Workgroup Login; Logging Out Or Changing Workgroups - Altigen Contact Advantage Manual

Workgroup Login

After you complete your initial login and choose to login as a Workgroup
Agent as described in "Logging In" on page 5, you see a Group Login
window.
Figure 2. Group Login window
Select the workgroup or workgroups you want to log in to, then click OK.
Contact Advantage supports login on up to eight workgroups
simultaneously.
Note: If you are set up to change your Outbound Workgroup, you can
select another extension from the dropdown.

Logging Out or Changing Workgroups

After you've logged in, you can log out or change the workgroups you're
logged in as follows:
Click the Login/Logout button in the main window to open the Group
Login window, an example of which is shown on the previous page.
To log out or change workgroups, deselect the check box(es) next to the
workgroup(s) you're logging out from. If Logout Reason Codes are
required in your system, select one in the drop down list. If you want to log
in to other workgroups, select their check boxes. Then click OK.
40 Contact Advantage Manual