Table of Contents
Advertisement
Select the workgroup or workgroups you want to log in to, then click OK.
AltiAgent supports login on up to eight workgroups simultaneously.
Note: If you are set up to change your Outbound Workgroup, you can
select another extension from the drop-down list.
Logging Out or Changing Workgroups
After you've logged in, you can log out or change the workgroups you're
logged in to as follows:
Click the Login/Logout button in the main window to open the Group
Login window, an example of which is shown on the previous page.
To log out or change workgroups, deselect the check box(es) next to the
workgroup(s) you're logging out from. If Logout Reason Codes are
required in your system, select one in the drop down list. If you want to log
in to other workgroups, select their check boxes. Then click OK.
About the Main Window
The AltiAgent main window is your window into your workgroup
environment and facilitates the management of workgroup calls.
Workgroup Status
Call Status
List of Calls/
Voice Messages
Call Controls
Figure 2. AltiAgent main window
16 AltiAgent Manual
Advertisement
Table of Contents
