 1.
  • Page 57: External Components And Options

    Overview • Back panel: The back panel of the processor has a power receptacle and outlet, connectors, connector openings, and ports. Keyboard The keyboard consists of alphanumeric keys similar to a typewriter, symbols and special character keys, an extended character set, and function keys. The keyboard is one of your main methods of communicating with the printer.
  • Page 58: Controller Stand

    36-track tape drive and one external hard disk drive (required for the NPS/IPS Extension option). Online and offline interfaces The Xerox DocuPrint 100/115/135/155/180 EPS may be configured for either the online interface, the offline interface, or both. Online interface...
  • Page 59 Overview • Allow at least 6 inches / 152 mm of unobstructed space at the front and rear of the processor, so the fan and vents are not blocked. Figure 1-22. Sun Blade 1000/2000 fan and vent locations to keep clear 1.
  • Page 60 Overview Figure 1-23. Sun Blade 2500 fan and vent locations to keep clear 1. Vents in front of processor 2. Vents in back of processor CAUTION Do not place the monitor on top of the processor. Do not block any fan or vent on the front, sides, or rear of the processor. Do not: •...
  • Page 61: Tape Drives Overview

    Socket gateway. 26-track cartridge The 4 GB external SCSI quarter inch cartridge (QIC) tape drive tape drive (QIC) is an external device provided with the Xerox DocuPrint 100/115/ (for resource 135/155/180 EPS. The cartridge tape drive connects to the loading only) controller through the SCSI port on the processor back panel.
  • Page 62 LCDS print jobs. Figure 1-25. 18/36-track cartridge tape drive Peripheral cabinet Some Xerox customers may already have a peripheral cabinet (9-track and 18/36- that houses a 9-track magnetic and an 18/36-track cartridge tape track tape drives) drive.
  • Page 63: Paper Sizing And Print Speed

    – Print the data on an oversized sheet. If you encounter any problems related to paper sizing, contact your lead operator or Xerox service representative. Long and short edge feeding To feed through the printer, the leading edge of the paper must be at least 10 inches long.
  • Page 64: Paper Width And Throughput Speed (Lcds Printing Only)

    Overview Paper width and throughput speed (LCDS printing only) The width of the paper you use for your LCDS print job is directly related to the rate at which the printer can print the job. The rate at which a job prints is called the “throughput speed” and is measured in pages per minute (ppm).
  • Page 65 Overview Table 1-7. Throughput data for DP135 Pitch Paper width Speed 7 to 7.4 in / 178 to 188 mm 154 ppm 7.4 to 9.01 in / 188 to 229 mm 135 ppm 9.01 to 10.19 in / 229 to 259 mm 116 ppm 10.19 to 12.12 in / 259 to 308 mm 96 ppm...
  • Page 66: Paper Size And Pitch Mode Minimum And Maximum

    LCDS PDL command OUTPUT TMODE in the JSL to run the print job in a lower pitch mode. Refer to the OUTPUT TMODE parameter in the Xerox DocuPrint EPS Using LCDS Print Description Language for information on using this command.
  • Page 67 Overview The following figure illustrates the maximum and minimum paper sizes supported in 8 pitch mode. Figure 1-27. 8 pitch mode paper sizes 1. Maximum paper size for 8 pitch mode 2. Minimum paper size for 8 pitch mode 3. Travel direction of sheets out of paper tray Using large paper Large paper sizes with widths of 15.31 to 17 inches / 389 to 432 sizes in 3 pitch...
  • Page 68: Feed Direction For Standard Paper Sizes

    Overview The following figure illustrates the maximum and minimum paper sizes supported in 3 pitch mode. Figure 1-28. 3 pitch mode paper sizes 1. Maximum paper size for 3 pitch mode 2. Minimum paper size for 3 pitch mode 3. Travel direction of sheets out of paper tray Feed direction for standard paper sizes Currently, 14.33 inches / 364 mm is the maximum paper length for which the system supports long edge feeding (5 to 8 pitch...
  • Page 69 Overview European papers Figure 1-29. A4 (210 by 297 mm) paper feeding (long edge feed) Figure 1-30. A3 (297 by 420 mm) paper feeding (short edge feed) US papers Figure 1-31. US Letter (8.5 by 11 inch) paper feeding (long edge feed) Operator Guide 1-49...
  • Page 70 Overview Figure 1-32. US Ledger or US Tabloid (11 by 17 inch) paper feeding (short edge feed) B4 papers There are two versions of B4 paper: European (ISO B4: 9.84 by 13.89 inches / 250 by 353 mm) and Japanese (JIS B4: 14.33 by 10.12 inches / 364 by 257 mm).
  • Page 71: Managing The Printer

    Managing the printer This chapter describes the operator tasks that are related to printing and print quality. Controlling the printer You can perform the following tasks on the DocuSP Print Services window. You can also select them from the Options pull-down menu on the Printer Manager window.
  • Page 72: Powering Off The Printer Immediately

    Managing the printer Powering off the printer immediately 1. Select [Immediate Printer Off] from the Printer menu. 2. Click [Yes] on the confirmation window. Adjusting the registration transport roll levers for heavy paper When you use paper that is heavier than 24 pounds/90 gsm, you must adjust the registration transport roll levers, which are located behind areas 2 and 4.
  • Page 73: Loading Paper

