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name of the system you will be using. If this is not your first login, go
on to the next step.
Figure 1. Logging in
2.
Enter your Extension number and Password assigned to your phone.
Check the Always save password check box to store your login
password the next time you access AltiAgent.
Note: AltiServ maintains a counter for each extension to track login
failures. Up to 8 login attempts are allowed, after which login
will be disabled from 1 to 24 hours (depending on the
Administrator's setting).
3.
IP Extension Integrated with IP-Talk option (grayed out if your
extension is not set up as an IP extension.)
Note: IPTalk will use H.323 as its VoIP protocol, and G.711 (mu
law) and G.723.1 (6.3k) codecs. IPTalk is only supported on
Windows XP, Windows 2000 and Windows 2003, it is not
supported on Windows 98 or Windows NT.
If you do not have an IP phone and you want your AltiAgent desktop
to access AltiWare/AltiContact Manager as an IP extension, select the
IP Extension Integrated with IP-Talk check box.
To do this, your extension must be set up as an IP extension by your
system administrator.
Refer to the discussion in the next section for more information on
using IP extensions.
4.
Select how you want to log in and click OK.
8 AltiAgent Manual
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