Index - Altigen AltiAgent Manual

Index

A
AA state 11
Account Codes 30
ACT 5, 49
ActiveX Control 46
Activity 56
address
AltiGen Communications, Inc. ii
advanced database option 50
AltiAgent
main window 16
AltiGen Communications, Inc.
address ii
phone numbers ii
answer options 57
Apply button 47
auto attendant 24
auto upgrade 4
B
busy call handling 56
Busy state 11
C
call handling 19–27
Centrex transfer 25
configuration 55
call handling, workgroup 36
call history 42
call holding 22
Call Pending state 11
call states, defined 11
call transfer 23
call waiting 23
multiple 57
Centrex transfer 25
color selection 50
conference call 25
Conference state 11
configuration
call handling 55
general 48
message notification 57
One Number Access 57
station speed dialing 62
connected 11
D
databases 5
advanced options 50
dial-by-name 50
dialing
by name search 21
by number
keyboard dialing pad 20
speed dial 22
dialing by name 21
dialtone 12
distribution lists 36
Do Not Disturb 56
downgrade procedure 4
drop from conference 27
E
enable
multiple call waiting 57
enable live call handling 57
enable multiple call waiting 57
enable single call waiting 57
Error call state 12
error messages 13
exit 11
external databases 5
F
flash button 22
forwarding all calls 55
forwarding voice mail 35
G
general configuration 48
GoldMine 5, 49
AltiAgent Manual
Index
65