    Managing the printer For systems with small paper (7 by 10-inch/178 by 254 mm) enablement: Systems with this option have three levers. To process heavy papers, turn the levers as shown in the following figure. Turn to the left Turn to the right Turn to the right Figure 2-2.
  • Page 74 Managing the printer • The printer stops feeding paper from any tray when a ¼-inch/ 6 mm stack remains in the tray. 1. Unlock the tray that you want to load, using one of the following methods: • On the printer: Press the Tray Unlock button on the front of the tray.
  • Page 75 Managing the printer 3. Place the paper in the tray, following the instructions on the labels. Figure 2-5. Tray labels 1. Paper edge guide lines 2. Loading instructions Do the following: • Remove any damaged sheets. • Trays 1 and 2: Load paper with the wrapper seam side Trays 3, 4, 5 and 6: Load paper with the curl side up.
  • Page 76 Managing the printer • Ensure that the paper is loaded into the right front corner of the tray. CAUTION Do not load above the MAX line on the paper guide. Figure 2-6. Maximum fill line • After loading paper in tray 1 or 2, adjust the rear guide to touch the paper stack.
  • Page 77 Managing the printer • In tray 3, 4, 5, or 6, adjust the rear and side paper guides to touch the stack. Figure 2-7. Rear and side guides in trays 3, 4, 5, and 6 Operator Guide...
  • Page 78 Managing the printer NOTE: To enable short-edge feed (SEF) for larger papers, load paper with the short edge against the side paper guide and the long edge against the rear guide. Figure 2-8. Large paper loaded for short edge feeding; for example, 11 by 17 inches / 279 by 432 mm 4.
  • Page 79: Unloading A Stacker Bin

    Managing the printer 6. Push the tray in slowly but firmly, until it latches. CAUTION Do not slam the tray closed. 7. If the printer has stopped due to low paper, press the Continue button on the printer console. Unloading a stacker bin Follow this procedure to unload printed output from a stacker bin.
  • Page 80 Managing the printer When a bin is selected, the bin elevator lowers. NOTE: After the bin elevator lowers, the bin cannot be used until it is emptied completely. 2. When the bin elevator stops in the down position, the Ready to Unload indicator lights.
  • Page 81 Managing the printer 4. Carry the loaded container, pallet, or paper stack to a nearby table or paper cart. 5. If you are using a container or pallet, empty it and return it to the stacker bin. Points to note for containers: •...
  • Page 82 Managing the printer • To switch from stacking into a container or pallet to containerless stacking, slide the green tab (located on top of the stacker bin platform) forward until you hear a click. The following figure shows the green tab location. 6.
  • Page 83: Managing The System

    SCSI terminator and following the connection chain toward the Sun workstation 2. Other peripherals 3. Monitor 4. Sun workstation When the operating system finishes rebooting, the Xerox application software starts. When the DocuSP Print Services window displays, power on the printer. Operator Guide...
  • Page 84: Powering On The Printer

    Managing the system Powering on the printer 1. Make sure the printer power cord is securely plugged into the power receptacle, and the power button is pressed on. 2. Log on as the Administrator or Trusted User. 3. On the DocuSP Print Services window, select [Printer On] from the Printer menu.
  • Page 85: Rebooting The System (Warm Boot)

    Managing the system 2. Right click again in the queue list section, and select [Accept Jobs]. 3. Right click in the queue list section, and select [Release Jobs]. Rebooting the system (warm boot) 1. On the DocuSP Print Services window, click the [Queue Manager] icon.
  • Page 86: Performing An Immediate Shutdown And Reboot

    Managing the system 4. When the DocuSp Print Services window closes and an ok prompt appears at the bottom of the screen, enter boot. 5. When the DocuSP Print Services window reopens, release all held queues. (Refer to “Releasing queues,” earlier in this chapter.) Performing an immediate shutdown and reboot Use this procedure when the system requests a reboot during a...
  • Page 87: Powering Off The System

    Managing the system Powering off the system You may be required to power down the system under the following conditions: • Work is being done on an attached printer. • The Sun workstation is being moved. • SCSI peripherals are being added or removed. •...
  • Page 88: Performing An Emergency Power Off

    Managing the system Performing an emergency power off Disconnect the power cable from the power outlet immediately after powering off, and contact your Xerox service representative. Use this procedure to switch off power quickly if any of the following occurs: •...
  • Page 89: Powering Off The Printer

    Managing the system Powering off the printer 1. Power off the controller. 2. Shut off power to the printer by one of the following methods: • Open the right front door of the printer and press the power button. • (U.
  • Page 90: Operating The 18/36 Track Tape Drive

    Managing the system • Open the left door of the printer, and push down circuit breakers CB101, CB102, and CB103. Figure 3-1. Circuit breaker locations Operating the 18/36 track tape drive The external 18/36 track tape drive uses 1/2-inch cartridge tapes.
  • Page 91: Powering Off The Tape Drive

    Managing the system 1. Power switch 2. Message display Powering off the tape drive 1. Press the Ready button. 2. Unload any tape cartridge. Operator Guide...
  • Page 92: Placing The Tape Drive Online

    Managing the system 3. Press the Power button. Placing the tape drive online 1. Load a tape cartridge in the drive. 2. Press the Ready button. If a tape is loaded but the drive is not online, press the Ready button to place the drive online.
  • Page 93 Managing the system If a cartridge is damaged, substitute one that contains a backup version of the data. 1. Hold the cartridge with the smooth side on top and the leader block toward the drive. CAUTION Never force a cartridge into the tape drive. 2.
  • Page 94: Unloading A Tape

    Managing the system Unloading a tape Automatic When a job is finished, the tape drive rewinds the tape and procedure unloads and ejects the cartridge. Manual procedure 1. Press the Ready button to take the tape drive offline. 2. Press the Unload button. 1.
  • Page 95 Managing the system • Every time you pick up a cartridge, ensure that the leader block is latched. • Never carry two or more cartridges loose in a container. Leader blocks can snag on other cartridges and unlatch. • Keep cartridges clean and dry. •...
  • Page 96: Setting File Protection

    Managing the system • Place the two labels in the recessed areas of the cartridge as shown below: 1. Customer label on top 2. Volume and serial number label on the side opposite the thumbwheel • Write on labels with markers that do not smear. •...
  • Page 97: Printing The Online Help Documentation

    Managing the system Printing the online Help documentation You can print out the entire set of Help documentation screens from the controller as a single document. 1. From the Help pull-down menu, located in the upper-left corner fn the DocuSP window, select [Print Help Documentation...].
  • Page 98 Managing the system 3-16 Operator Guide...
  • Page 99: Maintaining The System

