Dialing By Number - Altigen AltiAgent Manual

For altiware open edition (oe)/altiserv contact center (acc) release 5.0a and alticontact manager (acm) release 5.0a
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The list can display up to 2000 entries. If you are working with more than
2000 entries, you can find the entry by name search even if the entry is not
one of the first 2000 that are displayed.
Figure 9. Dialing list

Dialing By Number

To dial using the keyboard number keys:
1.
In the dialing window, enter the numbers you wish to dial using the
standard numeric keys or the numeric keypad.
The numbers appear in the box above the dialing pad.
2.
Press Enter or click the Dial button to place the call.
The main window displays the status of the call.
Figure 10. Call status displays in Calls list as well as status panel
When Your Number Is Questionable
If your system's IP trunk access code is 7, when you dial "7101234567," the
number could have two meanings:
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Altiagent 5.0a

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