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Using Voice Mail
About the Voice Mail Window
Figure 21. Voice Mail window
When you click the Voice Mail tab in the main window, you see the voice
mail list.
Note: Click on the column headings to sort the data. Right-click on a
message row to perform any of the actions (listening to, saving, or
returning messages, etc.) described in this section.
•
New voice mail messages are indicated by a white, closed envelope
icon in the status window of AltiAgent.
•
If the new message is urgent, a red envelope icon is displayed.
•
Heard voice mail messages are indicated by a white, open envelope
icon.
•
If the message is saved, a blue, open envelope icon is displayed.
•
A paperclip symbol on the envelope indicates an attachment—a voice
mail message forwarded from another extension.
AltiAgent Manual
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