    Maintaining the system This chapter provides information on paper care, on adding and replacing consumable supplies such as dry ink, and on cleaning the various areas of the system, including the tape drives. Paper care Correct storage and handling of media prevents jams and delays, and ensures optimum productivity.
  • Page 100 Maintaining the system Figure 4-1. Storing paper correctly Figure 4-2. Recommended temperature and humidity for paper storage Operator Guide...
  • Page 101: Conditioning Paper

    Maintaining the system Conditioning paper Because temperature and humidity affect paper performance in the printer, you need to condition paper before using it. To condition paper, store it for a specified length of time in the same type of environment as your printer. The length of time you should condition your paper depends on the amount of paper and the difference between the storage and operating temperatures.
  • Page 102: Paper Curl

    Maintaining the system Paper curl Before the manufacturer cuts paper into sheets, it is stored on large rolls. After it is cut and packaged, it retains some of the curl from the rollers. Although it is unnecessary to load paper with the curl facing up or down, best results occur when you are consistent.
  • Page 103 Maintaining the system 1. Open the right and left doors of the printer and locate the fuser area. 2. Place a dropcloth on the floor under the fuser area. Operator Guide...
  • Page 104 Maintaining the system 3. Grasp the green handle on the fuser drawer and pull it out until it stops. Operator Guide...
  • Page 105 Maintaining the system 4. Locate the fuser agent reservoir. 5. Pull the fuser agent reservoir out until it stops. 6. Remove the reservoir cap by turning it counterclockwise. 7. Remove the cap from a new bottle of fuser agent. WARNING If any fuser agent spills on the floor, remove it immediately.
  • Page 106 Maintaining the system 8. Carefully pour the fuser agent into the reservoir, until the level reaches the MAX line. 9. Replace the reservoir cap by turning it clockwise. 10. Push the fuser agent reservoir in until it stops. Operator Guide...
  • Page 107 Maintaining the system 11. Push the fuser drawer in until it latches in place. 12. Close the printer doors. NOTE: The fuser agent message disappears after the system prints between 32 and 40 sheets. Because the sheets must be processed continuously, you may want to run 45 test pages in order to clear the message from the system (unless the current print job contains at least 40 pages).
  • Page 108 Maintaining the system Replacing the dry ink waste container To replace the dry ink waste container: 1. Open the right and left doors of the printer and locate the dry ink waste container. 2. Place a dropcloth on the floor under the dry ink waste container area.
  • Page 109 Maintaining the system 3. Pull the full waste container out of the printer. 4. Remove the cap from the top of the full waste container. 5. Place the removed cap over the opening on the end of the full waste container. Operator Guide 4-11...
  • Page 110 Maintaining the system 6. Slide a new, empty, dry ink waste container into the printer until the container stops. 7. Close the printer doors. NOTE: If any dry ink gets on your hands, wash them with soap and cold water. Heat sets the ink permanently. If any dry ink gets on your clothes, brush them with a dry paper towel or a stiff bristled brush.
  • Page 111 Maintaining the system Replacing the dry ink cartridge To replace the dry ink cartridge: CAUTION To prevent dry ink spillage, remove the cartridge only when directed to do so by a message on the printer control console. 1. Open the right and left doors of the printer and locate the dry ink area at the left side of the printer.
  • Page 112 Maintaining the system 4. Move the green handle to the right (the unlatched position) to release the cartridge and lid. 5. Remove the empty cartridge and discard it. 6. Turn a new, full cartridge of dry ink upside down and shake it well to loosen the contents thoroughly.
  • Page 113 Maintaining the system 8. Move the green handle to the left (the latched position) to secure the lid of the cartridge. 9. Hold the cartridge in place and pull off the paper seal. 10. Discard the seal along with the drop cloth. 11.
  • Page 114 Maintaining the system Using the custom transfer assist blade The custom transfer assist blade in the printer assures good print quality for your jobs. A kit is available allowing you to customize the transfer assist blade for use with nonstandard paper sizes. You cannot use the custom transfer assist blade for print jobs that use more than one paper size.
  • Page 115: Cleaning The System And Its Components

    Maintaining the system Setting tray size When you are using the custom transfer assist blade, you must with the custom set the tray length. Use the following two tables to determine the transfer assist tray length setting to use. blade Table 4-2.
  • Page 116: Cleaning The 18/36-Track Cartridge Tape Drive

    Maintaining the system Cleaning the 18/36-track cartridge tape drive A cleaning cartridge is shipped with each 18/36-track cartridge tape drive. This cartridge should be replaced after 500 uses. When the tape drive needs to be cleaned, CLEAN appears in the message display after a cartridge is unloaded and during a rewind or locate operation.
  • Page 117: Cleaning The Dvd Drive

    Maintaining the system NOTE: Replace the foam pad on the cleaning cartridge after it has been used three times. The cleaning cartridge itself can be used approximately 100 times. Cleaning the DVD drive Follow the DVD cleaning directions and recommended cleaning frequency.
  • Page 118: Cleaning The Q850 Sensor

    Maintaining the system Cleaning the Q850 sensor Follow this procedure when directed by Xerox Customer Support Center personnel. 1. Open the right and left doors of the printer and locate area 4. 2. Raise the area 4 green handle until it locks into place.
  • Page 119 Maintaining the system 3. Locate the Q850 sensor. 4. Place a dry cleaning pad on the sensor and move it from left to right to clean the sensor. 5. Lower the area 4 green handle. 6. Close the printer doors. Operator Guide 4-21...
  • Page 120: Cleaning The Q1011 Sensor And Mirror

    Maintaining the system Cleaning the Q1011 sensor and mirror Follow this procedure when directed by Xerox Customer Support Center personnel. 1. Open the right and left doors of the printer and locate the Q1011 sensor. 2. Apply a small amount of lens and mirror cleaner to a cleaning pad.
  • Page 121: Cleaning Additional Sensors

    Cleaning additional sensors There are additional sensors that you should clean when directed by Xerox Customer Support Center personnel. NOTE: If the sensor is very dirty, you may use a small amount of alcohol on a swab to clean it.
  • Page 122: Cleaning The Q1106 And Q1166 Sensors

    Maintaining the system Cleaning the Q1106 and Q1166 sensors To access sensors Q1106 and Q1166, open the top cover of the high capacity stacker. To clean the sensors: 1. Brush or wipe the sensor windows lightly. 2. Remove any paper dust present in the area. 4-24 Operator Guide...
  • Page 123: Cleaning The Q1107 Sensor

    Maintaining the system Cleaning the Q1107 sensor To access sensor Q1107, open the top cover of the high capacity stacker. To clean the sensor: 1. Brush or wipe the sensor window lightly. 2. Remove any paper dust present in the area. Operator Guide 4-25...
  • Page 124: Cleaning The Q1164 Sensor

    Maintaining the system Cleaning the Q1164 sensor To access sensor Q1164, open the top cover of the last feeder/ stacker module (the one containing the purge tray). To clean the sensor: 1. Brush or wipe the sensor window lightly. 2. Remove any paper dust present in the area. Cleaning the display The display should be cleaned as required.
  • Page 125: Cleaning The Exterior Surfaces Of The System

    Maintaining the system Cleaning the exterior surfaces of the system Clean the exterior surfaces of the printer daily, if possible. Clean the exterior surfaces with a mild household detergent that has been poured or sprayed onto a cloth lightly dampened with water.
  • Page 126 Maintaining the system 4-28 Operator Guide...
  • Page 127: Troubleshooting

    Troubleshooting This chapter contains instructions for performing problem isolation and resolution, including paper jams. Undeclared faults Undeclared faults are problems that occur with no message displayed at the client workstation and no fault declared by the system software. Problem classifications Problems that may occur on the system can be categorized as follows: •...
  • Page 128: Troubleshooting Client Problems

    1. Ask the user to exit the Xerox Document Submission and Windows applications. 2. Verify that the user is logged on to the appropriate file server.
  • Page 129: Solving Macintosh Problems

    Troubleshooting Solving Macintosh problems Problem: A job is submitted from a Macintosh client, and the printer queues cannot be viewed. If the Macintosh client cannot view any printer queues from the Chooser, perform the following: 1. Verify that the AppleTalk network is up and that there is at least one router on the network.
  • Page 130: Troubleshooting Graphical User Interface (Gui) Problems

    Troubleshooting Troubleshooting Graphical User Interface (GUI) problems Use the following procedures when the Printer Manager, Queue Manager, Job Manager, Administration, or Help modules do not function, or you cannot use Exit to restart the system. • Problem: One of the icons on the DocuSP Print Services window is selected and does not respond or suddenly disappears.
  • Page 131: Troubleshooting Print Quality Problems

    Troubleshooting Troubleshooting print quality problems A print quality problem means that the job was submitted successfully, but does not print correctly. NOTE: If the Image Quality parameters are changed, you must restart or reboot the DocuSP software in order for the changes to take affect.
  • Page 132: Isolating And Resolving Printer-Driven Print Quality Problems

    Troubleshooting Isolating and resolving printer-driven print quality problems Problem: The output from the printer contains defects such as deletions, line problems, and missing images. • Determine if the job has ever been printed correctly on this system. • If possible, print the job on a draft printer. If the job prints correctly, contact the customer support center.
  • Page 133: Troubleshooting An Inoperable System

    Troubleshooting NOTE: If you are comparing prints from a proof printer, ensure that the same PDL file was used to make the prints on both printers. Troubleshooting an inoperable system • Problem: The system is inoperable due to a software, job, or operator error.
  • Page 134 Xerox software. c. Store the job on a server. From the client, use either the “Remote File Option” from the Xerox Document Submission software, or the sourceFile<path> command from the Print Client software to resubmit the job.
  • Page 135 Troubleshooting • Problem: A PostScript, ASCII, or TIFF job displays a status of Processing, and does not print. 1. Hold the job. 2. Submit the job to a draft PostScript printer, if possible, to determine if the master is corrupted. 3.
  • Page 136: Troubleshooting Job Integrity Problems

    Troubleshooting Troubleshooting job integrity problems A job integrity problem means that the output from the printer is not as expected; for example, missing pages, missing data, incorrect page orientation, incorrectly ordered sets, or job attribute inconsistencies. • Problem: The job does not print as expected: 1.
  • Page 137: Isolating Postscript File Problems

    Troubleshooting • Because HP PCL printers rarely print a list of errors, what do you see as the specific image errors or problems in the prints? • When you compare the problem prints with a hard copy proof, what specifically do you need to correct? •...
  • Page 138: Isolating Tiff File Problems

    TIFF image data? • If the file has an orientation problem, has an attempt been made to change the orientation using the Xerox Client Software print command orientation switch, <orientation>? Additional TIFF questions: •...
  • Page 139: Isolating Pdf File Problems

    Troubleshooting Isolating PDF file problems Ask the following questions when there are problems with PDF files: • Did you try creating the PDF from the original PostScript through the latest version of Adobe’s PDF Distiller? • Does the original PostScript file print correctly? If yes, does it print correctly on other PostScript printers? •...
  • Page 140: Troubleshooting Process Problems

    To start the DocuSP software without rebooting the controller: 1. Open a terminal window and enter the following: cd /export/home/xrxusr .openwin–init NOTE: No special logon is required to restart the Xerox software. • Problem: You forget the Trusted User or Administrator password.
  • Page 141: Troubleshooting Problems With Saving Jobs

    Troubleshooting – Check the Print Services window. If the job is processing, you should see a message: input to printer delayed You can also check the performance meter. If the CPU activity is high, the decomposer is working. – If you have no message in the Print Services window or the CPU activity is low on the performance meter, the process has been stalled.
  • Page 142: Crash Recovery

    The recovered page may be offset from the rest of the report if you specified ABNORMAL REPORT = YES for that report. (For more information, refer to the Xerox DocuPrint EPS Using LCDS Print Description Language). If the system cannot completely recover an LCDS report (due to data loss or missing online records) after a crash, it ends the job and prints all remaining formatted reports.
  • Page 143: Ui Recovery Messages

    Troubleshooting UI recovery messages After a crash, the Printer Faults window displays a short recovery-related message. Double clicking on the message opens the Printer Fault Clearance window, which displays a detailed message including clearance instruction for that selected fault. You have the option to close the window without taking any action or to perform the appropriate clearance action after which the window closes and the fault is removed from the list.
  • Page 144: Spooling Mode

    Troubleshooting Select Reset to clear fault. This message displays when the Online gateway encounters an internal error during a crash recovery and the system aborts the job. The job status shows the state of the job. If the job specifies an accounting page, the page is generated.
  • Page 145: Clearing Online Print Data

    Troubleshooting • You may change the buffer size that determines how many records the system can hold in case of a crash recovery. Change the size through the Online Setup window. (Refer to the online help for more information.) • A reset or a power off can occur if the Solaris operating system opens or loses files or directories to the printing system, and the system is left in an inconsistent state with its...
  • Page 146: Online Gateway Faults

    Troubleshooting Online gateway faults Submitting a job from the host When submitting an online LCDS job from a host, access the printer state screen or the output queue screen on the host in order to make sure the job is sent to the printing system correctly.
  • Page 147: Data Type On The Online Manager Window

    Troubleshooting If the printer is inactive, one of following could have happened: • Your job has been transmitted to the printer already. Continue to step 4. • Your job has not been queued to the printer. Skip to step 4. Contact the host operator or access the output queue screen on the host terminal to find out if the job is queued.
  • Page 148: Incorrect Printer State On Host

    Troubleshooting Incorrect printer state on host Problem: The host erroneously indicates that the printer state is ACTIVE. 1. Verify that the device address on the Online Setup window is accurate. 2. Start a new job from the Online Manager window. If the host printer state does not change, continue to step 3.
  • Page 149 Troubleshooting Figure 5-1. Jam display on the printer control console NOTE: It is important that you clear the sheets only in the areas indicated on the printer control console. Operator Guide 5-23...
  • Page 150: Aids To Paper Jam Clearance

    Troubleshooting Aids to paper jam clearance Each area of the printer in which jams can occur has detailed jam clearance labels that tell you how to clear a jam in that area. Figure 5-2. Area jam clearance labels inside the printer Each handle, lever, or knob that must be moved to clear a jam is bright green and marked with an arrow indicating the direction it moves.
  • Page 151: Clearing Paper Jams In All Printer Areas

    Troubleshooting Clearing paper jams in all printer areas The following figure gives an overview of the areas in which paper jams may occur. Figure 5-3. Jam clearance areas To clear a paper jam: 1. Open any printer doors necessary to access the area of the printer indicated by the messages and display on the printer control console.
  • Page 152 Troubleshooting • Troubleshooting frequent misfeeds (processor feeder trays) • Incorrect paper size message Checking job integrity following a paper jam When printing resumes following a paper jam, there is a slight possibility that duplicate sheets may be printed or sheets may be missing from a report.
  • Page 153: Clearing Paper Jams In Printer Areas 2 Through 20

    Troubleshooting Clearing paper jams in printer areas 2 through 20 In the following figures, the printer jam clearance areas have arrows pointing to them or circles drawn around them. Figure 5-4. Area 2 Figure 5-5. Area 3 Operator Guide 5-27...
  • Page 154 Troubleshooting Figure 5-6. Area 4 Figure 5-7. Area 5 5-28 Operator Guide...
  • Page 155 Troubleshooting Figure 5-8. Area 6 Operator Guide 5-29...
  • Page 156 Troubleshooting Figure 5-9. Area 7 5-30 Operator Guide...
  • Page 157 Troubleshooting Figure 5-10. Area 8 NOTE: If a jammed sheet rips as you are removing it from area 8, you may have to use the pinch lever in area 9 to remove the paper. Refer to the “Note” following the area 14 figure for additional instructions.
  • Page 158 Troubleshooting Figure 5-11. Area 9 To clear jams from area 9: 1. Lower and pull out tray 1 to give you better access to area 9. 2. Pull the area 9 green lever toward you to unlatch it. Be sure to relatch the lever after you have cleared any paper in this area.
  • Page 159 Troubleshooting Using the pinch To use the pinch lever located inside area 9: lever to access CAUTION area 9 This area of the printer may be hot. Be careful when inserting your hand. 1. Locate the green pinch lever directly behind area 9 (above the green knob and further inside area 9).
  • Page 160 Troubleshooting Figure 5-12. Area 10 Figure 5-13. Area 11 (all feeder/stackers) 5-34 Operator Guide...
  • Page 161 Troubleshooting Figure 5-14. Area 12 (all feeder/stackers) Operator Guide 5-35...
  • Page 162 Troubleshooting Figure 5-15. Area 13 Figure 5-16. Area 14 NOTE: You may sometimes find paper lying on top of area 14, even though there is no message indicating a jam in this area. Discard the paper. 5-36 Operator Guide...
  • Page 163 Troubleshooting Figure 5-17. Area 15 Operator Guide 5-37...
  • Page 164 Troubleshooting Figure 5-18. Area 16 5-38 Operator Guide...
  • Page 165 Troubleshooting Figure 5-19. Area 17 NOTE: If your printer has frequent jams in this area, you may need to clean the Q1106 sensor. Operator Guide 5-39...
  • Page 166 Troubleshooting Figure 5-20. Area 18 Points to note for clearing jams in area 18: • Sometimes the printer control console messages direct you to discard the last sheet delivered to the stack following a jam in area 18. Check for this message when clearing an area 18 paper jam.
  • Page 167: Clearing A Paper Jam In The Bypass Transport

    Troubleshooting Clearing a paper jam in the bypass transport 1. Open the bypass transport module door. 2. Press the area 19 green lever in the direction of the arrow printed on it. 3. Remove any paper from the exposed area. 4.
  • Page 168: Clearing A Misfeed (Feeder Tray Fault)

    Troubleshooting 5. Press the area 20 green lever in the direction of the arrow printed on it. 6. Remove any paper from the exposed area. 7. Press the green lever down and to the left until the latch catches. 8. Close the bypass transport module door. Clearing a misfeed (feeder tray fault) 1.
  • Page 169 Troubleshooting 3. For the processor feeder trays, press the green lever to unlatch the paper feeder assembly. 4. Remove and discard any partially fed paper. Ensure that: • The paper supply is neatly stacked. • The stack is not higher than the MAX line on the length guide.
  • Page 170: Troubleshooting Frequent Misfeeds (Processor Feeder Trays)

    Troubleshooting 5. For the processor feeder trays, relatch the paper feeder assembly by pressing the green dot until the assembly clicks into place. 6. Slide the tray back into the printer until the tray latches and press the Continue button to resume printing. 7.
  • Page 171 Troubleshooting To clean the feed belt: 1. Clear any misfeeds that have occurred, but do not relatch the paper feeder assembly. The paper feeder assembly must be unlatched to clean the belt; if necessary, unlatch it by pressing down on the bright green lever on the right side of the paper tray.
  • Page 172 Troubleshooting 2. Lightly moisten a lint free towel with a Xerox recommended film remover and wipe the outside surface of the feed belt thoroughly in the same direction as the ribs on the belt. Wiping from side to side might pull the belt off its track. Allow a few seconds for the film remover to evaporate.
  • Page 173: Incorrect Paper Size Message

    Troubleshooting 3. Relatch the paper feeder assembly by pressing down on the bright green dot. Slide the paper tray completely back into the printer. 4. Operate the system as usual. If you are still experiencing misfeeds, place a service call. NOTE: This procedure should be used only to correct a problem, not as a routine maintenance procedure.
  • Page 174: Generating A Test Page

    Troubleshooting NOTE: In order to assure good print quality for your jobs, the printer purges any dog-eared or skewed sheets. In addition, the printer may stop and issue an incorrect paper size message. Generating a test page You can print the sample test page on paper stock other than USLetter (8.5 by 11inches) or A4.
  • Page 175: Troubleshooting Stacker Problems

    Troubleshooting Troubleshooting stacker problems The following stacker problems may occur during printing. • Problem: Papers are being thrown around in the stacker. This problem may occur when you have unloaded paper by opening the top cover of the stacker bin. NOTE: Do not open the top cover of the stacker bin to unload paper.
  • Page 176 Troubleshooting 2. Hold the printed sheets by the top center of the short edge, keeping the image toward you. 5-50 Operator Guide...
  • Page 177 Troubleshooting Figure 5-21. Paper curl chart Operator Guide 5-51...
  • Page 178: Adjusting The Decurler Lever

    Troubleshooting 3. Place the bottom edge of the prints over the paper curl measurement chart on the line that best represents the curve of the sheets. • If the curl on the printed paper stock measures between +2 and –2, do not change the decurler setting. •...
  • Page 179: Troubleshooting The 36-Track Tape Drive

    Troubleshooting Troubleshooting the 36-track tape drive Use the following procedures to solve problems with your 36- track tape drive: • Performing basic recovery • Troubleshooting initial program load (IPL) failure • Handling problems with inserting a tape cartridge • Troubleshooting tape unload problem •...
  • Page 180 Troubleshooting Perform IPL on the tape drive again, using one of the following procedure: 1. Turn off the tape drive by pressing the Power switch to OFF. 2. Wait 10 seconds and power the tape drive on by pressing the Power switch to ON.
  • Page 181: Solving Other Cartridge Tape Drive Problems

    Troubleshooting Solving other cartridge tape drive problems Other problems that may occur with the 36-track cartridge tape drive include the following. • Problem: The tape cartridge does not stay in place after insertion. Inspect the cartridge for damage. – If the cartridge is damaged, replace it. –...
  • Page 182 Troubleshooting • Problem: The message display is blank. 1. Ensure that the tape drive is receiving power from the main AC source. 2. Ensure that the AC power switch on the rear of the tape drive is on. 3. Turn the DC power switch OFF(0) and then ON (1). 4.
  • Page 183: Calling For Service

    Troubleshooting 3. If the tape drive still is not ready, the cartridge may be inserted incorrectly. Remove the cartridge from the transport and insert it again. 4. If there is an error code message in the message display, record the error code, press the Unload button, and try the operation again.
  • Page 184 Troubleshooting Before calling for service, make note of: • Print/job fault messages, that appear on the controller • Status messages that appear on the printer control console • Indicator lights that may or may not be lit • Status codes that appear in the message display of the tape drive control panel if there is a tape drive problem Your call is answered by a representative who asks you for your equipment model.
  • Page 185: Unix Security

    The initial password is set during installation of the operating system. NOTE: For security reasons, the root password must be changed as soon as Xerox service personnel have completed the installation. The Xerox customer support personnel must have root access to the DocuSP controller in order to provide service and support.
  • Page 186 UNIX security Operator Guide...
  • Page 187: Supplies

    Xerox. Available supplies The table lists the supplies that are available from Xerox for your laser printing system. Use this table to help you determine your supply needs. Table B-1. Supplies...
  • Page 188 Supplies Table B-1. Supplies (Continued) Supply Item Description Number 8.5 x 11 inch 4024 Dual Purpose Paper 7 hole 3R1984 8.5 x 11 inch 4024 Dual Purpose Paper 7 hole* 3R3010 8.5 x 11 inch 4024 Smooth 3R2675 8.5 x 14 inch 4024 Smooth 3R2677 8.5 x 11 inch...
  • Page 189 3R3428 11 x 17 inch 4024 Dual Purpose Paper 3R729 Transparencies Xerox transparencies are packaged 100 to a box 8.5 x 11 inch Clear, with a white strip on the edge 3R2780 High speed All labels are on 8.5 x 11 inch sheets, 1000 sheets to a box.
  • Page 190 Supplies Table B-1. Supplies (Continued) Supply Item Description Number Cover stock 8.5 x 11 inch 65 lbs, blue 3R3044 8.5 x 11 inch 65 lbs, white 3R3041 Dry ink Packaged 3 cartridges per carton. (Consumption rate is 6R206 approximately 180,000 pages per carton for 8.5 x 11 inch paper at 7% coverage.) Dry ink, MICR Packaged 3 cartridges per carton.
  • Page 191: How To Order Supplies

    Your site representative can supply you with the telephone number for ordering supplies in your area. Give the representative the following information: • Your Xerox customer number (which is supplied by your Xerox representative). Your customer number is also included on your Xerox invoice. •...
  • Page 192 Supplies Operator Guide...
  • Page 193: Glossary

    Glossary This glossary contains a list of terms for working with the Xerox DocuPrint 100/115/135/155/180 EPS, and a definition of each. Paper size measuring 297 by 420 mm. Paper size measuring 210 by 297 mm. abort To terminate a program, printing, or nonprinting execution before it is completed.
  • Page 194 Glossary argument Any character or string of characters that are separated by spaces or tabs after the command in a command line. ascender Portion of alphabetic character that rises above the body of the character (its x–height portion). See also descender; x height. ASCII American Standard Code for Information Interchange.
  • Page 195 binary Numbering system based on 2 that uses only the symbols 0 and 1. Binary is used in computers and related devices since information can be represented with electric pulses (0=off, 1=on). Most computer calculations are binary. binary digit (bit) In the binary numbering system, either of the characters 0 or 1.
  • Page 196 Digitized space containing a single character within a font set. character code Code representing alphanumeric information, for example, ASCII. character code Code associated with the universal identifier “Xerox” to indicate identifier the version of the Xerox character code standard used to code Interpress strings. Glossary-4 Operator Guide...
  • Page 197 character set Number of different characters used by a particular device, including alphabetic, numeric, and special characters such as symbols. click To press a mouse button once and release it without moving the pointer. client A person, or person and workstation, or a logical process that initiates some service, and that benefits from the service having been provided client layer...
  • Page 198 Glossary communication Telecommunication line connecting devices at one location with line devices at other locations in order to transmit and receive information. communication Physical means, such as data link, connecting one location to link another to transmit and receive information. communications Ability of two devices to transmit information to each other.
  • Page 199 copy To duplicate data in a new location or on an additional storage medium, for example, to copy files from disk to tape. copy sensitive Term used to indicate jobs in which multiple copies of a report contain different data, as with paychecks and banking statements.
  • Page 200 Glossary DECnet A communications product offered by Digital Equipment Corporation. decompose To break down into component parts, such as when Interpress breaks down a Font Interchange Standard (FIS) master to compile font information. decomposer A controller subsystem that generates the bitmap image that is based on the PDL file.
  • Page 201 To press the mouse button twice quickly as an accelerator that performs a specific function without using a menu. DocuSP The Xerox application software that is running on the Sun workstation which becomes the interface connection between the client and the printer.
  • Page 202 Glossary error message message displayed on the system or printed on an error page, informing you of an error or a fault that occurred with the processing of a job. error page A page printed at the end of a print job that includes any error messages, if any occurred.
  • Page 203 fill The PostScript graphic operation in which the inside of a shape is painted with some color, such as black or a pattern. finishing The operations that are performed after a document leaves the press. For example, binding the documents is a finishing operation.
  • Page 204 Glossary frame The unit of data within a packet whose specifications are defined by the network architecture and network communications protocol. See also packet frame buffer An internal representation of the image that is printed on the page by the device. The frame buffer collects and stores pixel values for use by the laser printing device.
  • Page 205 half bitting A control that simulates a partial change in position of a pixel by printing every other pixel and allowing the printer to smooth out the ripples. The effect is the peaks and valleys of the pixels are smoothed. halftone screen A tool used in offset printing, typesetting, and laser printing to convert a continuous tone (such as photographic) image to dots,...
  • Page 206 Glossary high level Language consisting of words and symbols that are close to language normal English and, therefore, readily understandable by the user. High level languages are oriented to problems or commercial procedures and are the source languages for most programs.
  • Page 207 Interpolation is functionally analogous to bit doubling (2x scaling), except the logical rules result in superior output. Interpress Xerox standard that defines digital representation of lines for printing. Interpress documents can be printed on any sufficiently powerful printer equipped with Interpress print software.
  • Page 208 Glossary Job Manager Controller task that provides intelligent management and processing of unprinted jobs from the time they are received at the controller to the time they are printed. The tasks to create acceptable document files, submit document responsibilities files as jobs, manage the jobs at the server, manage the release of jobs to the printer, manage the printer through the server, or manage the system.
  • Page 209 The process of exiting a user work session on a system. logical page In the Xerox printing systems environment, a formatted page that is smaller than the physical page. A logical page is defined by an origin, thus allowing more than one logical page to be placed on a physical page.
  • Page 210 Glossary Refers both to the print protocol provided in the internet protocol suite and to the program that implements part of that protocol. A command used to submit a job. magnetic media Term for all storage devices, such as disks, diskettes, and tape, on which data is stored in the form of magnetized spots on surface of the media.
  • Page 211 MICR Magnetic Ink Character Recognition. MICR allows a computer to read characters printed in special metallic ink by scanning the shapes of their magnetic fields. MICR fields are often imprinted on bank checks before processing. modem Device that converts digital information into an analog signal suitable for sending over analog telecommunication lines.
  • Page 212 Glossary offline Devices not under the active control of a central processing unit. For example, a computer makes output to a magnetic tape. The tape is then used by an offline printing system to produce printed data. Offline operations are much slower than online operations. See also online.
  • Page 213 On systems with XPAF, a job that is sent directly from a host to a Xerox printer using XPAF, without undergoing XPAF processing. password A combination of letters and numbers associated with a user name. A password provides security for a user account.
  • Page 214 Glossary peripheral A device used in conjunction with a computer or workstation usually for input or output. Printers and modems are examples of peripherals. permissions The attribute of a file or directory which specifies who has read, write, or execute access. physical page Sheet of paper on which printing is done.
  • Page 215 PostScript Printer Description. A file that gives the client's print driver information about the PostScript printer. Pages per minute. predictor The software that determines the format of a document. preferences Within the system software, various preferences can be set for the controller such as, language and font preferences.
  • Page 216 Glossary program Complete set of instructions in language compatible with the device to be used. A program directs a system to perform each operation at the right time in the proper sequence. programmer Person involved in designing, writing, and testing computer programs.
  • Page 217 recovery Act of overcoming a problem or error during processing. Typically, a specialized software recovery routine gains control and attempts to resolve the error without crashing the system. remote access Access to a central computer by terminals or devices geographically separated from that computer. replace Process of exchanging one portion of text for another.
  • Page 218 Glossary SCSI small computer system interface. Accepted standard for connecting peripheral devices to computers. secondary storage Form of storage external to a system, such as magnetic tapes or floppy disks. security 1. Procedure for limiting access to the system resources, programs, or files, to authorized personnel.
  • Page 219 Solaris A bundled software release from Sun Microsystems that includes the Sun Operating System. sort To rearrange data records according to a particular item (field) which they all contain, using a predetermined ordering scheme. source Terminal node at which data enters a network. For example, a computer transmitting data through telecommunication lines to several other computers or receiving terminals.
  • Page 220 Glossary storage Retention of information. Primary storage refers to internal storage where data and program instructions pertinent to current operations/jobs are held. Auxiliary storage refers to external media, such as disks or tapes, for use at a later time. string A sequence of alphanumeric characters treated as one unit of data by a program.
  • Page 221 The number of characters that can be stored on magnetic media, such as how close together data can be recorded. The Xerox LPS may use either 1600 bpi or 6250 bpi density magnetic media.
  • Page 222 Glossary testing 1. Process of running a program for the express purpose of discovering any errors it may contain. 2. For computer oriented systems, the process of verifying a system’s ability to meet performance objectives in a simulated environment or validating its actual performance in a live environment.
  • Page 223 two up Application that prints two logical pages on one side of a physical page. typeface 1. All type of a single design. 2. Set of characters with design features that make them similar to one another. type size Height of a typeface, measured from the bottom of its descenders to the top of its ascenders, expressed in points.
  • Page 224 XMerge An application within the decomposition service used to merge pages of form with variable data. The name for the Xerox enterprise level communications protocol suite. y axis The vertical axis on a grid.
  • Page 225: Acronyms

    zone Logical, user defined grouping of devices in an AppleTalk internet that makes it easier to locate network services. Acronyms Advanced Customer Training Advanced Function Printing ANSI American National Standards Institute ASCII American Standard Code for Information Interchange binary coded decimal bottom of form beginning of tape bits per inch...
  • Page 226 Glossary disk save and restore DSSD double sided single density data terminal equipment EBCDIC Extended Binary Coded Decimal Interchange Code ENET Ethernet network end of tape electronic publishing electronic subsystem, also referred to as the controller forms control buffer finishing configuration utility file control parameter forms description language file directory...
  • Page 227 input output terminal, also referred to as “printer” Interpress decomposer IPFONTS Interpress fonts initial program load Interpress mapping inches per second job control block job control language job descriptor entry job descriptor language job source library local area network LASER light amplification by stimulated emission of radiation light emitting diode long edge feed...
  • Page 228 Universal Character Set UCSB Universal Character Set Buffer user interface virtual memory vpos vertical positioning virtual storage wide area network XCSC Xerox Customer Support Center Glossary-36 Operator Guide...
  • Page 229 XICS Xerox Integrated Composition System XJCF Xerox Job Control Facility xerographic mode persistence xerographic mode switching XPAF, XPF Xerox Printer Access Facility XPMF-VMS Xerox Print Management Facility, VMS Version XPPI Xerox Pen Plotter Interface Xerox Publishing System Operator Guide Glossary-37...
  • Page 230 Glossary Glossary-38 Operator Guide...
  • Page 231: Index

    Index Numerics sensors 4-19 18/36-track tape drive system 4-17 cleaning 4-18 Clear button 1-19 loading tape 3-10 client problems troubleshooting 5-53 troubleshooting 5-2 26-track tape drive 1-41 components cleaning 4-18 controller 1-32–1-38 36-track tape drive 1-42 Sun Blade 1000/2000 1-33 7 x 10 enablement kit 1-29 Sun Blade 2500 1-34–1-35 9-track tape drive 1-42...
  • Page 232 Index available xix printing xx job flow 1-12 DocuSP Print Services main window 1-8 job integrity 5-26 dry ink cartridge, replacing 4-13 troubleshooting 5-10 dry ink waste container, replacing 4-10 DVD drive cleaning 4-19 Language icon 1-19 DVD-ROM drive, controller 1-36 laser safety ix loading tape 3-10...
  • Page 233 Index width and throughput speed (LCDS) Macintosh 5-3 1-44–1-46 print quality 5-5 paper curl, problems 5-49 Windows 5-2 paper jams problems, classifications 5-1 clearing 5-22 processor feeder trays 1-21 clearing, all areas 5-25 processor, controller 1-35 clearing, areas 2 through 20 5-27 external components 1-37 clearing, bypass transport 5-41 optional components 1-37...
  • Page 234 Index cleaning 4-17 Sun Blade 1000/2000 1-39 emergency power off 3-6 Sun Blade 2500 1-40 powering down 3-5 powering off 3-5 shutdown 3-3, 3-4 Workspace pop-up menu 1-8 starting, stopping, rebooting 3-1 troubleshooting 5-7 tape drive 26-track 1-41 tape drives 1-41–1-42 26-track 1-41 36-track 1-42 9-track reel 1-42...

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